This is the third time I have used Currency Club and they are excellent. The ordering process is simple and the delivery super fast. Definitely will use them in future, takes the hassle out of travel... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used the Currency club several times. The service is great, you choose a delivery date and the delivery is tracked arriving before 1pm with Royal Mail. We have been very happy using them for o... See more
Company replied
Fantastic service. Just used for the first time - received a substantially better rate than the other suppliers we're offering and the cash turned up the next day bang on time by Royal Mail recorded.... See more
Company replied
Found out about them through MSE website and they had the best exchange rate. Delivery was my only option so 2 days later had my package delivered by Royal Mail (someone has to be home to sign for it... See more
Company replied
Company details
Written by the company
The Currency Club is a UK-based foreign exchange provider offering travel money, foreign cash services, and international payments through a secure online platform. Customers can buy and sell multiple currencies at competitive rates, with insured home delivery across the UK, providing a cost-effective alternative to banks and high-street bureaux. Visit www.thecurrencyclub.co.uk or call our team on 0207 723 7000!
Contact info
50 Harrowby Street, W1H 5EE, London, United Kingdom
- 0207 723 7000
- enquiries@thecurrencyclub.co.uk
- thecurrencyclub.co.uk
4.7
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Delivered on day arranged
Delivered on day arranged. nice mix of small notes for tips.
August 6, 2026
Unprompted review
Reply from The Currency Club
Dear John,
Thank you for your wonderful feedback!
We are delighted to hear that your order was delivered on the arranged day and that the mix of smaller notes was useful for your trip. We really appreciate your support and look forward to serving you again.
Many thanks,
TCC
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Easy ordering process / good rate
Easy ordering process / good rate. Thanks!
July 31, 2026
Unprompted review
Reply from The Currency Club
Dear Chris,
Thank you for your great feedback!
We are delighted to hear that you found the ordering process easy and were happy with the exchange rate. We really appreciate your support and look forward to serving you again.
Many thanks,
TCC
Recommended on Martin Lewis website
Recommended on Martin Lewis website. Great rates and option for pick up or delivery. We chose delivery and it came exactly when it said it would.
July 30, 2026
Unprompted review
Reply from The Currency Club
Dear Tracy,
Thank you so much for your fantastic feedback!
We are delighted to hear that you found our rates great and that our delivery service worked perfectly for you.
It’s wonderful to know your order arrived exactly when expected. We really appreciate you choosing Currency Club and sharing your experience, and we look forward to serving you again.
Kind regards,
TCC
Excellent next day service
Excellent service. Ordered 4pm one day and arrived 10am the next. And a very good exchange rate. Highly recommend
July 30, 2026
Unprompted review
Reply from The Currency Club
Dear Seedy,
Thank you so much for your fantastic feedback!
We are delighted to hear that your order arrived so quickly, especially after ordering at 4pm, and that you were happy with the exchange rate.
We really appreciate your recommendation and kind words. We look forward to serving you again!
Kind regards,
TCC
Great service
Great service, I was able to order my currency in smaller notes which is just what I wanted. My order arrived on my chosen delivery day, with trackable special delivery.
I will use Currency Club again in the future.
July 29, 2026
Unprompted review
Reply from The Currency Club
Dear Sandra,
Thank you so much for your lovely feedback!
We are delighted to hear that you were able to order the smaller notes you wanted and that your currency arrived on your chosen delivery day.
It’s great to know you found the tracked Special Delivery service convenient and reliable. We really appreciate your support and look forward to serving you again in the future.
Kind regards,
TCC
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Best currency rate for Yen
Best currency rate for Yen. The website was easy to use and the process really simple. The money arrived in good time and I was informed of the delivery status enabling me to be available to accept
August 1, 2026
Unprompted review
Reply from The Currency Club
Dear Kathy,
Thank you so much for your fantastic feedback!
We are delighted to hear that you found our Yen exchange rate excellent and the website and ordering process so easy to use. It’s also great to know that your money arrived in good time and that our delivery updates helped you be available to receive it.
We really appreciate your kind words and look forward to serving you again!
