The Currency Club Reviews 

6,680
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 727 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the simple online ordering process, noting that transactions are completed quickly and without hassle. Consumers often mention the exceptional value, pointing out that the exchange rates are extremely competitive compared to other providers. Many people also express satisfaction with the prompt and trackable delivery service, which ensures cash arrives safely on the exact date requested. Some reviewers were not happy with the denomination of the cash received, stating they were given large bills that were difficult to use. Some consumers also pointed out extra costs associated with delivery charges or banking fees.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting competitive exchange rates and a... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive quickly and securely,... See more

Price

People report positive experiences with price, consistently highlighting competitive exchange rates that... See more

Order

Clients share positive opinions on order, highlighting how simple and quick the online process is. Reviewers... See more

Payment

Customers had ambiguous experiences with payment, highlighting a mix of straightforward transactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the third time I have used Currency Club and they are excellent. The ordering process is simple and the delivery super fast. Definitely will use them in future, takes the hassle out of travel... See more

Rated 5 out of 5 stars

We have used the Currency club several times. The service is great, you choose a delivery date and the delivery is tracked arriving before 1pm with Royal Mail. We have been very happy using them for o... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Just used for the first time - received a substantially better rate than the other suppliers we're offering and the cash turned up the next day bang on time by Royal Mail recorded.... See more

Company replied

Rated 5 out of 5 stars

Found out about them through MSE website and they had the best exchange rate. Delivery was my only option so 2 days later had my package delivered by Royal Mail (someone has to be home to sign for it... See more

Company replied


Company details

  1. Currency Exchange Service

Written by the company

The Currency Club is a UK-based foreign exchange provider offering travel money, foreign cash services, and international payments through a secure online platform. Customers can buy and sell multiple currencies at competitive rates, with insured home delivery across the UK, providing a cost-effective alternative to banks and high-street bureaux. Visit www.thecurrencyclub.co.uk or call our team on 0207 723 7000!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(6,680)

694 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Found on Moneysupermarket. Best rates. Currency arrived in under 24 hours. Superb.

August 18, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear David,

Thank you for your fantastic feedback!

We are delighted to hear that you were pleased with our competitive exchange rates and that your currency arrived in under 24 hours.

We truly appreciate your kind words and are thrilled to know you had such a positive experience. We hope to assist you again in the future.

Many thanks,

TCC

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Rated 5 out of 5 stars

A great service from start to finish.

A great service from start to finish.
Favourable exchange rate and free delivery. Kept me informed about the process and delivery time. Will use again.

August 14, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Andrew,

Thank you for your wonderful feedback!

We are delighted to hear that you were happy with our favourable exchange rate, free delivery and the clear updates provided throughout the process.

It’s great to know that everything went smoothly from start to finish. We truly appreciate your support and look forward to assisting you again.

Many thanks,

TCC

Rated 5 out of 5 stars

Best rate for euro according to money…

Best rate for euro according to money supermarket. Speedy delivery

August 17, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Mary,

Thank you for your feedback!

We are delighted to hear that you found our euro exchange rate highly competitive and that you were pleased with the speedy delivery.

We appreciate you choosing The Currency Club and are glad we could provide a smooth and convenient service. We hope to assist you again in the future.

Many thanks,

TCC

Rated 1 out of 5 stars

They mainly send high value notes

They mainly send high value notes. Who wants 100EUR notes ! Won't use again

August 18, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear David,

Thank you for sharing your feedback. We are sorry to hear that the denominations you received were not suitable for your needs.

We can see that “No Preference” was selected when the order was placed, which means the denominations are allocated based on availability. However, we completely understand that €100 notes may not be convenient for you.

For future orders, we recommend selecting “Mixed” denominations or specifying your preferred notes, and we will always do our best to accommodate your request, subject to availability.

We appreciate your feedback and hope we can provide a more suitable experience in the future.

Kind regards,

TCC

Rated 5 out of 5 stars

Found out about them through MSE…

Found out about them through MSE website and they had the best exchange rate. Delivery was my only option so 2 days later had my package delivered by Royal Mail (someone has to be home to sign for it which is good).

