The Electric Blind Company Reviews 

365
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their superb finish and how they effectively transform rooms. Many are delighted with the end results, finding the blinds to be exactly what they wanted and easy to use. The service is frequently described as excellent, with consumers highlighting a smooth, professional, and efficient process from start to finish. Reviewers commend the staff for their professionalism, helpfulness, and friendly demeanor during all interactions, from measuring to fitting. This consistent positive experience leads many to highly recommend the company and its products.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing happiness and satisfaction with... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, professional,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Quality

Customers had positive experiences with quality, expressing delight with their blinds, which they found to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was a pleasure doing business with the Electric Blind Company again. We had some remedial work done in our flat, which involved taking down our blinds, replacing some damaged parts, and reinstallin... See more

Company replied

Rated 5 out of 5 stars

Without doubt a 5 star company delivering on every level. Communication clear and efficient, timings fast, measuring and fitting exceptional and aftercare amazing. During our house renovation we hav... See more

Company replied

Rated 5 out of 5 stars

We cannot recommend The Electric Blind Company highly enough. The service they provide is always so prompt and courteous. This is the third time we have used this Company and wouldn't go anywhere els... See more

Company replied

Rated 5 out of 5 stars

Found The Electric Blind Company through an online search as was looking for hidden electric blinds for a building project. For layout purposes selected the fascia concealed blinds for sliding doors,... See more

Company replied


Company details

  1. Window Treatment Store

Written by the company

Electric Blinds fitted in Hampshire, Surrey, West Sussex and parts of London by Southampton based Electric Blind experts The Electric Blind Company.


Contact info

5.0

Excellent

TrustScore 5 out of 5

365 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(365)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very highly recommend!

Would highly recommend the electric blind company! Incredibly fast, responsive and a high quality product. Not that much more expensive than buying install-your-self options, but far superior in terms of quality and service. Amazed that the time from measurement to installation was 3 weeks! And the blinds have been fantastic at keeping the house cool.

June 17, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

My experience with the Electric Blind…

My experience with the Electric Blind Company could not have been better, from my initial enquiry to the installation of the blind. All staff were friendly, helpful and efficient and the quality of the blind is excellent. I would highly recommend this company and will certainly use them again in the future.

July 13, 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you Natalie for your glowing review, it's lovely to hear how well our team has supported you, and great to see the quality of our blinds shine through. Thank you for your recommendation. All the best

Rated 5 out of 5 stars

Excellent product & Outstanding Service

We have had our electric blinds for 6 years now and they are still excellent condition, which is a real testament to their quality.

We recently needed them serviced, and Claire and the office team were fantastic. They responded quickly to our enquiry and books in without any hassle. Jack carried out the service and was excellent throughout. He thoroughly checked every blind to make sure they were operating perfectly and was able to fix everything on the spot.

To top it off, Claire followed up the next day to make sure everything had gone well and we were happy with the service.

We wouldn’t hesitate to recommend them.

July 9, 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Michael, What a wonderful review! Thank you so much, it is so lovely to this about your blinds and our recent service visit. We always strive to provide the best service to our customers, from our office staff, project team and installers. I have shared your feedback to the team. Thank you again

Rated 5 out of 5 stars

Without doubt a 5 star company…

Without doubt a 5 star company delivering on every level. Communication clear and efficient, timings fast, measuring and fitting exceptional and aftercare amazing. During our house renovation we have used a lot of companies and The Electric Blinds Company stands out by far in terms of service, support and delivery. Highly recommend and so grateful to now have blinds. Thank you

July 10, 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you Lindsay for such a wonderful review. We do pride ourselves on our excellent communication support and service. It's great to hear you would recommend our binds too, this means a great deal to us. I have shared your lovely feedback with the team. All the best,

Rated 5 out of 5 stars

Great product and really great service…

Great product and really great service from both Gemma and Jack who were pleasant to deal with throughout. Would highly recommend

July 1, 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Chris, thank you for your great review and your recommendation. I have shared your feedback with the team, they will be so pleased to hear how happy you were. All the best,

Advertisement
Rated 5 out of 5 stars

Great service

Really happy with the blinds we have had installed. They work really well and look great. The people we dealt with were really friendly and they were flexible around installation dates when our other works over run. Would thoroughly recommend.

April 29, 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you Hugh for your lovely review, we are so pleased to hear how great the blinds look. Our team always endeavour to ensure we deliver what our client wants in the timescales required. It's great to hear you would recommend us too. All the best

Rated 5 out of 5 stars

Excellent product and service

Our neighbours recommended The Electric Blind Company to us and we are very pleased they did. Our windows have an unusual layout and the team were creative with fitting the blinds, which look superb. The service/communication throughout the process from the team was excellent. Would definitely recommend

May 11, 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you Damien for such a great review, we are so happy to hear how pleased you are with your blinds. We always endeavour to go over and above with all our clients and it's great when we get recommended to others.

Rated 5 out of 5 stars

We love the remote! We love this company!

I have three high windows in a central London flat which were a faff and a fiddle with the original roller blinds. I made a good decision and contacted The Electric Blind Company. Jack worked his magic and they became a source of joy every day when I click the remote. Simple pleasures. Do yourself a favour and experience the professionalism of this amazing company.

April 20, 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

thank you for your wonderful feedback Jackie, we are so pleased to hear how happy you are with your blinds and our team, especially the remote control :) Simple pleasures are the best!

Rated 5 out of 5 stars

Blinds

From enquiry to completion the team have been customer focussed and efficient.
We were very satisfied with our blinds installed three years ago and have had more installed in the last few weeks.
Gemma and Jack could not have been more helpful.

April 22, 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your wonderful feedback David, we pride ourselves on our team and the quality of our blinds. It was a pleasure working with you again.

