The Coach Hire People Reviews 68

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

A great company to work with - very personable and helpful. We hired a coach to take wedding guests from Hackney Town to a venue in Shoreditch. The driver was excellent and we could not have asked fo... See more

Company replied

Rated 5 out of 5 stars

We just wanted to send our thanks and appreciation to your driver for yesterday. He was amazing throughout our visit to London. He really was first class. Please can you thank him again for us. We... See more

Company replied

Rated 5 out of 5 stars

We used this company last minute as our previous company had let us down. Lee and Dean were nothing short of friendly, professional and very swift in their organisation of our requirements. We were... See more

Company replied

Rated 5 out of 5 stars

Lee and all the staff at The Coach Hire People were very helpful. We had a family funeral and had to travel from London to Liverpool in difficult circumstances. Lee was respectful and kind in his emai... See more

Company replied

Company details

  1. Bus and Coach Company
  2. Bus Company
  3. Minibus Taxi Service
  4. School Bus Service
  5. Transportation Escort Service
  6. Transportation Service

Written by the company

Booking a Coach or Minibus, anywhere in the UK, has never been quicker or easier! Let The Coach Hire People take the stress away of planning your event's transport. On top of a simple booking process, we offer security & peace of mind knowing you’re dealing with professionals! We offer so much more than 'just a vehicle.' With over 30 years of industry experience combined, we’ve managed Group Transport for every type of event you can possibly imagine. There’s no reason we shouldn’t be your go-to Coach and Minibus provider. We're a friendly, approachable and honest group but also extremely dedicated to providing unrivaled Customer Service. Get in touch and put our service, experience, knowledge and prices to the test.


Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

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Rated 5 out of 5 stars

Lee was fab and the whole service was…

Lee was fab and the whole service was great - efficient and friendly - thanks so much!

April 8, 2026
Unprompted review
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Reply from The Coach Hire People

Thank you for your feedback, Rebecca.

Your business is greatly valued and we are thrilled you had a great experience.

Kind regards
The Coach Hire People

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Rated 5 out of 5 stars

Excellent, reliable and highly recommended

A great company to work with - very personable and helpful. We hired a coach to take wedding guests from Hackney Town to a venue in Shoreditch. The driver was excellent and we could not have asked for more in terms of communication and reliability- thank you

April 11, 2026
Unprompted review
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Reply from The Coach Hire People

Hi Penelope.

Thank you for your kind feedback. We were pleased to be a small part of the wedding. Thank you for using our services. We will feedback to Richard the driver your kind words.

Kind regards
The Coach Hire People

Rated 5 out of 5 stars

Excellent operation from top to bottom

Excellent operation from top to bottom. Dean and the team are professional, easy to work with, and genuinely customer focused — exactly what you want from a transport partner. Clear communication, reliable service, and a real understanding of what the job requires. As a fellow operator, I know the difference between companies that talk about standards and those that actually deliver them. These guys deliver. Highly recommended.
— Shad, Strada via Shad

March 20, 2026
Unprompted review
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Reply from The Coach Hire People

Hi Shad.

Thank you for your kind feedback, this greatly helps us continue to provide a very high level of service.

Kind regards,
The Coach Hire People

Rated 5 out of 5 stars

Last minute booking

We used this company last minute as our previous company had let us down. Lee and Dean were nothing short of friendly, professional and very swift in their organisation of our requirements. We were given confirmations, emergency numbers and a contact name and number for our driver on the day, who was, I have to say, a very nice man.
I would definitely recommend this company and we will definitely be using them again in the future.

March 6, 2026
Unprompted review
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Reply from The Coach Hire People

Thank you for your kind feedback, this helps us greatly.

It was our pleasure to help out at short notice and are looking forward to you booking again.

We are pleased you enjoyed London.

Kind regards,
The Coach Hire People

Rated 5 out of 5 stars

Lee was so helpful and quick to respond…

Lee was so helpful and quick to respond to any correspondence. He gave total piece of mind on a large group trip that I had planned and I would not hesitate to use them again :)

February 6, 2026
Unprompted review
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Reply from The Coach Hire People

Thank you for your kind feedback, Holly.

We are pleased all went well and are looking forward to working with you again.

