Cancelled my order with no email about…
Cancelled my order with no email about it. Will not answer emails.
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The Face Painting Shop is the one stop shop for all your face painting supplies, from beginners to professional face painters, our full range of face painting supplies are in stock. The face painting shop is a supplier in the UK that stocks the famous ...
Wharf Road 1-3, SS17 0BZ, Stanford-le-Hope, United Kingdom
Cancelled my order with no email about it. Will not answer emails.
I had ordered some brushes and face paints, then realised I needed to add a stencil to my order (i.e. after I'd paid), so I got in touch with the customer service. They were prompt to reply and helped to add the extra item with no extra postage. There was also a nice personal touch to their parcel, so overall I really enjoyed my shopping at thefacepaintingshop. Many thanks, Yvonne, you have one very happy customer!
I was sent an alternative product as the one I originally ordered became out of stock. Yes it's part of their policy and they sent me a text message asking if I indeed wanted a similar product but they did not wait long enough for my response instead sent it anyway. Secondly I message back but no response. I managed to reach them via email and sent it back but as predicted still yet to hear from them to know if they've received the items back or not. No email, social media or text. I'll be taking my custom elsewhere, eBay is much much better
Bad customer service and the proaiir tattoo ink i bought didnt work as advertised and for the price of it im outraged. I want a refund for this item that doesnt work as described but noone will reply to me.
Terrific customer service, great selection of products, and very prompt delivery.
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