The Collagen Shop Reviews 35

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I still didn't hear anything from this shop and it is already has been two weeks. My order has been placed on 20 April 2025. Today is 3 May 2025. They didn't update me with any information about s... See more

Rated 1 out of 5 stars

Agree with previous reviews. I placed an order for collagen msm plus liquid in January and it's March now, not received product nor any response from emails. Paid £50 for the bottle. Do not order from... See more

Rated 1 out of 5 stars

I ordered Arnica Gel MSM Plus® 100ml and paid for delivery which they say is 3 days after payment. This was 15 days ago and although I received a confirmation of the order since then I have tried to c... See more

Rated 1 out of 5 stars

Placed an order for the arnica MSM gel on February 3rd, paid an extortionate £8 for delivery and still waiting for my order to arrive, tried to phone them today after my emails have been unanswered.... See more

Company details

  1. Wellness Center
  2. Cosmetics Store
  3. Fitness and Nutrition Service
  4. Skin Care Clinic

Information provided by various external sources

The collagen shop, has been created to offer our consumers new advanced clinically proved products and treatments that are designed to help maintain healthier and younger skin, hair, nails and promote healthier joints. The collagen that is used is one of the purest forms of protein you can get. Our unique line of Collagen products contain hydrolyzed liquid peptides that derive from natural origins of fish grade. All liquid Supplements are more easily and effectively absorbed in to the body. Orally consumed Liquid dietary products can be 53% more absorbent in to the body than any other traditional capsule or pill. Our expertise in Liquid food supplements began with the collagen line and it is gradually growing in order to cover a broader range of food nutrients and supplements.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

35 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

AVOID THIS SHOP!

I still didn't hear anything from this shop and it is already has been two weeks. My order has been placed on 20 April 2025. Today is 3 May 2025. They didn't update me with any information about shippment, so i assume my parcel hasn't even been shipped yet as they said that they will notify me when it has been sent.

AVOID THIS SHOP!!!

April 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not order from this site

Agree with previous reviews. I placed an order for collagen msm plus liquid in January and it's March now, not received product nor any response from emails. Paid £50 for the bottle. Do not order from this site

January 15, 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE AVOID THIS COMPANY

PLEASE AVOID THIS COMPANY, THE CONTACT NUMBER GOES UNANSWERED, AND EMAILS GET BOUNCED BACK. THEY SHOULD BE SHUT DOWN FOR FRAUD, TAKING PEOPLE'S MONEY AND NOT FULFILLING ORDERS. 15 DAYS STILL WAITING

November 15, 2023
Unprompted review
Rated 1 out of 5 stars

Placed an order for the arnica MSM gel…

Placed an order for the arnica MSM gel on February 3rd, paid an extortionate £8 for delivery and still waiting for my order to arrive, tried to phone them today after my emails have been unanswered.
Think I’ll be having to contact my bank now for a refund!!!
You live & learn I suppose…….

February 10, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID IF YOU WISH TO RECEIVE YOUR ORDER

I ordered Arnica Gel MSM Plus® 100ml and paid for delivery which they say is 3 days after payment. This was 15 days ago and although I received a confirmation of the order since then I have tried to contact them. Their customer service is non existent, no one answers the phone or emails, but they take your money even if they cannot supply your order. AVOID THIS COMPANY.

January 21, 2023
Unprompted review
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Rated 2 out of 5 stars

I have just bought collegen extra.

I have just bought collegen extra. The product tastes horrible! Very expensive and does not have calories per dose, which for someone who is trying to loose weight is extremely important. Not sure if it works yet.

May 21, 2019
Unprompted review
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Rated 5 out of 5 stars

I have purchased Durotone from The…

I have purchased Durotone from The Collagen Shop on several occasions now, and not only is the product itself really, really good, but the customer service is nothing short of excellent. Top marks!

July 4, 2018
Unprompted review
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