The DirectoryGuys Canada: Honesty, excellent customer care, tailoring to your needs, EASY TO GET A HUMAN TO SPEAK TO!! If you have been dealing with a terrible web hosting service like Bluehost (wh... See more
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Contact info
2800 Skymark Avenue, L4W 5A6, Mississauga, Canada
- 6474979332
- customerservice@thedirectoryguys.ca
- thedirectoryguys.ca
Hasn’t replied to negative reviews
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Buy beware and avoid at all costs
We worked with The Directory Guys for about a year for SEO services, and unfortunately the experience did not meet expectations. We are running a multimillion dollar Company and the services provided our aggressively low value.
Most of the work consisted of low-quality Google Business Profile posts using images taken from our own social media, often not formatted properly. The monthly reports provided little meaningful insight beyond what we were already tracking ourselves through paid advertising.
We were also concerned with the backlink strategy being used, which appeared to rely on low-quality sources, including slideshow-style videos with little to no engagement or value.
During our time working together, our Google Business Profile was suspended for several weeks, which had a significant impact on our business and raised concerns about how the account was being managed.
I also find it odd that they do not have a google business page, and solely rely on trust pilot for user reviews. This should have been a red flag for me in the beginning, unfortunately I chose to ignore my gut instinct.
Overall, we did not see measurable improvements in rankings, traffic, or lead generation, and the service did not deliver a return on investment. Based on our experience, I would recommend that other business owners carefully evaluate what is actually being delivered and ensure there is clear, measurable value before committing.
Buy beware and avoid at all costs.
Such an amazing service
Such an amazing service! Since they started helping me, I’ve noticed that my Google account is perfectly set up. My visibility to clients has increased, and I always receive detailed performance reports by email, followed by a call to explain the current situation and discuss possible improvements. Anisah is absolutely phenomenal—super patient with my busy schedule, extremely professional, and very friendly.
Anissa was really great in helping me…
Anissa was really great in helping me traverse through my local SEO search, gave me a lot of options, was very honest and a great account manager
Casey is such a knowledgeable person to…
Casey is such a knowledgeable person to talk to regarding building, growing and maintaining your online business. She’s been someone I’ve consulted a lot on the future growth of it and still do to this day. Highly recommend her and the company - you won’t be disappointed.

Reply from Thedirectoryguys
Worth it
Really helps for my new photography business. Always can see my business in top of the page. Appreciate my account manager Casey’s.

Reply from Thedirectoryguys
Worth it!
Worth every business owner to work with them! Casey, my account manager promotes my massage business so well, now most of my customers come from Google. Highly Recommended!

Reply from Thedirectoryguys
Baylee was a pleasure to talk to and…
Baylee was a pleasure to talk to and work with. Broke down the things I couldn't quite grasp, and sped through the topics I was more familiar with.

Reply from Thedirectoryguys
Casey was always there to help us out
Casey was always there to help us out. easy to reach and very supportive. she made the whole process stress free!

Reply from Thedirectoryguys
My experience with Casey was amazing
My experience with Casey was amazing! She helped me grow my business. Would definitely recommend if you want to take your business to the next level!

Reply from Thedirectoryguys
amazing SEO service
I signed up my tattoo business with The Directory Guys and have seen significant improvements in visibility. The process was easy, the results were real, and Casey, my account manager, has been amazing to work with.

Reply from Thedirectoryguys
Excellent Customer Service
I’ve been working with Baylee for a few months now, and my experience so far with this company has been amazing. I’m seeing an improvement on my Google listings ratings, and Baylee has been an absolute pleasure to work with. I would recommend TDG to anyone who is seeking more traffic to their sites or business.

Reply from Thedirectoryguys
I own a catering company and began…
I own a catering company and began during covid when I lost my job , Casey has been my account manager for years now and he's been very supportive, also helped me financially when I needed the extra help

Reply from Thedirectoryguys
I have a dj and av services company and…
I have a dj and av services company and I have been a client with TDG for a couple years now ranking top 3 in all of my city. They also call me every month for promotions and images .

Reply from Thedirectoryguys
5 star!
Baylee and his team have been incredible to work with since I started my new business. They handle my advertising and built and manage my website, and I honestly couldn’t be happier with the result. The website turned out exactly how I envisioned it. They took the time to collaborate with me and truly brought my ideas to life. Their support, professionalism, and attention to detail have been outstanding.
Thank you so much to Baylee!! :)
Highly recommend!

Reply from Thedirectoryguys
Verbally abusive customer service agent…
Verbally abusive customer service agent “Anisha” I even emailed them back to inform them of her poor service and was never given a response back. I was with this company for approximately a year, I was told I could cancel via email or text. They forced me to get on a phone call not convenient to my scheduling or I would be unable to cancel. They took this opportunity to become aggressive and rude to pressure me into continuing their service.
Run away save yourself
Terrible experience. After 1 month of signing on with them my google was suspended indefinitely, I lost all my reviews and 8 years of trust I had with google. After months I was able to get my reviews back onto a new profile, while apparently they tried and failed consistently. Their refund policy is a sham. The worst decision I’ve ever made in business was hiring this company. I have to stop my self from all the bad things I could say.
Terrible company
Terrible company. Complete scam. They charge for services they don’t do and then defend saying they are done. When asked about there refund policy they deny stating it’s not valid. Strongly recommend staying away from this terrible company. Completely unprofessional. Received over 140 calls from them in then last 2 months because I wished to cancel via email they wouldn’t until I answered my phone. What company or person thinks that’s ok to call someone that much.
Excellent
The DirectoryGuys Canada:
Honesty, excellent customer care, tailoring to your needs, EASY TO GET A HUMAN TO SPEAK TO!!
If you have been dealing with a terrible web hosting service like Bluehost (who bought out Hostmonster, thereby coming in to destroy your business) & you instead find The Directory Guys Canada you will find yourself in heaven.
Melissa is amazing.
Truly thankful to Directotyguys
Truly thankful to Directotyguys. Since we joined them, we got great business! Highly recommend 👌
Geat advice on how best to be an online…
Geat advice on how best to be an online presence. My adviser is awesome and gives timely updated information
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