Zainab Arts Reviews 

Pathetic, they don't deliver the orders even under "ready to ship" category for months, they don't answer on watsapp they don't have any customer care number to complain, mail them you will get auto reply every time that they are looking. You won't get your refund neither the product. I don't know why they call it customer care when they don't answer the query, I wish I could attach the screen shot of number of queries I did on watsapp and email. And their response.

Edit: They’re giving me options to choose from whatever stock they have, but none of it is worth even a penny, you can find much better products at lower prices on other sites. I don’t understand why they’re refusing to refund my money when they can’t even deliver the item I ordered. It’s not rocket science — if you can’t deliver what was ordered, just return the money. Don’t they fear the Almighty? Where do they think they’ll go with these few thousand rupees taken from others?

Fraud hai mere 14900 rakh li or dress bhi nhi nhi mai kya karu koi btaye mujhe

Have ordered a gown of 12k for my daughter's function... Multiple follow ups but no responses as when is the delivery date.. ordered blindly as I wanted one particular colour. If it goes on will be taking the legal action on you. Don't take it lightly. Enough of scamming people's hard earned money.

I spent close to 19000 INR and placed my order on 24 April 2025 for a wedding in May. It is now 3 months later and there is just no response on WhatsApp or email to my resolve the issue. All I get are auto response messages which are infuriating me! I had to buy another outfit for the wedding - incurring additional costs. I would like a refund on my order and I am definately going to expose the bad service on social media.

i had placed my order in JANUARY 2024....YES JANUARY 2024. AND THAT TOO WORTH 28000 INR. I had been their loyal customer since 2017 but THEY SCAMMED ME IN THE END. I MESSAGED AND EMAILED 1000 TIMES BUT NO RESPONSE.

Extremely Disappointed – Poor Service & Wrong Products
I ordered 3 suits from Fashion Station between December and January, spending around ₹18,000. The experience has been extremely disappointing. Firstly, there was no update or delivery for over two months. When I finally received one suit, it was the wrong product and of much lower value than what I had paid for.
The second suit arrived after three months, which was at least acceptable, though I'm doubtful about its authenticity. The third product never arrived — even by June. I raised multiple queries and sent several emails, but there was absolutely no response.
Their customer service is non-existent, and I feel cheated. Out of three suits, I only received one that matched my order. Overall, I’ve suffered a loss of nearly ₹10,000. I would strongly advise against ordering from Fashion Station.

They have ~ Rs20,000 worth of undelivered orders to me for over a year and no one picks their phones, replies to emails, DMs and comment section is disabled.

Update - 10.12.25
I have sent an email with the details of the orders that are prepaid and unfulfilled.
Hoping to get a resolution
The money in question is actually more than 20k

I've placed & deposited money rs 22000 for three suits in February 2025 but only recieved 1 suit.Inspite of so many emails & messages there has been No response from them.They are frauds,they sent me pics 9f all leftover suits & told me to take them.Why should I take rejection when I've paid for latest suits but no response from them

Good Service

It was a great experience with Fashion Station...The service was too good and got products delivery at time....

The star is for my recent purchase only. I am shopping from them from 2017, and encountered the problem this time only (when import ans export from pak was shut) i ordered in april and then i cannot track my parcle, no calls, no emails just autogenerated reply. Still i kept texting, if i need to give star to a person full 5 star to simran. She somehow sorted my matter. I guess due to import issue what they did, the suit which i ordered early they cancelled that and helped me to choose one from which they were having at their warehouse after texting and emailing a lot. So pls beware..do not order untill this matter gets sorted out. You will place order, your money will get stuck, they wont refund in accounts, they will put that money on your tfs wallet also which uh cannot use untill uh make contact with them. Then they will ask you to buy suits which they are left with in there warehouse

amazing shopping experience from the fashion station. they service has now very ver very much improved and they are doing great wrk now.

ORDER DATE WAS 23.02.2025 & 20.03.2025. When will i get my product already paid for it.

No Proper response from fashion station team only ticket number is generating but no solution.

Kindly, refund my money in my account not in your wallet.

I am a customer from US and I ordered a couple of Sana Safinaz suits. Delivery took about 3 weeks but finally received good pcs that I ordered. Good job.

Amazing shopping like old days.... happy they are back

Fashion Station? More like Fraud Station. I paid my hard-earned money for my order and guess what I got? NOTHING. ZERO. NADA. No delivery. No update. No replies. Just straight-up ghosted.

To whoever’s running this “business” – maybe try responding to your customers instead of flexing on Instagram with people’s money.

This isn’t just bad service; this is shady, scammy, and pathetic. Advice to everyone reading this: don’t fall for the hype. Spend your money elsewhere.

They has issues earlier but now I am getting my orders smoothly..... lovely to see them back

Total Frauds. Had placed order in July 2024 worth 15k .. still not received any product or REFUND. Many customers have faced similar experiences and written so many reviews on trust index website, but these people have no shame and deleted their trust index account, change their numbers, switched off comments on their social media and nobody responds on call. I just hope someone takes necessary action against them and take them down!! They think their above law and fate by continually looting people of their hard earned money. They write fake reviews for themselves so that their recent reviews are all 5 stars ! Beggars are better then FSTN and it’s Fam owners.

I really want thanks to fashion station i ordered coco collection june and i got dress within 4 days fast delivery service customer care response properly and original collection they have I am fully satisfied with them thank you so much🧡

Excellent experience best customer service they always solved my issues I am 4 years fashion stations customer I suggest to the people purchase collection from here and little bit delay but get collection properly thanks