The Dog Doctors Reviews 

294
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

My dog is a rescue and has always had a bit of a sensitive stomach, so getting her into a regular routine (in the poo sense!) hasn’t always been easy. Since giving her one of The Dog Doctors Pr... See more

Company replied

Rated 4 out of 5 stars

I would have given 5 stars but the product I usually buy- pet urine spray has been out of stock for weeks now. I have had to shop elsewhere and buy an alternative as it’s been out of stock for so long... See more

Company replied

Rated 5 out of 5 stars

Very easy to use … clipped a small clump Of my dog’s hair and posted on Friday .. got email results yesterday !!! SOOO impressed and have a smallish list of red foods to avoid and a similar list of m... See more

Company replied

Rated 5 out of 5 stars

My springer spaniel pup, Edith, decided eating my flat coated retriever, Hattie’s, poop was a grand new daily game … an amuse bouche with a difference Monitoring her and introducing Dog Doctor... See more

Company replied

Company details

  1. Pet Supply Store

Written by the company

Ensuring Your Dog's Wellbeing. Natural Products, Treatments & Supplements.


Contact info

4.1

Great

TrustScore 4 out of 5

294 reviews

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4.1

All reviews

(294)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

First time purchase from this company…

First time purchase from this company and was not disappointed.Very good delivery service and kept informed by email about my order.I purchased the scoot solution as my dog is a regular visitor to the vets for having her anal glands expressed.She has not been on them very long so can not say yet if they are working or not but time will tell.Will definitely order from this company again.

February 17, 2024
Unprompted review
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your feedback. We look forward to the results for your dog :) Thanks again

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Rated 5 out of 5 stars

This is a really terrific site with…

This is a really terrific site with organic products that actually work on your dog's ailments. I regularly stock up on the products for removing plaque on the teeth; eating disgusting things when out walking; itchy skin and the Flea spray that smells wonderful and seems to keep fleas away. I would love it if they brought out a product to cure runny tummies and vomiting. This is a "Must have" site for all pet owners.

February 9, 2024
Unprompted review
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Reply from The Dog Doctors

Hi there, thank you so much for leaving your review. We love hearing from our wonderful customers. We are so pleased to hear of your experience with The Dog Doctors. To help with upset stomachs we have a product called Tummy Settler that will help you. If you have any questions about our products please contact enquiries@thedogdoctors.co.uk and we will be more than happy to help guide you to which product is most suitable for your dog. Thanks again

Rated 4 out of 5 stars

"Poo" eating deterrent .

I purchased your "poo eating deterrent"for dogs .
I cannot say that it has 100% prevented my two
Yorkshire terriers from eating their own crap .But I
do find uneaten stools so I reckon at least to some degree your chews must work.
Bye the way they absolutely love the chews.

February 5, 2024
Unprompted review
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Reply from The Dog Doctors

Hi there
Thanks for taking the time to leave your review. We love hearing from customers. As you have seen as improvement we would recommend continuing to using the chews. The chews work buy replacing the nutrients the dogs feel they are lacking. When their nutrition improves it helps stop the habit as they no longer look to eating stools.
Thanks again

Rated 4 out of 5 stars

Bought scoot solution for my cockers

Bought scoot solution for my cockers. Seen some improvement in the few days of using the product but too early to tell if fully successful.
Good brand at good price, speedy and efficient service, easy to use site. Thank you

January 11, 2024
Unprompted review
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Reply from The Dog Doctors

Hi Claire, thank you for taking the time to leave your review. We love hearing from our customers. Seeing improvements in a few days is amazing news. Thanks again

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Rated 5 out of 5 stars
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your review on our service. If you have any questions on our product please contact enquiries@thedogdoctors.co.uk. Thanks again

Rated 5 out of 5 stars

Service very good

Service very good, hoping the product works out as good.

December 22, 2023
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Reply from The Dog Doctors

Hi, thank you for taking the time to leave your feedback on our service. If you have any questions on our product please contact enquiries@thedogdoctors.co.uk. Thanks again

Rated 5 out of 5 stars

Scoot for dog

The product was in perfect order was in perfect condition my dog loves them, just got to wait for a few weeks for them to take effect. The wrapping box on one end was completely destroyed and was delivered in a Post Office clear envelope with a damaged wrapping note by a man in a car not in uniform and a full hour before the earliest delivery time slot.

December 21, 2023
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your review. We appreciate hearing feedback from our customers. We are sorry your packaging was damaged in transit. Let us know if you need any further advice or assistance with any of our products and we would be happy to help. enquiries@thedogdoctors.co.uk. Thanks again

Rated 5 out of 5 stars

Flea Spray

Saw a few tiny black fleas on my cocker spaniel who rolls in anything & everything, both my girls have flea collars on, so panicked & searched for a spray. Their Spray arrived literally 24 hours after ordering! By then both girls were bathed & dried (I have another breed too), bedding washed etc, so the girls were sprayed, (wiped faces with it on a cloth as suggested) & all bedding sprayed. Not seen anything on either girl, & have them upside down looking everyday!!
So very pleased as I will never use a chemical so called cure ever again.

