The Devon Plumber Reviews 

107
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Richard has very recently finished my bathroom. He was very knowledgable and helpful in the planning. Richard was very polite, punctual and his standard of work was first class. Richard always cleaned... See more

Rated 5 out of 5 stars

Excellent communication and service from Richard. From start to finish, he was so helpful and fitted us in quickly. Our boiler upgrade was carried out to a very high standard of work and we wouldn’t h... See more

Rated 5 out of 5 stars

Richard is a skilled tradesman. I have never met someone so thorough and detailed in his approach to give the best result possible. I cannot recommend Richard enough. He completed a bathroom overhaul... See more

Rated 5 out of 5 stars

Richard came and fitted a new gas combi boiler, to replace the old one that was nearly 16 years old and beyond economical repair. As always, we received great communication and first class workmanship... See more

Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Boiler and Heating Service
  4. Gas Engineer
  5. Heating Contractor

Written by the company

Hi I'm Richard and I am the Devon Plumber with 20 years of experience you can rely on me for all your plumbing, heating and gas needs, based in Ottery Saint Mary and covering a wide area on Devon. From new bathrooms to broken boilers, dripping taps or any plumbing and heating problem. I offer a fast and easy service for obtaining estimates, also offering 24hr emergency call out when you need it. Friendly service and tidy working, taking time to protect your home during any work. I specialise in complete bathroom, en-suite and cloakroom renovation work from start to finish supplying all the materials and removing all of the waste, knowing that Richard will be undertaking all of the work himself offering you a more personal experience. Under go new hot water and heating installations giving you the opportunity to draw on my experience to upgrade and modernise your homes system to save you money. I live in Ottery Saint Mary with my family and pride myself on a personal professional service, I understand the importance of communication with customers and keeping them in informed at all times. If you have any questions or enquiries please don't hesitate to contact me.


Contact info

4.9

Excellent

TrustScore 5 out of 5

107 reviews

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4.9

All reviews

(107)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Plumbing issues

Richard dealt with our backlog of plumbing issues. He was very thorough, professional, and above all incredibly tidy. We were very pleased with his work and will most certainly be recommending him to others.

January 30, 2023
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Rated 5 out of 5 stars

Nest heating upgrade - top job.

Rich has just upgraded our heating to a Nest system including adding new radiator stats. It’s been on our to do list for a while. He has been super efficient from first enquiry to completion of the work. Very professional, knowledgeable and a top job. Would thoroughly recommend his services and we are now using him for a bathroom upgrade.

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

I love my new modern bathroom

I moved house recently and the only thing I was not happy with was the old bathroom. My daughter recommended Richard who had mended her boiler. I was so lucky!
Richard is a very pleasant hard worker who is careful, tidy and conscientious in everything he does leaving a perfect job. I will be recommending him highly to all my friends.
Many thanks Richard

December 22, 2022
Unprompted review
Rated 5 out of 5 stars

Richard is brilliant!

Richard is brilliant! I had an issue with my boiler that made it non compliant with gas regs. Thanks to Richards knowledge and expertise everything is all sorted now. He is reliable and has a very high standard of workmanship. I will definitely call on his services again and thoroughly recommend him.

November 25, 2022
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Rated 5 out of 5 stars

Serviced our boiler and more!

Serviced our boiler, repaired an issue and also discovered and fixed a small gas leak. He’s reliable, courteous, honest, highly professional, and did a fantastic job. Reasonably priced. Will definitely use again in the future.

November 24, 2022
Unprompted review
Rated 5 out of 5 stars

The Devon Plumber - reliable quality workmanship. Thank you!

We are more than happy to recommend Richard at the Devon Plumber as a highly professional and experienced plumber. He came at short notice to fit and connect our sink, water feed and waste pipes after fitting a new kitchen and running into issues at the end. We were so pleased with his advice and expertise… we finally have running water again! Thank you Richard, we will absolutely use you again in future for other works needed and will be recommending you to friends and family.

