Theessencehaven Reviews 40

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Customer service doesn’t work, emails are coming back as undelivered. Shipment is still missing. Biggest scam I ever came across

Rated 5 out of 5 stars

Amazing Value & Impressive Scents I’m genuinely impressed with this 3x 50ml perfume set. For the price, the quality is outstanding and easily rivals much more expensive designer fragranc... See more

Rated 4 out of 5 stars

You can’t call their phone number because the line is always occupied. Seems weird that a “luxury” perfume store can’t even get a phone system with a queue. Customer service is terrible. Scents are... See more

Rated 5 out of 5 stars

Love the scents got my delivery of no 14 and no18 and 14 very impressed and packaged very well in a lovely presentation box will definitely be ordering more


Contact info

3.7

Average

TrustScore 3.5 out of 5

40 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers

Customer service doesn’t work, emails are coming back as undelivered. Shipment is still missing. Biggest scam I ever came across

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I really love the parfymes

I really love the parfymes! Nr 18 and 14 + 15. They smell very strong and last 8 hours +. I get so many compliment about how good i smell :D Thanks Essence heaven!

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Value & Impressive Scents

Amazing Value & Impressive Scents

I’m genuinely impressed with this 3x 50ml perfume set. For the price, the quality is outstanding and easily rivals much more expensive designer fragrances.
• No. 15 – Inspired by Aventus
Fresh, masculine, and powerful. It opens with a crisp fruity note and settles into a confident, woody scent. Perfect for daily wear or when you want to smell sharp and professional.
• No. 08 – Inspired by F#%* Fabulous
Bold, warm, and seductive. This one feels luxurious and daring, ideal for evenings or special occasions. It has great depth and lasts well on the skin.
• No. 09 – Inspired by Lost Cherry
Sweet, smooth, and addictive. A beautiful blend of cherry and warmth that feels both playful and elegant. Easily my favorite for nights out.

All three perfumes have excellent longevity, project nicely without being overwhelming, and come in a sleek presentation. Getting three 50ml bottles for this price is a steal, especially with the Buy 2 Get 1 Free offer.

Highly recommended if you want variety, quality, and compliments without breaking the bank. I’ll definitely be ordering again. 🔥✨

February 3, 2026
Unprompted review
Rated 4 out of 5 stars

Satisfied

I was apprehensive at first due to the wait upon delivery so i emailed them and received a polite and reassuring reply. It took exactly 11 days over the Christmas holidays for arrival and I must say I was satisfied so I ordered again and was happy with the purchases, nice packaging and smells were quite accurate:) granted it doesnt stay forever but was worthy of a second purchase.

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer

The products are in a nicely packaged box to prevent any damage in shipment. I also love the fragrances that I ordered. Would definitely order again.

December 7, 2025
Unprompted review
Rated 4 out of 5 stars

Decent scents, bad customer service

You can’t call their phone number because the line is always occupied. Seems weird that a “luxury” perfume store can’t even get a phone system with a queue. Customer service is terrible.

Scents are nice but don’t last very long.

December 1, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look