December 22, 2023
Unprompted review
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Reply from The Dog Doctors

Thank you so much for taking time to leave your feedback. We are so pleased to hear of your experience with our Herbal Flea Spray, 100% safe and chemical free :) Thanks again and Happy New Year!

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Rated 5 out of 5 stars

Dog anti chewing spray

Fast response to my order which was the second. I did have a query with the first one and the response was almost immediate which, these days is refreshingly personal - and I value that.

Sharon. Buckinghamshire.

December 1, 2023
Unprompted review
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Reply from The Dog Doctors

Hi there, thanks so much for taking the time to leave your review. We love hearing from our customers. Thank you again & Happy New Year

Rated 5 out of 5 stars

Dogs

Help my dogs and they like them

November 24, 2023
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Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your feedback . We really appreciate it. Thank you

Rated 1 out of 5 stars
The Dog Doctors logo

Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your feedback. The Urine Stopper should be used continuously over a period of time to ensure the enzymes are broken down properly to help stop the repeat marking. We have sent you an email to assist so please look out for that. We also offer a money back guarantee if the product does not give the desired results. Thanks again

Rated 5 out of 5 stars

Dog still marking.

Dog still marking.
Company got in contact and were really supportive. Thank you.

November 20, 2023
The Dog Doctors logo

Reply from The Dog Doctors

Hi there, thank you for taking the time to leave your feedback. The Urine Stopper should be used continuously over a period of time to ensure the enzymes are broken down properly to help stop the repeat marking. We have sent you an email to assist so please look out for that. Thanks again

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Rated 5 out of 5 stars

Cannot recommend enough

Cannot recommend enough! We use these products on our Asha and we just love the natural smells of the products. They leave Asha looking super fresh and clean and they are a lovely company to deal with ❤️

November 9, 2023
Unprompted review
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Reply from The Dog Doctors

Thank you so much for your review :) We really appreciate feedback from our lovely customers. We are so pleased to hear Asha loves the products!

Rated 5 out of 5 stars

Peace of mind

Peace of mind, knowing Paisley is enjoying her treats and that they are doing her some good, thank you.

October 25, 2023
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Reply from The Dog Doctors

Hi there, thanks for taking the time to leave your review :) We really love hearing from our customers and the dogs we are helping. Thanks again

Rated 4 out of 5 stars

It didn't cure the dog but it helped

It would have been a tall order for our dog not have been frightened on fireworks night by just using a spray but I believe this product did help take a little bit of the edge off our dogs anxiety but she was still frightened of the loud bangs.

November 5, 2023
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Reply from The Dog Doctors

Hi there, thanks for leaving your review. We are so pleased to hear Natural Calm worked at helping calm your dog's anxiety with fireworks. Thanks again.

Rated 5 out of 5 stars

Recommend from one dog parent to another

I have used the paw balm and calming spray from here and they both are absolutely fab! All natural ingredients. The paw balm smells amazing, is safe for dogs to lick (which is a problem I found with other brands) and left my dogs paws soft and refreshed. The calming spray is amazing, I use it around fireworks night and my poodle who is usually on edge at any noise was completely relaxed! I sprayed it on the bed about 20 minutes before and it worked treat! Defo recommend

October 1, 2023
Unprompted review
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Reply from The Dog Doctors

Thank you for taking the time to leave your review :) We love hearing from our lovely customers and their experience with our products. Thanks again

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Rated 3 out of 5 stars

Still waiting for a reply to my email

Still waiting for a reply to my email, regarding the time it takes for us to notice a difference? At moment doesn't seem to be working??

September 26, 2023
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Reply from The Dog Doctors

Hi there, thanks for getting in touch. Your email will be replied to by our customer care team. The Dog Doctors we understand that each dog is on their individual health journey and just like with us humans, every remedy works differently for every pet. As our products are natural these special ingredients have different results depending on the situation of the dog. In some cases, it can take a little time for the powerful ingredients to build up in your pup’s system, especially if they're suffering pretty badly; it may take more than 3-4 weeks to start seeing results. In some cases longer. Thanks again

Rated 4 out of 5 stars

Urine stopper spray not working for me

Urine stopper spray not working for me but have a 60day moneyback so not really an issue. Service good.

October 4, 2023
Unprompted review
The Dog Doctors logo

Reply from The Dog Doctors

Hi there, thanks for taking the time to leave your review. We are sorry to hear Urine Stopper has not worked for your dog. The product needs to be used very strictly to get the desired results. Our products do work differently on each individual case of each dog. We have contacted you via email directly to arrange a product refund as we offer a satisfaction-guarantee. Thanks again

Rated 4 out of 5 stars

Am not sure how heavy diesel is so I…

Am not sure how heavy diesel is so I give 2a day to be safe

September 25, 2023
The Dog Doctors logo

Reply from The Dog Doctors

Hi there, thanks for leaving your feedback. You can get your dog weighed for free at post vets, then please refer to our product information regarding the dosage for your dog. Thanks again

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