I was so pleased to find perfect presents for two young children on this small company's website. The product price was very competitive, communication excellent and the extremely well wrapped parcel... See more
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Great product, well priced, just a shame that Royal Mail let them down. The order was promptly processed on the Tuesday and we were hoping that the Royal Mail 48hr service would mean that it woul... See more
Company replied
I ordered four Kluster games from The Family Puzzle Shop in late November. When there was an issue with stock arriving in the shop which in turn would mean my delivery would be delay, the owner ver... See more
Company replied
Good range of puzzles at competitive prices. Delivery by Royal Mail at specified time. Will look to make further purchases in future and will add Family Puzzle Shop to my regular review list.
Company replied
Company details
- Game Store
- also in
- Gift Shop
- Toy Store
Written by the company
The Family Puzzle Shop is a small family run business based in Thornton Cleveleys, Lancashire (Nr Blackpool) in the UK. Our online store is stocked with a wide selection of Jigsaws, puzzles and family games for all the family to enjoy, all at affordable prices. FREE delivery when you spend over £40.00 and delivered direct to your door. Visit our website today and see what we have to offer.
Contact info
Sunningdale Drive, FY5 5AQ, Thornton Cleveleys, United Kingdom
- 07887 852284
- sales@thefamilypuzzleshop.co.uk
- thefamilypuzzleshop.co.uk
4.8
Excellent
104 reviews
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Excellent Service.
I was so pleased to find perfect presents for two young children on this small company's website. The product price was very competitive, communication excellent and the extremely well wrapped parcel arrived within a few days. Perfect from beginning to end!
June 9, 2026
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good professional service
good professional service, prompt delivery would use again.
February 6, 2026
Perfect service
I would like to sincerely thank The Family Puzzle Shop for such a wonderful shopping experience. The games for two children were delivered very quickly, beautifully packed and in perfect condition. I truly appreciate the fast delivery and the lovely extra surprise in the form of a card – such a small gesture, yet it makes a big difference and shows how much the company cares about its customers.
Thank you very much, and I would happily recommend The Family Puzzle Shop to other families 🌺
December 17, 2025
Unprompted review
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The Family Puzzle shop were easy to…
The Family Puzzle shop were easy to contact when I realized I'd made a mistake with the order. I rang and a quick reply from a HUMAN (sometimes missing these days with business transactions).
My problem was sorted swiftly.
December 3, 2025
Good communication and fast efficient…
Good communication and fast efficient service
November 17, 2025
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The puzzle arrived well packaged
The puzzle arrived well packaged and we are having a lot of fun with it.
October 14, 2025
Great customer service
Great customer service, unbelievably quick to respond. lovely family business, highly recommended.
Glad to support such a great company with great products.
October 4, 2025
Fast delivery
September 25, 2025
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Klusters magnetic game
Delivery as stated within 24 hours. Good product and well packaged. Only site I could find that stocked this item.
September 18, 2025
As described es arrived when expected…
As described es arrived when expected great service will definitely
use again
August 31, 2025
Ordered 2 jigsaws for a Christmas…
Ordered 2 jigsaws for a Christmas present. Not only were they delivered quickly, they were hand delivered. Excellent service. Thank you
August 12, 2025
Reply from The Family Puzzle Shop
Thank you and your very welcome.
Excelkent ! Buy with complete confidence
Buy with complete confidence. The business owner keeps in touch with you and advises when your purchase has been despatched. Brilliant service, very well packaged. Will recommend
August 9, 2025
Reply from The Family Puzzle Shop
Thank you Karl, We look forward to welcoming you again to The Family Puzzle Shop.
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Good, small company. Great games.
I bought the game Kluster (great fun, by the way),
The website was informative and easy to order online from.
The game arrived quickly.
I am very happy with my purchase.
August 9, 2025
Reply from The Family Puzzle Shop
We are pleased you enjoyed Kluster and keep enjoying the game. Take a look at Kluster Duo or even put the two games together and have one big kluster game.
Wasgij puzzles very well priced
Wasgij puzzles very well priced. Easy transaction and excellent postage times and costs.
August 4, 2025
Reply from The Family Puzzle Shop
Thank you and we are very pleased to hear you enjoyed your puzzle from us
Excellent product,as expected
Excellent product,as expected, hopefully my relative whom has dementia will find this puzzle okay and hopefully contribute to his well-being.
July 27, 2025
Reply from The Family Puzzle Shop
Thank you Kevin, the Dementia range we have to offer is a wonderful range and we do hope your relative enjoys the puzzle and does help with his well being.
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