Zainab Arts Reviews 

I ordered House of mist Ghazal summer lawn collection from them in April. I received delivery on time. The fabric quality is excellent with good packing. Highly recommended from my side and special thanks to Neetu Ji for helping me with order process.

Never ever shop from them. They are fraund,holding onto our money and never shipping the order.
Even the contacts available on the website are not to be trusted. There is no reply from their side.
I have ordered from them but till now there is no confirmation of the order and on top of that the order was prepaid. My money is gone but please don't let yours.

I ordered my product on feb 2026. I didn't get my order till now even poor customer support. I write several emails and try to contact on whatsapp and call. They never give reply to any call or messages. I want my refund back. worst experience ever. Never buy from them.

After facing some challenge in receiving my order even when they shipped it by Shree Maruti courier I did got the final delivery within 3 days. I had ordered from
House of mist collection which is beautiful collection. The lawn and chiffon quality is top and embroidery is also very nice.

I placed two separate orders on different dates ( Order No. 1105604 and Order No. 1105770) and had requested cancellation of Order No. 1105604, but I haven’t received any update at all. I’ve tried reaching out multiple times via WhatsApp, email, and even the customer number provided for phone call, but there has been absolutely no response.

At this point, I’m unsure whether my request is being processed or if I will even receive my order. Seeing several negative reviews online has only added to my concern.

Can someone please guide me on how to get this resolved? I would really appreciate a prompt response from the team.

The Fashion Station is completely fraudulent based on my experience. I ordered three suits from them around 2.5 years ago and neither received the products nor got any refund.

Order numbers: #937245, #931639, and #924562.

I have sent multiple emails and messages asking for updates on my orders and refund status, but nobody ever replied. Their customer service is non-existent, and they have ignored my requests for years.

Very disappointing experience. I would strongly advise others to be careful before ordering from them.

Just pathetic experience with this website. First I ordered items which never got delivered. Had to fight a lot posting here and there then got a refund as wallet cash after 9 months. I Didn't use it but now they have deducted about 8300 rs from my wallet calling it 'system error'. The WhatsApp helpdesk is unresponsive, whatsapp calling no is useless, support emails ids give automated responses and customer care numbers given on website don't exist only. Fraud business.

Worst worst worst!!!!
Thats my experience…i placed an order of 13k two years ago … no response of calls emails and messages since then.. placed a consumer complaint against them thats also dismissed.. order no 960413
Company if you are seeing my message then plz refund my money I promise to never place any order to u fraudsters

To be honest the service of all executives are very bad as they don't even reply to customer or attend any call The only Girl is (SIMRAN )who resolved my query regarding my order and guide me for the best!!! Thanks to you simran....

The Fashion station Their name alone is enough.... I really love their Pakistani suits, and the prices are reasonable too...guys go and shop now ❤❤

I absolutely loved the dress I recieved from your page! The delivery was really quick and smooth, and I received my parcel much earlier than expected. The fabric quality is honestly amazing so comfortable, soft, and attractive
I truly appreciate the effort you put into maintaining such beautiful and unique collections. Everything from the packaging to the overall experience felt very professional and satisfying.

I would definitely recommend everyone to shop from your page it’s totally worth it! Looking forward to ordering soon, InshaAllah ✨💝

I am unable to contact anyone, no updates about my delivery which is really frustrating and disappointing. I feel like its a fraud website

Worst app, worst costumer support service.

I have had a very disappointing experience with this app. It has been quite stressful for me over the past two years. I ordered two suits, but only one was delivered, and the other has still not arrived.
Since then, I have placed several more orders—around four or five times. Each time, they informed me that the amount was added to my wallet and encouraged me to place a new order using that balance. I followed their instructions and ordered suits again, but unfortunately, none of those orders were delivered.
Whenever I contact customer service, they tell me that my case has been forwarded to the concerned department and is under review. However, I keep receiving the same response every time, and no proper resolution is provided. Neither have I received the suits, nor has my money been refunded.
I have sent many emails and messages, but I have not received any helpful response. This situation has been very worrying for me. I hope the issue can be resolved soon, and I kindly request others to be cautious before placing orders.

They are frauds , they dont reply to any queries nor they help, its been 4 months and i have not recieved any order .Serious action should be taken against this page and take them down for harrasing people.Not even a single help from their customer care . We dont need your products anymore just refund amount .
order placed are
order id : 1086948
order id :1086985
1101795.
Dont need any of your products , just refund back them , this is a kind of mental harrasment and looting peoples money. Its too much and I am filing mental harrasment case against these looters.
Better file cyber case against these looters and stop how these people are playing with people money. They are blocking the users in instagram also who ask for their hard earned money
Its been months of countless mails but still these frauds are not taking any action but replying same apologies and drama . Kindly refund money as soon as possible

Scam page
Don’t order from here
They take your money but doesn’t give you your product
They are not responsive
And just report their page

Ordered on Feb 5 2024..total amount 15000.after 2years ,out of three,got only one dress last month.they are fraudsters.the number given is invalid..whenever I send an email I get an automated msg.no response on WhatsApp also.i need to take a serious step.

They are wicked cheaters and deceitful people.I was looted by them in March 2025...they contacted me in December 2025 claiming to refund money....they offered to pay in wallet which I refused ...so they promised to pay in bank account...which never happened....meanwhile they created a false wallet telling me that someone is contacting them on my behalf...a person called Simran contacted me...she had the audacity to say that they are honest people so they are talking to me....they have no intentions of making refunds.There are enough innocent prople who fall prey in trap set by these leeches.

Never trust any promises they make. I have been there old customer and in 2024 I was defrauded by them for the first time when I ordered suits from them for my brother's wedding. I live outside India so ordering dresses online is my go-to method to save time and with Fashion station has been my most harrowing experience ever. Anyways in the beginning of 2026 they reached out to me with the promise of refunding my defrauded money from 2024 albeit in the fashion station wallet. I was glad to get it back and using it ordered some dresses which were higher than the value refunded. Again I am back in the same situation. It looks like they have found a new way of defrauding people. I would just warn everyone to stay away from them. In fact this time when I go to India I plan to lodge an official complain in the cyber cell listing them as online fraud business.

This has been the worst shopping experience ever with Fashion Station.

I placed a prepaid order on 6th March for two suits worth around ₹12,000–₹12,500, with an expected delivery within a few days. Since then, the order has been stuck on “processing” — it has never been delivered.

I tried contacting them multiple times:
• Emails → only useless automated replies
• WhatsApp → no proper response
• A representative named Simran → gave excuses like “website is not working”

It’s been weeks now, and there is still no update, no delivery, no accountability.

What’s even more disappointing is that I had ordered from them back in 2022, and the experience was fine. But now, the brand has completely gone downhill. The service has become pathetic, and clearly, they do not care about their customers anymore. I should have checked the recent reviews before ordering.

This is not just bad service — this feels like complete negligence and possible fraud.

I am demanding an IMMEDIATE REFUND of my full amount.
If this issue is not resolved within this week, I will definitely take legal action and file a complaint in consumer court.

Avoid this site at all costs. Do not waste your money like I did.

Bunch of frauds running the site.No idea how this site is even allowed to run business. If u have already placed a prepaid order your money is never coming back.
No customer support number all the numbers on their web page are just to make fool out of you and make their site look authentic.
And also the 5 star rating if u see is their customer care team calling and forcing u to put by falsely claiming they will deliver the order in 2-3 days. So beware if they are giving any such claims.