November 11, 2022
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Rated 5 out of 5 stars

Competitive pricing and superb work

Rich is a rarity these days, polite, tidy and punctual, arrives when he says and keeps you updated if there are any delays, his work is fantastic and we have recommended him to several people, we have already asked him to quote for another bathroom! We wouldn’t use anyone else

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent - thank you. Richard is friendly, helpful and efficient. He came out at short notice to fix the issues with my kitchen. 5 stars I highly recommend him.

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

Full Bathroom Installation - Fantastic

Rich completed a full bathroom installation for us, providing an excellent service.

Rich is friendly and his communication throughout our project put us at ease. He has a keen eye for detail and problem solving.

We will use Rich for all our plumbing needs in the future and I cannot recommend him highly enough.

Thanks again Rich!

September 9, 2022
Unprompted review
Rated 5 out of 5 stars

Richard is a rare find

Richard is a rare find. Someone who is reliable and responds quickly to messages and quotes. I contacted him only a couple of weeks ago and we had the quotes back within a few days and have been able to firm up work for two jobs for us. On top of that we had need due to an emergency to make contact with him on Saturday evening around 9pm, within an hour we had plans in place to resolve the issue the very next Sunday morning which he did quickly and efficiently. We are so pleased he has moved in to the neighbourhood and are looking forward to the works being completed in October.

August 17, 2022
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Rated 5 out of 5 stars

The Devon Plumber

We were impressed with The Devon Plumber from our first meeting. He listened to our requirements, gave helpful advice and worked with us to get a plan for our plumbing renovations. His quote was comprehensive and realistic. Richard arrived at the expected time every day, was always polite and friendly and checked we were happy at each stage of the work. He worked in a tidy careful way ensuring minimal disruption to my partner who often works from home. He completed the central heating system in the time frame given and in line with his quote. He gave us clear instruction in how to best use the system.
We will use him for all our future work.

August 14, 2022
Unprompted review
Rated 5 out of 5 stars

New heating system installation

Richard recently installed a full new heating system for us (boiler, radiators and pipework). He was great at listening to what we needed talking us through the options, and offering sound advice. We were really pleased with his work too, very tidy and conscientious with everything done to a high standard. Very happy customer!

August 14, 2022
Unprompted review
Rated 5 out of 5 stars

Plumbing/servicing

I have used Rich for all my plumbing problems and servicing for many years very knowledgeable good communication and always arrives when stated. Honest trustworthy and overall genuine bloke thanks again.

July 28, 2022
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Rated 5 out of 5 stars

We had a problem with a gas boiler

We had a problem with a gas boiler and needed a fast repair. The problem was only identified on a Saturday morning when many plumbers are closed. Fortunately we came across Richard. He advised us that he was starting a big new project on the following Monday and although he could look at the boiler for us, if new parts were required he wouldn't be able to source them until the following Tuesday. However, I wanted to see if there was perhaps a 'quick fix' to the boiler and Richard came round about an hour later.
Richard was polite and professional in his approach and examined the boiler. He advised us as to what he thought were the causes of the problem and was honest in letting us know that he wouldn't be able to fit in a repair due to other commitments. He suggested contacting Bosch as it was one of their boilers and so we did this. A Bosch engineer came out on the following Wednesday and fixed the boiler. The problems were as Richard had identified.
I would certainly use Richard in the future and would also recommend him to others.

July 22, 2022
Unprompted review
Rated 5 out of 5 stars

Richard responded promptly to our…

Richard responded promptly to our enquiry when our Mira shower stopped working. He offered us very reasonable pricing options for repair or replacement, sourced the part very quickly and came to fit it within a few days. His work was tidy and efficient and we’re delighted with the result. We wouldn’t hesitate to use him again or to recommend him to others.

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

Very pleased!

We had a long-runnng problem with a leaking shower room and noisy pipes. Richard gave us a very reasonable quote and was able to start work the next day. Punctual, professional and very tidy, we are extremely pleased with his work. We will definitely be using his services again. Highly recommended.

July 15, 2022
Unprompted review

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