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The Epoch Times Reviews 

616
•
TrustScore 4.5 out of 5

4.3

Media Company
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Review summary

Created with AI, based on recent reviews

Looking at 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the product, noting its well-researched and insightful articles. Many appreciate the extensive and diverse coverage, including topics often ignored by other outlets, and find the content thought-provoking and accurate. Reviewers value the publication as a trusted and refreshing source for news, enjoying both digital and print editions for their comprehensive information. However, some customers also noted difficulties with the subscription process, specifically regarding challenges with canceling or managing unwanted email newsletters. A few other people also felt that the content had shifted from objective reporting, expressing concerns about perceived political bias.

What people talk about most

Website

People report positive experiences with the website, appreciating its clean layout and easy-to-read articles,... See more

Product

Customers had positive experiences with the product, enjoying its content, variety of articles, and... See more

Subscription

Clients share ambiguous opinions on subscription, with some reviewers expressing satisfaction with the... See more

Social media

Reviewers mention ambiguous feedback about social media, with some appreciating its role in disseminating... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the publication for its solid, true,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Epoch Times is Everything. They started with those awesome, extensive, fact Poster Charts which literally should be in any classroom. They didn’t have to do that. Then they proceeded with abundance of... See more

Rated 5 out of 5 stars

I like the quotes the Epoch Times compiles. It speaks with lot of my real life experiences. Other than that, the science news in mind and body pull over is amazing with dissection to get truth in caus... See more

Rated 5 out of 5 stars

Epoch Times is the best daily investigative news source that we have found. It is our "go to" source each morning and throughout the day. Easy to use and accurate information is presented in bot... See more

Rated 5 out of 5 stars

The Epoch Times vast array of well researched and enjoyable topics. As well they're done are in a responsible and ethical framework allowing for different views. Most media organisations have a low m... See more

Company details

  1. #27 of 47 best companies in Media Company
  2. #1 of 1 best companies in News Cooperation
  3. #1 of 3 best companies in News Service
  4. #2 of 2 best companies in Newspaper Distribution
  5. #1 of 1 best companies in Newspaper Publisher

Written by the company

The Epoch Times is America’s fastest-growing independent news media. Founded in 2000, our mission is to bring you a truthful view of the world free from the influence of any government, corporation, or political party. We aim to tell you what we see, not how to think; we strive to deliver you a factual picture of reality that lets you form your own opinions.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

616 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(616)

183 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 5 out of 5 stars

America's Freedom Journalism

I received my first free paper copy of the Epoch Times in my mailbox during the "pandemic." Reading that first copy gave me hope for the essence of America culture that could be rekindled by Truth in Journalism. I have been an Epoch Times subscriber ever since and depend on it as a trusted news source. Forever grateful for the Epoch Times.

December 9, 2025
Rated 5 out of 5 stars

MAHA movements effects on health

I find the most wonderful articles especial this one on the change in his health and the intermittent fasting. With low thyroid and age I eat between noon and 6 p.m. myself. I have read the online version of you newsletter for years. It has changed my life.

December 9, 2025
Rated 4 out of 5 stars

Just one more thing to make it perfect.

I love the newspaper It's got great content great writers but I would like to see a little financial section And it would be nice if you guys could become big enough to do local newspaper there's a newspaper in my town that's nearly out of business It prints a lot of other newspapers It would be nice if you print it out of there The Cleveland Plain Dealer is printed there also And they nonexistent readership.

December 8, 2025
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Rated 5 out of 5 stars

Excellence in journalism and news coverage

I'm a long time subscriber due to the outstanding journalism and extensive coverage of news events.
Articles are well researched and not regurgitated from legacy media feeds. Epoch Times is my go-to digital source for immediate news. I savor my print edition each week to read Opinion, Life and Tradition, Home at leisure on the weekend.

December 7, 2025
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Rated 2 out of 5 stars

No Folow up

You always have the headlines but never follow up on your stories.

December 7, 2025
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Reply from The Epoch Times

Dear Loy,

Thank you for taking the time to share your feedback.

We’re sorry to hear you’ve had this experience. Our team does aim to provide updates as stories develop, so we’d like to better understand which article or topic you’re referring to. If you can share a bit more detail, we’d be happy to look into it.

Thank you again for your input — it truly helps us improve.

The Epoch Times Customer Service Team

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