Advertisement
Rated 5 out of 5 stars

Fantastic Product fitted Expertly

Found The Electric Blind Company through an online search as was looking for hidden electric blinds for a building project. For layout purposes selected the fascia concealed blinds for sliding doors, a floor to ceiling window and a large normal window. They were great to deal with and I'm delighted with the results. Jack did a brilliant job with the fitting. The finish is of superb quality and looks integral to the window and door casings.

March 18, 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your wonderful feedback Neil, we are so pleased to hear how delighted you are with the results, we pride ourselves on our team, products and fitting and it's great to hear this in your review. It was a pleasure working with you.

Rated 5 out of 5 stars

Great product, amazing people!

Gemma and her team have been wonderful. We have incredibly lovely blinds and very pleased with the end results.
Our project took longer than anticipated and they were very patient with us.
Could not recommend enough!

February 18, 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

It was a pleasure working with you Nadia, thank you for your lovely review. It's great to hear you are so pleased with the end result and would recommend us, this means a great deal to us. We pride ourselves on our customer service and installation teams. Wishing you all the best.

Rated 5 out of 5 stars

Excellent service and high quality work

It was a pleasure doing business with the Electric Blind Company again. We had some remedial work done in our flat, which involved taking down our blinds, replacing some damaged parts, and reinstalling. Communication with the team was always prompt and helpful, whether by email or on the phone with Gemma or Claire. Site visits from Jack were very smooth as was his work. All round I highly recommend the Electric Blind Company if you want custom blinds for your home!

January 29, 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your wonderful review and recommendations Amin, it was a pleasure working with you again recently, we pride ourselves on our teamwork and customer satisfaction, so it is great to hear you've experienced this. All the best.

Rated 5 out of 5 stars

I love my new blinds

I love my new blinds. What a lovely company!
From initial contact, admin, communication, measuring/consultation through to the final installation I enjoyed a seamless, personable, professional and efficient experience.
It was so refreshing to deal with actual people and be able to totally trust their advice and the process. Jack, the fitter was utterly charming. His calm and friendly demeanour instilled confidence in his work. The double Blinds UV/Blackout for x2 courtyard windows were quickly installed and Jack took great care to clean up and remove all packaging. I only wish I had more windows!
Thank you very much.

February 13, 2026
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Terry, What an amazing review, thank you so much, it means the world to us to hear such great feedback. We pride ourselves on the great team we have and our installations. Wishing you a wonderful weekend.

Advertisement
Rated 5 out of 5 stars

Great experience

Great experience, very informative, quick turnaround, good quality product, would recommend.

December 18, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Many thanks Tom for your lovely feedback, we really do appreciate this and pride ourselves on our exceptional customer service and products. Thank you for your recommendation also.

Rated 5 out of 5 stars

Excellent service every time

From Gemma in the office team to Jack on the job nothing but professionalism and the best service. Cannot recommend them enough.

December 19, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your lovely feedback Celia. We are so thrilled to here how pleased you were with our service and professionalism, we strive to always provide the best experience to all our customers.

Rated 5 out of 5 stars

Brilliant experience from start to finish…

We've had a brilliant experience from start to finish with the Electric Blind Company. From first contacting them to installation the customer service has been excellent throughout from Gemma, Claire, Chris and Jack. We went for the LI-ION battery blinds with a fascia colour matched to our bifold doors. We're incredibly happy with the end product and wouldn't hesitate to recommend.

December 12, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Jo, thank you for your amazing feedback, we have a wonderful team that work very hard to ensure everything goes smoothly for our clients and they are over the moon with the end result, so it's great to hear how happy you are. I have shared your feedback with the team. Thank you again.

Rated 5 out of 5 stars

Great investment …

This product is a big investment for us. (Electric blinds for Crittall windows.). We found The EBC’s website and felt we would be in good hands after talking with them. They didn’t disappoint. Gemma and Jack with whom we dealt were great and everything went smoothly. The end product is really super and I wouldn’t hesitate to recommend to anyone who asks.

December 18, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Nicky, Thank you for taking the time to leave us such a wonderful review, we really do appreciate it. We have a great team and it is very good to hear that you felt safe in their hands, and are so happy with your blinds. All the best.

Advertisement
Rated 5 out of 5 stars

Outstanding performance all round.

Outstanding performance from all concerned, from the technical expertise, admin and communication, and installation and follow up. So happy with the product - window blinds and a roof blind. Would recommend the Electric Blind Company without reservation.

December 8, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Dear Mick and Bethan, What amazing feedback, we are thrilled to hear how happy you are with your window and roof blinds, and what a great team we have here, we pride ourselves on our 1st rate customer service and products. Thank you again.

Rated 5 out of 5 stars

Excellent

Excellent. Professional, fast, efficient, friendly service. I have used them three times now and will continue to do so. Can't recommend enough.

October 1, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you so much Justine for your wonderful feedback. It is always a pleasure working with you, we pride ourselves on our service and professionalism, so it's great to hear this. We look forward to the next time you need us. All the best.

Rated 5 out of 5 stars

Highly recommended

The service from start to finish was very efficient, warm and friendly. The installation was quick and the guy was really lovely. We opted for the Lutron Blinds over 7 doors. We’ve had them for about 6 months already and we are very happy with them. They are super quiet and work well on the remote. We haven’t yet set them up with the hub but looking forward to doing this soon. We would highly recommend The Electric Blind Company!

May 8, 2025
Unprompted review
The Electric Blind Company logo

Reply from The Electric Blind Company

Thank you for your wonderful review, we are always so happy to hear that our clients are really pleased with their blinds and would recommend us to others. Our commitment to our clients is paramount.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look