The Debt Centre Reviews 

331
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, often highlighting specific advisors by name. Many appreciated the clear explanations and non-judgmental guidance provided, making difficult situations much easier. The service is frequently described as first-class, bringing immense relief and stress reduction. Reviewers found the overall user experience very positive, feeling comfortable and at ease throughout the process. The team's ability to listen, provide genuine advice, and ensure ongoing support contributed to a highly effective and reassuring journey. This helped customers resolve issues and look forward to a brighter future.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and support received... See more

Service

Reviewers mention positive feedback about service, consistently describing it as first-class and excellent.... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting the professionalism... See more

Customer communications

People report ambiguous experiences with contact, with some customers highly recommending reaching out for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Understanding without any malice or judgement. First class service. Listening to all concerns. Support all along the process. No pressure to obtain information and offer of all options. Soluti... See more

Rated 5 out of 5 stars

Ryan is really good at his job and gives you some valuable information to help make your debts easier. Very friendly and knowledgeable. Appreciate the support with all the other things and extra bits... See more

Rated 5 out of 5 stars

Have been struggling for a long time as a single father with debts breathing down my neck but within 15 minutes of filling out the form Ryan from the debt centre took me through everything single step... See more

Company replied

Rated 5 out of 5 stars

These are absolutely amazing, the staff are amazing,my advisor was Ryan, he was great, he was very professional yet friendly and warm so i felt totally reassured. The other staff too, was also warm,... See more

Company replied


Company details

  1. Alternative Financial Service

Written by the company

The road to debt freedom is there... you just have to decide to drive on it! We are here to help you consolidate your debts into one affordable monthly payment. You could legally write off up to 80% of your debts though our Government Scheme. We treat every customer as an individual and our support is tailored to your personal circumstances, ensuring your best interests are central to our advice. We define ourselves by our values as a business. These values inform the way treat our customers and our staff.


Contact info

4.9

Excellent

TrustScore 5 out of 5

331 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(331)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hayward

I was draining in debt until I met Ryan on a phone call he completely put my mind at ease while tyan was working with me over the next couple of days keep me up-to-date with the process of my claim while speaking to Ryan and his team I felt less stress out now the claim went through successfully. I would like to thank Ryan and his team for a five star experience.

April 29, 2025
Unprompted review
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Reply from The Debt Centre

Hi Kevin

We're really grateful for your kind words and the 5-star rating! - Thank you.

It's always a pleasure to hear when our service hits the mark. Your feedback means a lot and motivates us to keep doing our best for people like yourself, who need debt help.

All the best
The Debt Centre

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Rated 5 out of 5 stars

Thank you so much for helping me with…

Thank you so much for helping me with my debts its a big relief what u and the team.have done for me I really appreciate it

April 30, 2025
Unprompted review
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Reply from The Debt Centre

Hi Karen

Thank you so much for your feedback and the 5 star review - it means a lot to us.

We're so glad that you were happy with the service and that you found the perfect solution for you debts.

All the best
The Debt Centre

Rated 5 out of 5 stars

Such kind understanding team at this…

Such kind understanding team at this difficult time in my life .
I am so grateful and now I can move on in my life .

April 30, 2025
Unprompted review
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Reply from The Debt Centre

Hi Sandy

Thank you for leaving a 5 star review.

It's so good to hear you have managed to find the perfect solution for your debts. I hope this fresh start brings great things for you.

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

My experience has been nothing but…

My experience has been nothing but positive. The people I spoke with were always helping and making sure I understood the process and made it very easy as I didn’t have a clue at first!! Highly recommend to anyone struggling with debt to just make the first step!!

April 18, 2025
Unprompted review
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Reply from The Debt Centre

Hi

Thank you for leaving such a great review. I'm glad we have managed to help you on your debt journey and find the best solution for you.

I wish you all the best for the future
The Debt Centre

Rated 5 out of 5 stars

5* service

5* service, very helpful, very understanding and very quick to respond. Was very fearful having to face reality and deal with my debts but thanks to Toni and Jason my mind is at ease.

I would definitely recommend to any of my friends or family if they ever needed financial advice. Thank you so much again

April 16, 2025
Unprompted review
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Reply from The Debt Centre

Hi Stace

Thank you so much for your kind words. It really helps others in similar situations to find the courage to reach out for help.