August 17, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear David,

Thank you for your wonderful feedback!

We are delighted to hear that you were pleased with our competitive exchange rate and that your currency arrived safely via Royal Mail.

It’s great to know that you appreciated the secure, signature required delivery. We truly appreciate you choosing The Currency Club and hope to assist you again in the future.

Many thanks,

TCC

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Rated 5 out of 5 stars

Excellent service

Excellent exchange rates. Secure postage cheaper than other places. Able to select delivery day which was a great plus. Altogether a great service. Will definitely use again.

August 18, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Denise,

Thank you for your fantastic feedback!

We are delighted to hear that you were pleased with our competitive exchange rates, secure and affordable delivery, and the flexibility to choose your preferred delivery date.

It’s wonderful to know that you had such a positive experience with our service. We truly appreciate your support and look forward to assisting you again.

Many thanks,

TCC

Rated 5 out of 5 stars

Easy

Easy. Ordered, paid. Delivered on time.

August 17, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Caz,

Thank you for your feedback!

We are delighted to hear that you found the whole process easy and straightforward, from ordering and payment through to delivery.

We are pleased your currency arrived on time and appreciate you taking the time to share your experience with us.

Many thanks,

TCC

Rated 5 out of 5 stars

Excellent service

Excellent, fast, & efficient service. Good exchange rate, free next day delivery and also currency denomination choice.

August 17, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Yohan,

Thank you for your fantastic feedback!

We are delighted to hear that you were pleased with our fast and efficient service, competitive exchange rate and free next day delivery.

It’s also great to know that you appreciated being able to choose your preferred currency denominations. We truly appreciate your support and are glad we could make the process so convenient for you.

Many thanks,

TCC

Rated 5 out of 5 stars

Excellant service

Excellant service, they had the best rates online and ordering was quick and simple with delivery the next working day. Really pleased at the ease of the transaction and delivery. Will definitely use again.

August 18, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Emma,

Thank you so much for your fantastic feedback!

We are delighted to hear that you found our rates highly competitive, the ordering process quick and simple, and the next-working-day delivery convenient.

It’s wonderful to know that the whole transaction was smooth and hassle free. We truly appreciate your support and look forward to assisting you again.

Many thanks,

TCC

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Rated 5 out of 5 stars
The Currency Club logo

Reply from The Currency Club

Dear Susan,

Thank you for choosing The Currency Club for the first time! We are delighted to hear that you found the service easy to use and were pleased with the exchange rate compared with other providers.

It’s also great to know that you appreciated the variety of denominations and our next day delivery service. We truly appreciate your feedback and hope to assist you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

This was my 3rd time placing an order…

This was my 3rd time placing an order with the currency club . I personally wouldn't use any one else now . All 3 times they have done everything they said they would do . Confirmation of my order came through very quickly ,followed by a teatime email the night before dispatch. This email gives you your Royal mail 24 hr tracking details . This is a superb service ,everything runs very smoothly . You can even request how you would like your notes , like small notes large or mixed notes . Every time they have honoured my request for which notes I would like . Keep up the good work and don't change ,because for me you are doing everything right .Thank you ☺️

August 18, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Cynthia,

Thank you so much for your wonderful and detailed feedback!

We are truly delighted to hear that this was your third order with The Currency Club and that you have had such a consistently positive experience each time.

It’s fantastic to know that you appreciate our quick order confirmations, dispatch updates, Royal Mail tracking and the flexibility to choose your preferred denominations. We are especially pleased that we have been able to meet your note preferences on every occasion.

Your continued trust and kind words mean a great deal to our team. Thank you for your fantastic support, and we look forward to making your future orders just as smooth.

Kind regards,

TCC

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Great exchange rate and currency arrived next day. Will use again and recommend.

August 18, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Beverley,

Thank you for your fantastic feedback!

We are delighted that you were happy with our exchange rate and that your currency arrived safely the following day.