Kind regards,
TCC
Excellent way to exchange currency
Excellent way to exchange currency. Great rates, easy to follow instructions, very prompt communication and super quick payment into my bank.
August 4, 2026
Unprompted review
Reply from The Currency Club
Dear Alison,
Thank you so much for your excellent feedback!
We are delighted to hear that you found our rates great, the instructions easy to follow and our communication prompt. It’s fantastic to know that your payment reached your bank so quickly too.
We really appreciate your kind words and look forward to helping you with your currency exchange again!
Kind regards,
TCC
Such a good exchange rate…
Such a good exchange rate and so easy to order. Despite my ordering late Friday afternoon and was expected Monday, the order was in fact delivered Saturday morning
July 31, 2026
Unprompted review
Reply from The Currency Club
Dear Barb,
Thank you so much for your fantastic feedback! We are delighted to hear that you found our exchange rate excellent and the ordering process so easy. It’s wonderful to know that your order arrived even earlier than expected, especially after placing it late on Friday!
We really appreciate your kind words and look forward to serving you again!
Kind regards,
TCC
Competitive rates
Competitive rates. Simple ordering process and order received as expected.
August 4, 2026
Unprompted review
Reply from The Currency Club
Dear Michael,
Thank you for your great feedback!
We are delighted to hear that you were happy with our competitive rates, found the ordering process simple and received your order as expected. We really appreciate your support and look forward to serving you again!
Kind regards,
TCC
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Great Service
They gave the most competitive rates, the site was really easy to use & the money came really quickly via special delivery. Brilliant all round service and made so simple
July 30, 2026
Unprompted review
Reply from The Currency Club
Dear Jag,
Thank you so much for your wonderful feedback!
We are thrilled to hear that you found our rates competitive, our website easy to use and the delivery quick and reliable. It’s great to know we made the whole process simple and hassle free for you.
We really appreciate your kind words and look forward to serving you again!
Many thanks,
TCC
Easy to order. Great rate.
Easy to order. Great rate. Arrived on time.
Recommended.
July 25, 2026
Unprompted review
Reply from The Currency Club
Dear Ben,
Thank you for your fantastic feedback!
We are delighted to hear that you found the ordering process easy, received a great rate and that your delivery arrived on time. We really appreciate your recommendation and look forward to serving you again.
Kind regards,
TCC
Smooth transaction
Smooth transaction, communication and delivery - excellent
July 31, 2026
Unprompted review
Reply from The Currency Club
Dear Bev,
Thank you for your excellent feedback!
We are delighted to hear that you found the transaction, communication and delivery smooth and efficient. We really appreciate your kind words and look forward to serving you again!
Kind regards,
TCC
I have used Currency Club a few times…
I have used Currency Club a few times now. They always give better exchange rates, easy to order, keep you informed about delivery and are easy to deal with. I have also recommended them to other people due to my experience. Will definitely use again
July 30, 2026
Unprompted review
Reply from The Currency Club
Dear Julie,
Thank you so much for your wonderful feedback!
We are delighted to hear that you have had such a positive experience with Currency Club and that you have found our rates, ordering process and delivery updates reliable and easy to use.
We truly appreciate you recommending us to others and it means a lot to our team. We look forward to serving you again on your next order!
Kind regards,
TCC
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Photograph everything!
I sent off 700USD as per their instructions for my order, which I had counted three times before packaging, but they only paid me for 600USD (despite the order being for 700) and told me after an "internal investigation" that I'd only sent them 600 (which I 100% know I didn't). No explanation of exactly what their 'investigation' involved, no evidence, no apology, nothing. Definitely won't be using their services again and would advise anyone sending currency to them to photograph everything.
July 29, 2026
Unprompted review
Reply from The Currency Club
Dear Elaine,
Thank you for sharing your feedback.
We sincerely understand your disappointment and appreciate that this situation has been frustrating for you. We would like to assure you that we take such matters seriously and have carried out a thorough internal review.
As part of our investigation, we checked our receiving process, verified the stock received, and reviewed the available CCTV footage relating to the processing of your currency. Following these checks, we were able to confirm the amount of currency received at our premises.
