Next day delivery with Royal Mail, and the expiry date on the masks was 1 year from purchase, which feels reasonable. Though I was disappointed at the number of out of stock products on the website th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy internet navigation and payment. Kept updated with delivery date and time. Very fast delivery. Good quality product which fits well.
The customer service is exceptional. Quick postage and any problems are dealt with promptly. The quality of the face masks are good and the price is very competitive.
Everything made so easy. Clarity of the web site: easy to order & pay : almost an instant acknowlement with tracking link. Tracking link supplied didn't work for me but notified company and withi... See more
Company details
- Protective Clothing Supplier
- also in
- Dental Supply Store
- Medical Equipment Supplier
- Safety and Work Wear Store
- Safety Equipment Supplier
Written by the company
We are an mutli-award winning supplier of Personal Protective Equipment (PPE), we specialise in Face Masks, Replacement Filters, Gloves, Coveralls and Covid Tests. As the home of Respiratory Protective Equipment (RPE) equipment, we specialise in supplying FFP3 masks, FFP2 masks, Type IIR Surgical Masks, Half & Full Face Masks, replacement filters and face shields. We also are one of the only suppliers offering FFP3 and FFP2 children’s masks. We carry a full range of reusable and disposable masks from the top brands such as 3M, Moldex, JSP, GVS, Alpha Solway, Omnitex, Rosimask, Handanhy and Honeywell. We supply the general public, dentists, care homes, construction sites, police forces, private hospitals and the NHS.
Contact info
Unit A 1-4, BA4 5BY, SHEPTON MALLET, United Kingdom
- 01749 938160
- info@thefacemaskstore.co.uk
- thefacemaskstore.co.uk
4.6
Excellent
846 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great masks and prompt delivery
July 10, 2023
Advertisement
Found just what I wanted
Easy to find the particular mask I wanted. Great info on the product’s usability for MRI. Posted and arrived promptly. Wore it the next day for my appointment.
July 10, 2023
The delivery was great as I was aware…
The delivery was great as I was aware when the masks were coming but the masks themselves were absolutely awful. They kept snapping and for the price I paid, I am extremely disappointed. I don’t think I’ll shop here again if this is the quality of masks sold (I know it’s the brand but shouldn’t they all be of high quality?). Regardless not entirely pleased.
**UPDATE**
I've had two phone calls with this company and one was to quickly send off some non-faulty masks which I really appreciate. The second was the possibility of helping us with our new London MaskBloc. I'm very appreciative of this service and even though I had a bad experience, we may use them again. Thank you Face Mask Store.
July 10, 2023
Good Karma
Repeat customer - enough said! These guys never let us down. Quality products at a good price, delivered fast (next day!). If you need what they sell, why go anywhere else? Support a smaller enterprise, it's good karma!
July 5, 2023
Advertisement
Excellent service as usual
June 20, 2023
Best service and most reliable for FFP3 masks
Most reliable place to buy masks from. It's great that you can buy single masks to try out the fit before committing to a whole box. Wide range of mask options and a good description of products and sizing for each. Always quick delivery and well packaged. Great that they have a PPE recycling service to, I plan to use that when I have enough used masks to fill a box.
June 18, 2023
exactly what they say there are
exactly what they say there are, order delivered quickly, and legit ffp3 masks provided cheaply
June 30, 2023
Efficient and prompt
i have ordered face masks from the Face Mask Store and always found it efficient and delivery to be prompt.
June 28, 2023
Advertisement
Despatched and arrived well within the…
Despatched and arrived well within the timeframe. Excellent quality of mask
Delighted
Ken
June 25, 2023
5 star service
Excellent customer service. Answered all my questions.
You can order single masks to find the right fit for you, before committing to a whole box.
They sell a range of masks for smaller faces, which I need. Smaller size masks are few and far between on other sites and the only one I found was really uncomfortable. After trying a few size small from The Face Mask Store, I have finally found a good fitting, good quality FFP3 mask for my petite face and it's comfortable too.
Went on to buy a box of 20 and will have no hesitation in ordering again in future.
Previously got a good deal from them for some disposable gloves. Cheaper than anywhere else I could find and good quality too.
No problems with deliveries either.
Excellent all round.
June 14, 2023
Satisfied customer
Easy to order from the website.
The masks are as described and we're delivered in good time.
June 13, 2023
Advertisement
Happy with service and masks
June 9, 2023
Comfortable masks
Masks are super-comfortable and a good fit for my relatively small face. They arrived quickly, and the vendor kept me updated via email about the delivery status. Very pleased with this purchase!
June 19, 2023
I received what I ordered, but ...
I received what I ordered (ie a box of 20 x 3M Aura 9320+ respirators). BUT. I'd read to buy them boxed, as it's more difficult for people to forge boxes than masks. I've bought them 'boxed' before in a white 3M box of 20, but the 20 masks I received came in a plain cardboard box. I don't work in a health care setting so will use the respirators I've received, but I will be more carefully in future to check I'm buying them in a 3M box.
June 15, 2023
Advertisement
Home user
Had the 3M masks I needed at a sensible price and able to buy just a couple rather than a big box
June 15, 2023
Excellent choice and quick delivery
Clear website, with ample choice. Easy ordering, well packaged. Timely delivery
June 13, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.