thecomfyshorts.com Reviews 147

Placed an order over a month ago, and not only have I not received it after paying $8.95 for shipping, but the order details now take me to a page stating "This site can't be reached." I've emailed them to cancel and refund my money and I only get an auto response saying they will follow-up but they don't. Now I'm going to have to go through the hassle of disputing the charge with my credit card company. What a waste of time.

After over a month I received my package. It had one of the shorts I ordered, another I did not order and was way smaller than my size, and a thin pair of white no show socks with a letter on Christmas stationery that said the other shorts I ordered are out of stock and they’ll let me know when they are shipped. I tried to contact them twice via their website and got no response. The return address on the package I received had a lady’s name at an apartment in Texas. I wouldn’t attempt to order from them!

A month long wait for a very poor product. Men's shorts are crap. No good response from company. I ordered from Walmart and they hacked my order. Shame on them. DoNOT ORDER FROM THIS COMPANY WJICH HAS MULTIPLE NAMES.

Terrible product. Crickets as far as a return from the company. I sent an email the day I received and have sent many follow ups. The company replies with generic email saying a follow-up will come within 1-3 business days. Total scam. Do not order from them.

Missing Item
I ordered 2 pairs of shorts. Only one pair arrived. I have sent MULTIPLE emails and cannot get anyone to respond. The shorts are fine, but I just want my complete order.

it has been over a month beyond my last review. the company has proven to be a complete scam. zero or negative stars would be better. no reply beyond a generic we will respond in 3 days, and that has even stopped. money out, useless product on its way back to the USA address. at some point one should declare they are crooks, as they are.

I wish I had read the reviewed beforehand. It’s a terrible product. It took over a month to get my order. The fabric of the shorts remind me of a laundry bag material . It looks like it can fit a child and not an adult. When I tried to track the package before it finally came, it disappeared. Customer service never got back to me. It’s a scam. I am going to try to get my money through my bank. The product came with no return instruction, no receipt. It’s crazy.

Took forever to receive my item. Then the fabric and fit were TERRIBLE. I followed their instructions to begin the return process and suddenly my tracking number disappeared as well as parts of the website. I haven’t heard back from them, so I’m just out of the money.

Waited over a month for the shorts. Got them today and they run very small. The size chart is way off. Tried emailing them for a refund but the email bounced.

DO NOT BUY FROM THIS WEBSITE!!!
After finally receiving my order weeks after I placed my order the fabric on the 2 pairs of shorts was horrible and they did not fit. I reached out to their so called "Customer service" for a return and refund; however, weeks later I still have not heard from them and I am still out my money.

I ordered two pairs of shorts and after waiting nearly three weeks for delivery, I was EXTREMELY disappointed in them. The fabric is paper thin, the fit is off and weird, they wrinkle so badly, and overall are not a good product. The white shorts are see through.

Ordered 6/5/25 and they just shipped today! Seriously, summer will be over by the time they arrive. Praying they fit right since I haven’t purchased anything else due to the cost of the 3 pairs I ordered. Not impressed!!! Would have been better off ordering and returning with Amazon until I got the right pair!!! So frustrated!

I bought 2 pairs of shorts, different sizes, and they are way off. I emailed them for a return, because that is the process, and I never heard from them. Even though the automated email says: "Please note that our response time typically ranges from 1 to 3 business days. Rest assured, we are committed to providing you with the best possible service."

Very disappointed customer. Not Im'm stuck with shorts that don't fit me and out of money.

Terrible fit. The sizing was completely off and the quality very bad. Customer Service would not respond to me after multiple times trying to reach them. Do not buy!!!

I ordered 2 pair of shorts, the label with my tracking number on my package had someone else’s name on it and was delivered to said person with their order in it. I sent numerous emails to customer service with proof of the wrong information that I had gotten from my local post office but it was the same response EVERY-TIME, that they care and will get back to me. When they responded they said the same thing every time…..”your order has already been delivered” SO FRUSTRATING, this company has ZERO customer service. It’s like they never took the time to look at the information I sent them. NEVER BUY FROM THIS CHINESE COMPANY!

Took almost a month to receive, order estimated 5 day delivery.
No communication from customer service. Finally received-wrong length, no invoice, no return, just very a very poor quality short

I would give 0 stars if option. Shame on you Oprah winfrey for promoting this company. They use false advertising by NOT disclosing that returns have to be sent to China which costs more than the 2 women shorts I bought!!!! I was ok with return costs to CA since that is the only address on website. Extremely dissatisfied. The material is comfy but not flattering at all with thr fabric bunching up in front. They also took awhile to reply to my return request email which now makes sense with China return address. I also had to send a picture of the items i was returning? Why if I’m paying shipping cost????

Do not buy from this company, no communication! I want a refund and they will not contact me back. This is a scam and awful! DO NOT BUY!

I placed an order never heard back. No customer service #.

It took me commenting on their social media post about receiving zero communication for 2 weeks about my purchase for them to respond. When I finally did get my shorts one pair fit but was the wrong pattern, and one was way too small.
It's a shame because the shorts aren't bad quality wise. Sending them back to China is not an option so I guess I'm out 30 bucks.