We appreciate that this may not be the outcome you were expecting; however, we must rely on the findings of our internal checks and the information available to us when processing the transaction.
We apologise for any inconvenience caused and appreciate you taking the time to share your concerns, as customer feedback helps us continue improving our processes.
Kind regards,
TCC
Avoid for USD
I received poor-quality and damaged notes, including torn and marked bills, as well as older-design $20 notes. While these notes are legal tender in the US, that doesn't mean they're readily accepted elsewhere. Many banks, exchange bureaux and retailers in other countries are known to refuse or be reluctant to accept older or damaged US dollar notes.
When I raised this, I was simply told the notes were legal tender and that customers who want clean, current-design notes should pay extra for the "Mint Condition Notes" option. If you're travelling anywhere other than the US, I'd avoid this provider.
July 5, 2026
Unprompted review
Reply from The Currency Club
Dear Will,
Thank you for sharing your feedback.
We are sorry to hear that the condition of the notes received did not meet your expectations.
Please be advised that all currency notes supplied are issued through our dispensing machines, and all notes that pass through these machines are checked and considered fit for purpose and legal tender.
We understand that some customers may have a preference for cleaner or newer-design banknotes. For this reason, we offer a Mint Condition Notes option for customers who specifically require this type of currency.
We also encourage customers with specific requirements regarding the condition or denominations of notes to contact us before placing their order, so we can advise on the available options and assist wherever possible.
We appreciate your feedback and apologise for any inconvenience caused.
Kind regards,
TCC
Wanted small notes they always give…
Wanted small notes they always give whatever they feel like.
July 30, 2026
Unprompted review
Reply from The Currency Club
Dear Customer,
Thank you for your feedback.
Please be advised that we always endeavour to fulfil customer requests where possible. However, as per our terms and conditions, specific denominations or note sizes cannot be guaranteed, as currency availability is subject to the stock we have available at the time of processing.
We apologise for any inconvenience caused and appreciate your understanding.
Kind regards,
TCC
The currency club is superb
The currency club is superb. Easy to order at a fantastic rate that beat everyone else.
Great, prompt delivery.
July 30, 2026
Unprompted review
Reply from The Currency Club
Dear Alex,
Thank you for your fantastic feedback.
We are delighted to hear that you found our rates competitive, the ordering process easy, and the delivery prompt. We truly appreciate your kind words and look forward to serving you again in the future.
Kind regards,
TCC
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The best exchange bureau
I've used currency club for quite a few years now and the service is as superb now as it was the first time i used them.
Best exchange rates, no hassle placing your order online and next day delivery what more could you ask for from an exchange bureau.
TCC are the best.
July 30, 2026
Unprompted review
Reply from The Currency Club
Dear Colin,
Thank you so much for your wonderful feedback and for your continued loyalty over the years.
We are delighted to hear that you continue to enjoy our service, competitive exchange rates, simple online ordering process, and reliable next day delivery. Your kind words mean a great deal to our team.
We truly appreciate your continued support and look forward to serving you again on your future travels.
Kind regards,
TCC
Excellent service
Excellent service, the website is clear and easy to use, we had a very competitive rate of exchange, and delivery service was safe and prompt.
July 29, 2026
Unprompted review
Reply from The Currency Club
Dear Robert,
Thank you for your wonderful feedback.
We are delighted to hear that you found our website clear and easy to use, were pleased with our competitive exchange rates, and that your order was delivered safely and promptly.
We truly appreciate your kind comments and look forward to serving you again in the future.
Kind regards,
TCC
Ordered my euros without any bother,I…
Ordered my euros without any bother,I had requested small notes and I received exactly that.
Delivery was exactly when requested so I would certainly order my currency again.
July 21, 2026
Unprompted review
Reply from The Currency Club
Dear Shirley,
Thank you for sharing your feedback.
We are delighted to hear that you had a smooth experience ordering your Euros and that we were able to meet your denomination preference.
It is great to know that your currency arrived on your chosen delivery date and that you found our service convenient. We truly appreciate your support and look forward to assisting you again with your future currency requirements.
Kind regards,
TCC
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