Kind regards
The Coach Hire People

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Rated 5 out of 5 stars

Very kind and helpful coach service

Lee and all the staff at The Coach Hire People were very helpful. We had a family funeral and had to travel from London to Liverpool in difficult circumstances. Lee was respectful and kind in his email communication with me over a couple of weeks, and was very kind. We are very grateful. The price was reasonable and the drivers were very pleasant.

February 3, 2026
Unprompted review
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Reply from The Coach Hire People

Good morning, Ruti.

Many thanks for your kind words and for putting your faith in us to deliver a perfect service during a somewhat difficult day.

We are pleased all went well.

Thank you and take care.

Kind regards,
The Coach Hire People

Rated 5 out of 5 stars

Perfect service throughout.

We just wanted to send our thanks and appreciation to your driver for yesterday. He was amazing throughout our visit to London. He really was first class.
Please can you thank him again for us. We will definitely be using you when we next visit London and recommending you to all the schools and groups here.
Perfect service throughout.

January 29, 2026
Unprompted review
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Reply from The Coach Hire People

Thank you for your feedback.

We are pleased you had a good experience with us and are looking forward to having you again.

Kind regards,
The Coach Hire People

Rated 5 out of 5 stars

I would highly recommend The Coach Hire…

I would highly recommend The Coach Hire People as suppliers of transport. From the first contact through to the actual event their attention to detail was exceptional. Thank you, Dean.

December 20, 2025
Unprompted review
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Reply from The Coach Hire People

Thank you for your kind feedback, Pam.

It was a pleasure to have you on board.

Your feedback is vital to us maintaining our high levels of service and we have fed this back to Dean and the team.

We hope you will book again.

Kind regards
The Coach Hire People

Rated 5 out of 5 stars

Exceptional service

Exceptional service from Dean and the Team at the Coach Hire People.

They drove 55 of us on a corporate outing from a London Euston Hotel to Ascot and return trip.

Such a professional and punctual service. We were kept upto date on all aspects of the pick up and drop off, leading upto the event and on the day.

A lovely clean coach with wc and our Driver John was just great.

Thanks so much to you all for making it a great experience.

November 22, 2025
Unprompted review
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Reply from The Coach Hire People

Good afternoon, Michelle.

Thank you for your kind feedback, it has been passed on to John the driver.

We value your business and were pleased to see you were happy with everything.

We hope you book again soon.

Kind regards,
The Coach Hire People

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Rated 5 out of 5 stars

Very accommodating

Very accommodating. Good communication. Coaches excellent and arrived promptly

July 9, 2025
Unprompted review
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Reply from The Coach Hire People

Hi Sue.

Thank you for your feedback. This helps us maintain our high level of service.

We are pleased you had a great experience.

Kind regards,
The Coach Hire People

Rated 5 out of 5 stars

Always reliable and happy to help...

Have used the Coach Hire People time and time again for transfers.

Always reliable and happy to help, will always do their best to accommodate any changes, even if they are last minute.

10/10

August 4, 2025
Unprompted review
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Reply from The Coach Hire People

Hi Caitlain.

Thank you for your continued business.

We are pleased your most recent experience was just as good as your others.

Your feedback is invaluable.

Kind regards
The Coach Hire People

Rated 5 out of 5 stars

Summer 2025 European Events

We have used The Coach Hire People for our European Events this Summer , the service has been 5* and Lee has been great to deal with and so helpful! We will be using these guys going forward for sure for our future events, and would highly recommend them.

July 25, 2025
Unprompted review
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Reply from The Coach Hire People

Thank you for the wonderful feedback, Rebecca. We will pass this on.

Thank you for using our services. We are looking forward to working with you in the future.

Kind regards
The Coach Hire People

Rated 5 out of 5 stars

Hello 👋 I booked a coach with Hunts…

Hello 👋 I booked a coach with Hunts Coach hire for a day trip from Hagworthingham Lincolnshire to Nottingham city centre on 14/5/2025 at a reasonable cost, Daryl the driver was at the pickup point in good time introducing himself with a cheerful greeting and welcoming smile and after the usual safety instructions we set off to pick up the rest of the passengers. The journey both ways ran very smoothly and everyone said what a great experience they had, and I quote saying ‘when’s the next day trip???’ So all in all Daryl did us proud being very good mannered and very amenable at all times! So a huge thanks to hunts coach company customer service together with our driver Daryl for a super smooth running day to Nottingham x

May 14, 2025
Unprompted review
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Reply from The Coach Hire People

Hi Marilyn.

