The D'Souza Clinic Reviews 

69
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've now had two hair transplants with Mr D'Souza, and both experiences were excellent. He's meticulous and a master of his craft, and he took the time to explain each stage so I felt at ease th... See more

Rated 5 out of 5 stars

Superb experience from start to finish. Dr D'Souza and his excellent team of doctors and nurses ensured the lengthy procedure went without hitch. The day itself is pretty arduous - starting a... See more

Rated 5 out of 5 stars

After extensive research and having spoken to 4 of the most well-regarded clinics in London, I chose the D'Souza clinic and have not been disappointed. From the first consultation to the procedure it... See more

Rated 5 out of 5 stars

I underwent a hair transplant with The D'Souza Clinic last week and I have to say my experience was first class. Chris, Emily and his team are kind, attentive and super professional. What sepa... See more

Company details

  1. Hair Transplantation Clinic
  2. Medical Center
  3. Medical Clinic
  4. Plastic Surgery Clinic

Written by the company

Mr Christopher D’Souza is an award-winning hair transplant surgeon, with extensive experience in Follicular Unit Excision (FUE) and Strip Follicular Unit Transplantation (Strip FUT). Mr D’Souza graduated from Barts and the London School of Medicine & Dentistry in 2006. He embarked upon a surgical career, training in a wide range of surgical disciplines such as plastic surgery, trauma & orthopaedics and maxillofacial surgery, before completing his membership exams to the Royal College of Surgeons in 2010. He then moved to South Africa to further his clinical skills, gaining valuable experience in burns and trauma surgery. Returning to the UK in late 2011 he completed a masters degree in Surgical Science at Imperial College London, before returning to the NHS as a clinical fellow in the plastic surgery unit at Chelsea & Westminster Hospital. He went on to train in both modern surgical techniques of hair transplant surgery, Follicular Unit Excision (FUE) and linear strip excision (FUT), and since 2014 has practised exclusively in this speciality. To date he has performed thousands of hair transplant surgeries, achieving consistently good results and excellent feedback from his patients. Mr D’Souza has been part of the executive committee of the British Association of Hair Restoration Surgery since 2017 and was voted in as President in 2021. He also sits on the executive committee of the American Board of Hair Restoration Surgery (ABHRS) where he currently serves as Treasurer and Chair of the Oral Examination Committee. He is fully registered with the General Medical Council (GMC) with a licence to practise. GMC: 6147588


Contact info

4.9

Excellent

TrustScore 5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(69)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impeccable.

I write this on day seven after my procedure and I continue to be thoroughly impressed by Dr D’Souza and his team’s work.

I immediately trusted Dr D’Souza at the first consultation, which was a very helpful face-to-face meeting. I was asked important questions about my feelings and expectations for my hair, in addition to the more typical medical questions. I was particularly struck by Dr D’Souza’s comparatively conservative approach to my hair restoration. Whereas others had advised extensive FUE procedures, Dr D’Souza explained the merits of a less interventionist approach when combined with hair loss drugs in my case. He was also more than happy to share photos of other clients’ experiences with him.

As for the day of the procedure, the team were exceedingly considerate and approachable. I felt very at ease and even enjoyed the experience.

Although early days, I am very happy with the outcome so far - my new hairline looks natural and strong. And the care I have received to date has been second to none.

October 7, 2020
Unprompted review
The D'Souza Clinic logo

Reply from The D'Souza Clinic

Dear Kieran, Thank you for taking the time to write such a detailed review of your experience. I am pleased that you found everything to be straightforward. Look forward to seeing you at your review appointments.

Advertisement
Rated 5 out of 5 stars

Look no further.

I have to be honest I've literally never written one of these before but on this occasion I'm happy to do so. First up, I'm on day 8 and very happy with where things are. Importantly, all my contact from first enquiry was with Chris, unlike a couple of other places where I only spoke to a sales-person (I had to request a chat with the actual surgeon). Just as importantly, Chris is affiliated with the US Association of FUE surgeons (I forget the exact organisation but you can look it up) and as we all know, Americans don't hand out invites to just anyone, so that immediately reassured me. He's also in the European one, so more reassurance. Fifthly, he's been doing this a good number of years and this is all he does - it's not one of the strings to his bow, it's the bow. Further to that, he's just a nice guy - not grounds alone for using him but not irrelevant either. He is, however, extremely patient and thorough, asking YOU questions, offering great answers to my questions... you feel in good hands. The procedure itself was no fuss, efficient, great team (Thank you all four of you), not too drawn out and about as stress-free as possible. You're really taken care of and he's there all the time, either doing elements himself or overseeing his team. My only quibble was the option of Whatsits as a snack, nothing serious but they've always given me the creeps. As I say, it's only day 8 - but I'm recommending him.