Me and the Team are so happy you have managed to find the right solution for your debts.

All the best for the future
The Debt Centre

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Rated 5 out of 5 stars

Getting myself into debt had been a…

Getting myself into debt had been a really dark time but I can honestly say making the call to The debt centre was the best thing I’ve done. I received a call back from Ryan and he made me feel at ease from the start to finish. What could have been a daunting task was made so much easier and less stressful with his light hearted approach . I can’t stress enough my appreciation for his help and guidance with everything . Highly recommend, and thankyou Ryan .

April 14, 2025
Unprompted review
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Reply from The Debt Centre

Hi Frances

Thank you so much for your kind words and 5 star review.

It really means a lot to the whole team knowing that your experience with us has been so positive. Especially to those seeking financial help with their debts, this will go a long way.

Much appreciation.

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

I was well looked after by Ryan and…

I was well looked after by Ryan and daniel and there whole team that helped me gain control of my finances again. I was spiralling out of control got 1 credit card then another then a loan to pay off the credit cards and where my credit was so bad. I had such bad credit rating my apr was so high like 770% on loans which made my payments so high. This team really saved me and enabled me to get my finances clear and finally see a light at the end of the tunnel
Massive respect to Daniel and Ryan especially. Nothing but 5⭐️⭐️⭐️⭐️⭐️ from me thank you so much

April 10, 2025
Unprompted review
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Reply from The Debt Centre

Hi James

Thank so much for leaving such a fantastic review. It really does help others in similar situations to gain the courage to reach out for help.

We wish you all the best for the future.
The Debt Centre

Rated 5 out of 5 stars

Exceptional Service – Highly Recommended!

I recently reached out to the debt centre, and I must say, their expertise and professionalism are truly outstanding. Their communication is exceptional and always on point, making the entire process seamless. A special mention to Toni and Ryan, who have been incredibly helpful and supportive throughout the process. They not only guided me, but also presented me the alternative solutions based on my circumstances. If you are struggling with debt, I highly recommend reaching out to them - they are truly committed to helping people regain financial stability.

April 1, 2025
Unprompted review
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Reply from The Debt Centre

Hi Adnaan

Thank you for leaving such an amazing review, and i'm so glad you have found the perfect solution for your debts.

Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

Dan and Daniel were so helpful and…

Dan and Daniel were so helpful and supportive and I'm on the right road to being debt free!! All in the space of a week!!!Thankyou

March 27, 2025
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Reply from The Debt Centre

Hi Mr Bish,

Thank you so much for your 5 star review.

We really appreciate you taking the time to share your experience with us and leave such a positive review.

We're so pleased to know that we've been able to help you find a solution that suits your needs.

All the best
The Debt Centre

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Rated 5 out of 5 stars

Great daneil was great

Great daneil was great

March 21, 2025
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Reply from The Debt Centre

Hi Matthew.

Thanks so much for leaving a 5 star review.

We're so pleased to know that we've been able to help you find a solution that suits your needs.

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

Daniel was amazing talked me through my…

Daniel was amazing talked me through my darkest hour got me sorted right out I can say honestly top bloke and he's doing a great job thank you 😊.

March 3, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Matthew

We really appreciate you taking the time to share your experience with us and leave such a positive review.

Glad you have managed to find the right solution for your situation.

All the best
The Debt Centre

Rated 5 out of 5 stars

Thd team helped me a great deal

Thd team helped me a great deal, through a difficult time in my life.
Thank you

March 21, 2025
The Debt Centre logo

Reply from The Debt Centre

Hi Craig

Thanks so much for leaving a 5 star review.

We're glad to know that we've been able to help you find a solution that suits your needs.

All the best for the future
The Debt Centre

Rated 5 out of 5 stars

Extremely helpful & knowledgeable

The team has been extremely helpful, all along the way.
The advice they gave me were genuine, targeted to my problems and all of this in a professional yet enjoyable manner.
They help me feeling more positive about my life by sorting out my debt issues, and I am very grateful for this.
To all the team, a big thank you for your help and guidance.

March 21, 2025
The Debt Centre logo

Reply from The Debt Centre

Hi Cyriaque

Thank you for your very kind review. We're so pleased to know that we've been able to help you find a solution that suits your needs.