We truly appreciate your recommendation and look forward to welcoming you back for your next currency order!

Many thanks,

TCC

Rated 5 out of 5 stars

Safe, Fast delivery

The currency club had the best exchange rate for order and delivery and very apprehensive about ordering a large amount online for delivery in case it went missing but we had no issues. The order came the following day.

August 15, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Becky,

Thank you for sharing your experience!

We completely understand your concerns about ordering a larger amount of currency online, so we’re especially pleased to hear that everything went smoothly.

It’s wonderful to know that you found our exchange rate competitive and that your order arrived safely the following day without any issues. We appreciate your trust in The Currency Club and hope to assist you again in the future!

Many thanks,

TCC

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Rated 5 out of 5 stars

Highly recommend

This is the third time I have used Currency Club. Communication is always clear and timely, currency arrives on the day I specify. Very good service.

August 13, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Customer,

Thank you for your continued support!

We are delighted to hear that this was your third time using The Currency Club and that you have consistently found our communication clear and timely.

It’s great to know that your currency has arrived on your chosen delivery date each time. We truly appreciate your trust in us and look forward to assisting you again.

Many thanks,

TCC

Rated 5 out of 5 stars

Currency online …

Great service and great communication ordered the currency which was also the best rate I could find picked a date and it was delivered on time

August 5, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Lorri,

Thank you for your wonderful feedback!

We are delighted to hear that you were pleased with our service, communication and competitive exchange rate.

It’s great to know that choosing your preferred delivery date made the process convenient and that your currency arrived on time as expected. We appreciate your kind words and hope to assist you again in the future!

Many thanks,

TCC

Rated 5 out of 5 stars

Straightforward and trouble free.

Very quick, simple straightforward and trouble free. Good rates too.

Would definitely recommend.

August 7, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Aeroman,

Thank you for your great feedback!

We are delighted to hear that you found our service quick, simple and straightforward, and that you were happy with our competitive rates.

We really appreciate your recommendation and are pleased to have made the process trouble free for you.

Many thanks,

TCC

Rated 5 out of 5 stars

First time using The Currency Club and…

First time using The Currency Club and was very impressed. Best rate I found anywhere, speedy dispatch and I was kept informed throughout the process. Also great to receive my money in smaller denominations to make them easier to use. Recommended.

August 11, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Adam,

Thank you so much for your fantastic feedback!

We are delighted to hear that your first experience with The Currency Club was such a positive one.

It’s great to know that you were happy with our competitive exchange rate, speedy dispatch and regular updates throughout the process. We are also pleased that the smaller denominations made your currency more convenient to use.

Thank you for your recommendation, and we hope to assist you again in the future.

Many thanks,

TCC

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Rated 5 out of 5 stars

Easy to use website

Easy to use website, good exchange rate compared to others and arrived before1pm the next day. No having to order and collect 3 days later. Will definitely use again.

August 10, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Becky,

Thank you for your lovely feedback!

We are delighted that you found our website easy to use, were pleased with the exchange rate, and received your currency before 1 pm the following day.

It’s great to know that our fast home delivery made things more convenient for you. Thank you for choosing The Currency Club, and we hope to assist you again in the future.

Many thanks,

TCC

Rated 5 out of 5 stars

Great rate with next day delivery what…

Great rate with next day delivery what else can you ask for

August 10, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Chloe,

Thank you for your fantastic feedback!

We are delighted to hear that you were pleased with our great exchange rate and next day delivery. We are glad we could make the whole experience quick and convenient, and we appreciate you taking the time to share your experience.

Many thanks,

TCC

Rated 5 out of 5 stars

Delivered in less that 24 hours

Delivered in less that 24 hours. Good rates

August 11, 2026
Unprompted review
The Currency Club logo

Reply from The Currency Club

Dear Darran,

Thank you for your wonderful feedback!

We are delighted to hear that your currency was delivered in less than 24 hours and that you were happy with our competitive exchange rates. We appreciate you taking the time to share your experience and hope to assist you again on your next trip.

Many thanks,

TCC

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