The Dome Reviews 

61
•
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Beautiful setting, but disappointing afternoon tea. The scone was stale, the sandwich had wilted salad, and the pastries weren’t fresh. Simply not worth the price.

Rated 5 out of 5 stars

Such a beautiful restaurant for a Christmas treat. The Grill Room has the most spectacular Christmas decor. We love visiting Edinburgh at this time of year so booked as soon as Christmas booking opene... See more

Rated 5 out of 5 stars

We went for cocktails around lunch for my wife’s birthday. We drove up from Liverpool for a few days to celebrate. The cocktails were great and they make a mean Long Island iced tea. We were... See more

Rated 2 out of 5 stars

After visiting the dome some time ago I was exited to return, HOWEVER …THINGS HAVE CHANGED!!! Soup was bland, completely flavourless and thin. Bread was stale. Chicken was flavourless, a... See more

Company details


Contact info

3.3

Average

TrustScore 3.5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(61)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Beautiful setting

Beautiful setting, but disappointing afternoon tea. The scone was stale, the sandwich had wilted salad, and the pastries weren’t fresh. Simply not worth the price.

October 20, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

We went for cocktails around lunch for…

We went for cocktails around lunch for my wife’s birthday. We drove up from Liverpool for a few days to celebrate.

The cocktails were great and they make a mean Long Island iced tea.

We were booked in later that night and a lovely young girl called Isabella looked after us. She was very attentive and we spoke to her about Australia which is where she’s from.

She looked after us all night and even bought out a little cake and candle for my wife’s birthday.

First experience of the Dome was amazing and made all the better by Isabella looking after us.

September 20, 2026
Unprompted review
Rated 5 out of 5 stars

Second visit to the Dome

Second visit to the Dome. Lunch this time. What can I say. As good as the first time, perhaps even a little better. The service is excellent. The supervisors are on top of their job. The taste of the food is quite remarkable and presented beautifully. Excellent value for money. We look forward to our third visit.

August 14, 2026
Unprompted review
Rated 1 out of 5 stars

Lovely place, disapointing food

We were up for the Fringe and took our hosts to the Dome for dinner before a show. The building is amazing and well worth a visit. Staff smartly dressed, linen table cloths etc so we were expecting great things. Two of us had the burger. The burgers were dry and tough and very salty (I had a much better one from a street food stall the previous night for half the price). The other two had the steak pie which tasted good, lots of meat in it but it wasn't a pie. It was a bowl of stew with a puff pastry lid plopped on top just before serving. That is not a pie! Afternoon tea might have been a better bet (I haven't tried so can't be sure), but dinner was a real let down. My hosts (who live in central Edinburgh) certainly won't be going back. Shame.

August 10, 2026
Unprompted review
Rated 4 out of 5 stars

Top Notch Waitress

Booked for our evening meal on a busy Friday night. Been before so expecting great things. Stunning building to see. We enjoyed our meal and had no grumbles. Highlight was Karen our waitress for the night. She was very attentive and helped with our menu choices. We chatted all evening and she made us feel very valued. Highlight for me, I wanted a Cortado coffee. Not on the menu but she asked her colleague who made one especially for me. Lovey lady in every way!

July 23, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Worth The Wait

Such a beautiful restaurant for a Christmas treat. The Grill Room has the most spectacular Christmas decor. We love visiting Edinburgh at this time of year so booked as soon as Christmas booking opened having eaten last year in the Club Room. Service was great with friendly staff who don't rush you. Food presentation was good and food itself hot and tasty. Definitely recommend a visit if in Edinburgh.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Katy and Daniel Wilson

Came for wife’s 40th birthday well worth the visit and cue to get in all staff amazing but a special thanks to Cecile, rowan and Megan couldn’t of helped us more if they tried very pleasant and professional definitely a very valuable asset for the dome my wife has had the birthday of a lifetime thank you soo much

December 2, 2025
Unprompted review
Rated 2 out of 5 stars

Pretentious venue thriving on its name

My husband and I were eager to show my daughter and Mum this venue. What a let-down! We had teas/coffees in the club room. All of the booth seating has seen much better days, is no longer comfortable and there are big rips in the sides of the material upholstery making it look very shabby. As we weren't staying for any food, the waiter proceeded to remove everything including the napkins. We had to ask for the paper napkins back. When I asked could we have a look at the main dining room to show my 8 year old daughter the decorations we were told we could only step in and don't go past a certain line. Talk about made to feel like second rate citizens. So you have the same fancy decorations as you did 8 years ago - that doesn't excuse leaving the main venue to go to wrack and ruin. We were looking forward to showing this place off to our family after 8 years. What a disappointment. We won't be back in a hurry.