September 11, 2020
Unprompted review
Rated 5 out of 5 stars

Dr D’Souza clinic

I can confidently say that having done my research for hair transplants in London, I would recommend dr D’Souza’s clinic over any other place You May come across including on Harley street. In my view there is no comparison at all with his level of professionalism, the team of technicians, his assistant, the quality of the clinic and the whole experience overall. All I would say is that pls go and visit him once and you won’t need to go any further. I have recommended him to everyone who has asked me about my procedure. He will do the consultation himself as opposed to using a marketing consultant, make you understand the process, do the whole procedure himself in his clinic in Harley street (not just have a consultation there like many others) and make you extremely comfortable with what is potentially a life changing event. He is extremely approachable, very swift to respond to any queries both before and after the procedure and very pleasant to deal with. If that is not enough, he is also the most qualified surgeon in London with all the relevant qualifications in the specific field of hair transplants. Pls do not look any further.

September 11, 2020
Unprompted review
The D'Souza Clinic logo

Reply from The D'Souza Clinic

Dear Anuj, Thank you writing such a detailed review. I am sure it will be very useful to others who are considering who to choose to perform their hair transplant surgery. Look forward to seeing you at your review appointments.

Rated 5 out of 5 stars

Very happy with the outcome and fingers…

Very happy with the outcome and fingers crossed for final result in 18 months.

A most positive experience and the team involved where very welcoming and clearly confident in the procedure.

A vast contrast to a previous experience which I abandoned and left in haste!!

August 20, 2020
Unprompted review
The D'Souza Clinic logo

Reply from The D'Souza Clinic

Dear Gareth, Thank you for your review. I am pleased you found the experience to be a positive one.

Rated 5 out of 5 stars

Excellent and Professional

Excellent and Professional. The day went very smoothly and the results are exactly in line with what was communicated and expected. During the day the team were attentive and helpful whenever called upon.

July 27, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

It is just 8 days since the op but so…

It is just 8 days since the op but so far the experience has been totally satisfactory. I had previously undergone a fue hair transplant in another clinic and my recent experience at the D'Souza clinic has been much more pleasant. The staff are very friendly and professional and Dr D'Souza was very attentive and kind to all my requests. The aftercare is extremely well designed by the clinic from the start, and I received very competent and caring advice from Dr D'Souza, who even texted me a few days after the op to hear how I was doing. Obviously the result will only be visible in a few months from now but so far I strongly recommend this clinic.

July 17, 2020
Unprompted review
The D'Souza Clinic logo

Reply from The D'Souza Clinic

Dear Francesco, Thank you for the review and recommendation. I am very pleased to hear you felt well looked after. I will pass your comments on to the team. Look forward to seeing you at your 6 month appointment.

Rated 5 out of 5 stars

The The D'Souza clinic - highly recommended! Excellent all round experience

I visited the D'Souza clinic last December having previously spoken to consultants at 5 other clinics, none of whom I felt comfortable with, mainly because I felt that they were too pushy and was not convinced that they took the time to get to know me. In contrast, I was immediately made to feel at ease by Mr D'Souza who took the time to go through the various options with me and was entirely transparent about the cost of each and what I could expect in terms of results. Mr D’Souza was not in any way pushy which immediately gave me confidence that he was genuine and not trying to sell me a treatment that may not have been what I really wanted. I ultimately decided not to go ahead with the full transparent but instead to try one of the "off the shelf" treatments, namely Minoxidil that Mr D' Souza had recommended. I have been very pleased with the results so far which have been better than expected. I am keeping the option of undergoing a transplant under review. As the experience made me feel entirely at ease, there is only one place where I would go for further advice or surgical treatment - the D'Souza clinic. An honest, transparent and comfortable experience all round.

May 23, 2020
Unprompted review
The D'Souza Clinic logo

Reply from The D'Souza Clinic

Dear Lee, Thank you for taking the time to write such a detailed review. It will no doubt be very useful for prospective patients who are thinking about treating their hair loss. I am pleased you found the consultation useful and have had a good response to the medication recommended.

Rated 5 out of 5 stars

The experience from start to finish…

The experience from start to finish couldn't be better and I couldn't recommend Mr D'Souza more. The hair transplant market is an increasingly crowded one, making it hard to know who to go for, and a huge variation in price, with often the perception that the most expensive surgeons necessarily provide some 'edge' in terms of results. Mr D'Souza has a huge amount of experience with both FUE/FUT and was a former NHS surgeon, and yet the price was very reasonable (and less than some pay for laser eye surgery!). We opted for FUE over FUT in my case based on his analysis of various factors.
The operation itself, despite being 9 hours (!), was absolutely fine, and I was provided excellent aftercare for the week that followed it. Both he and the 4 medical technicians on the day were all extremely professional.

In the week after when I have restarted work, many colleagues have noted their astonishment that there is no sign of the 'aftereffects' of having surgery (other than of course, having hair!).

Many thanks to Mr D'Souza and his team.

February 27, 2020
Unprompted review
The D'Souza Clinic logo

Reply from The D'Souza Clinic

Dear Jamie, Thank you for such a lovely review. I am very glad you found the day comfortable and you were able to get back to work without any issues. Look forward to seeing you at your next review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look