Wishing you all the best for the future
The Debt Centre

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Rated 5 out of 5 stars

I just want to say thank you to Daniel.K

I just want to say many thanks to Daniel.He was working out of hours to help me out. I don't know what I would've done without of him. He really really was helpful and helped me written off £24,000 he changed my life now. thanks again for good job hopefully in the future you'll help more people like me to get out of the debt.👍❤️❤️

March 12, 2025
Unprompted review
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Reply from The Debt Centre

Hi there,

Thank you for leaving such a great review. The Team, and especially Daniel, are very please we could help find the right solution for you.

You feedback is so helpful in helping others find debt help.

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

Been a worry about my debts but was put…

Been a worry about my debts but was put at ease by steve and the guys at the debt centre and now paying one affordable payment a month. Would recommend

February 20, 2025
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Reply from The Debt Centre

Hi Russ

Thank you for your feedback. I'm so glad we have managed to help find you the right solution for your debts.

We wish you all the best in the future
The Debt Centre

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend.

I was in a state of confusion with my debts and struggling to get myself a plan moving forward. Although I did not proceed with the solutions offered by the Debt Centre, their advice was valuable and I can't thank them enough. Daniel was outstanding and explained everything clearly, not pushy, just understanding.

Thank you again, The Debt Centre

February 26, 2025
Unprompted review
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Reply from The Debt Centre

Hi

Thank you so much for leaving such a great 5 star review.

Your feedback is important to us and allows us to continue to support people in a similar situation to you.

We're so pleased to know that we've been able to help you find a solution that suits your needs.

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

Ryan was extremely helpful and…

Ryan was extremely helpful and determined at resolving my problems . In the end I managed to channel all my debts into a monthly payment of 100£ a month . Very pleased with the result .

February 19, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Jay

Thanks so much for leaving a great review.

Your review plays a vital part in encouraging others to find financial help.

I'm very happy you have managed to find the perfect solution!

All the best
The Debt Centre

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Rated 5 out of 5 stars

I can’t stress enough how much Ryan and…

I can’t stress enough how much Ryan and Daniel helped me.they were completely Professional but kind and helped me understand everything in detail. I never once felt uncomfortable. I can’t believe how easy they made it for me. From my first message to my last call they were amazing. My only regret is I didn’t contact them sooner.. thanks guys I will always appreciate what you did for me.helping to ease the financial burden of my debts.and give me peace of mind.i feel I can breath a lot easier thanks to these guys and the company

February 18, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Angela

Thank you for leaving such a fantastic 5 star review.

Your feedback is important to us and allows us to continue to support people in a similar situation to you. I'm so glad you have managed to find the perfect solution!

All the best in the future
The Debt Centre

Rated 5 out of 5 stars

Ryan, Your An Absolute Start

Well, What Can I Say. Except That Words Can Not Express How Truly I Am Feeling….
For The First Time, I Could Start Seeing A Glimmer Of Light & Hope… After My Conversation With Ryan, Whom In The Fairness Of Honesty Was Extremely Helpful & Treated Me As A Human Being & Not Just A Number On Their Records….
I Truly Can’t Thank Ryan Enough For Going Above & Beyond & For Making Me Feel Comfortable & For Going Through Everything Clearly… Ryan Your An Absolute Start….
Tkare & GBU, I Truly Can Not Thank You Enough…
Kind Regards,
Steve SR

February 7, 2025
Unprompted review
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Reply from The Debt Centre

Hi Steve

Thank you so much for leaving an amazing review.

We're so pleased to know that we've been able to help you find a solution that suits your needs.

We wish you all the best in the future
The Debt Centre

Rated 5 out of 5 stars

Very happy

When I approached the debt centre I was close to cracking under the pressure from creditors
The debt centre reassured me that things could improve and explained all the possible solutions clearly and thoroughly
I was able to make a clear decision about which move was the correct way forward and that has now been confirmed
Staff kind and friendly throughout and they listened to problems and advised
Very happy with their service and the successful conclusion
Strongly recommend this company

February 11, 2025
Unprompted review
The Debt Centre logo

Reply from The Debt Centre

Hi Mathew

We really appreciate you taking the time to share your experience with us and leave such a positive review.

Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.

All the best in the future
The Debt Centre

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