October 28, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Terrible

Terrible. So disappointed. Unpleasant staff, tasteless food, zero ambience. Worst experience ever had in Edinburgh.

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t bother, awful staff and food

Worst restaurant I’ve ever been to.
Looks nice in photos. Weird extremely rude and standoffish staff, awful food I couldn’t eat at all.
We wished we hadn’t gone honestly. Had a meal elsewhere to make up for it.
Don’t waste your time or money here

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

5* tea room

Beautiful experience at the Georgian tea rooms. Lovely selection, atmosphere and attentive staff.

February 8, 2025
Unprompted review
Rated 3 out of 5 stars

Disappointing Afternoon Tea at The Dome

Went for afternoon tea today. What a disappointment - just not up to previous standard. The service and surrounds were ok, however really let down by the food (other than the sausage rolls) - and the coffee (even the 'strong' replacement) was like dishwater. Not worth the money - my advice is just don't bother.

February 7, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Anniversary drinks.

Turned up for a couple of cocktails for our anniversary, Murray who served us was exceptional at helping us pick something and gave us good recommendations. Pricey but worth it.

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

the most magical Christmas afternoon

absolutely amazing afternoon at the dome today for the Christmas afternoon tipsy tea and kids afternoon tea. For starters the building is decorated absolutely beautifully and the full time I was there it felt so Christmassy.the staff were amazing and so kind and welcoming from the door men who welcomed us to our amazing servers treating us like royalty. I will for sure be making this an annual Christmas tradition for our fanily. thank you to the dome and your wonderful staff for making our day so magical for our family.

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

Overwhelming disappointment.

Sullen, disinterested waiters, no pleasantries or social interaction with my friend and I.We are two very mature ladies who love coming to the Dome, especially at Christmas.We were abandoned at our table, one of us had to recall the waiter to remove the next door table’s ice bucket so that we could be seated, the waiters were not aware nor interested..
When the waitress came to take our order we were addressed as ‘Hey Guys’certainly not respectful nor were we in the USA.
Starter of Chicken Parfait…the toast was burned , couldn’t get the knife to cut through and it shot off the plate….twice. It was returned and replaced by bread which hadn’t been toasted.
Our main course was venison. After two mouthfuls , which we could neither cut nor chew,on a bed of salty and burned cabbage, that, too was returned to the kitchen after we had been told by a surly, rude and challenging waiter that’we should expect to chew venison’.Never in my life…..
That was substituted by the Turkey Roulade which was more roast potatoes and salty sausages and just OK. Not ‘High End’ or special by any means ,such an overwhelming disappointment. We did not order a sweet for fear of yet another let down.
They did deduct the cost of our glasses of wine and coffees from the bill without our asking.
Sadly, we believe that the once fantastic Dome has lost its way, has relied on a previous excellent reputation, and let us down badly. We were treated with utter disdain. They have lost sight of what is important, their customers Their prevailing attitude appears to be’ get ‘em in, bottoms on seats and get ‘em out’
Having relied on their reputation,we now believe it is now tarnished.
This was to be a special Christmas treat, it failed miserably. We will never return.

December 10, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Quality all the way

Was our 7th wedding anniversary and went for drinks after a few other establishments. Have to say for service atmosphere and comfort just doesn’t get any better.

October 13, 2024
Unprompted review
Rated 1 out of 5 stars

Last night we went to The Dome to…

Last night we went to The Dome to celebrate our daughter’s art exhibition. We were exited as we’d never been there before. As we sat down we were loving the interior. However, when the waiter came to take our order for drinks, he asked our daughter who is 27 for her ID. She showed him photos of her passport and car licence on her phone. This he said was not acceptable, even after speaking to their manager he too said that she had to have a hard copy. Sadly we felt their attitude was rude and really unfriendly and tbh, I can’t see how they would have got into trouble as she had proof on her phone and who wants to go around town carrying their passport, as it may get lost. What was a happy event turned sour, we will never go there again!

August 22, 2024
Unprompted review
Rated 2 out of 5 stars

Beautiful place and staff are lovely…

Beautiful place and staff are lovely but the food was not up to search. Went for brunch and 5 of us had poached eggs and all 5 of them were overcooked and could have bounced them off a wall. I had a Super Bowl and it was warm (not hot) and was very watery (think a lot of the poached egg water was put in with the overcooked eggs. Would not expect this food in such a lovely place. Very disappointed. ☹️

June 2, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look