Thanks for your kind feedback. We are delighted all went well with your trip.

We hope you will book again soon.

Kind regards
The Coach Hire People

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Rated 5 out of 5 stars

1st time using and it's brilliant

This is the first time I use this service and it's turn out so good as I was expected. Don't be hesitate to call or contact, Lee is so helpful and response very fast. Thank you so much Lee, I'll definitely call you again whenever I need a transportation.

April 6, 2025
Unprompted review
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Reply from The Coach Hire People

Thank you for your feedback. We have passed this on to Lee.

Your business is greatly valued and we are thrilled you had a great experience.

Kind Regards,
The Coach Hire People

Rated 5 out of 5 stars

London to Brighton with the Coach Hire People

Many thanks to Dean and the Coach Hire People team who for two years running have given a great service to my running club, taking a group of us from London to take part in the Brighton Half Marathon. Competitive price, very helpful with with making arrangements, a great coach and driver and all went to schedule.

March 2, 2025
Unprompted review
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Reply from The Coach Hire People

Hi John, thank you for your feedback.

We have passed this on to Dean and the driver.

We are delighted you chose to use our services again and hope you continue to book with us again in the future.

Kind regards
The Coach Hire People

Rated 5 out of 5 stars

Corporate Event Hire

We hired The Coach Hire People for our recent corporate event in Birmingham. Despite plenty of moving parts and several logistical challenges from our side, Lee ensured everything was covered to make the whole process as seamless as possible.

The coaches were modern and all drivers were punctual. Lee is very attentive and accommodating, and his overall customer service is great. Highly recommend their services!

February 4, 2025
Unprompted review
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Reply from The Coach Hire People

Thank you for your kind feedback, Morgan.

We are delighted your multi-coach event went well. It was a pleasure for Lee and Dean to meet your team and help out on-site with you.

Your business is greatly valued and we hope to help out again.

Kind regards,
The Coach Hire People

Rated 5 out of 5 stars

12/10 experience... Highly recommend!

The whole process of booking with The Coach Hire People was great from start to finish. I needed a coach for Friday, and reached out to them on the Monday. Lee was so prompt with responding but also extremely supportive throughout the whole booking process. Mr Siva , our driver, was super friendly too! The price was very reasonable and I will definitely be booking them again!

January 31, 2025
Unprompted review
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Reply from The Coach Hire People

Hi Fola.

Thank you for your feedback. We are absolutely thrilled you had a great experience with us. We have passed your feedback onto Mr Siva the driver as well.

We hope you will book with us soon.

Kind regards
The Coach Hire People

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Rated 5 out of 5 stars

Lee was very attentive throughout the…

Lee was very attentive throughout the booking process, and pricing was very competitive compared to other providers.

February 1, 2025
Unprompted review
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Reply from The Coach Hire People

Hi Euan.

Thank you for the lovely feedback. Your review helps us further improves our attention to the highest level of customer service.

We are pleased all went well at your event and are hoping you book with us again.

Kind regards,
The Coach Hire People

Rated 5 out of 5 stars

Excellent experience

Lee, Our contact person, provided really friendly, prompt and efficient support. I felt like was in good hands.

January 16, 2025
Unprompted review
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Reply from The Coach Hire People

Many thanks for the feedback, David.

We will pass this on to Lee.

Thank you for booking with us again, we will see you next year.

Kind regards
The Coach Hire People

Rated 5 out of 5 stars

Excellent customer service and returned…

Excellent customer service and returned some lost property incredibly quickly. Communication was excellent and highly recommend the coach hire people.

November 14, 2024
Unprompted review
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Reply from The Coach Hire People

Thank you for your feedback, Adrian.

Lee was happy to make the effort to personally drop off your lost luggage.

We also appreciate the new enquiries you have sent us to quote.

Hopefully we can provide further coaches for you in the near future.

Kind regards,
The Coach Hire People

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