Feathers Hotel Holt Reviews 

10
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.2

Average

TrustScore 3 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(10)

5 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

If your a young party or family…

If your a young party or family celebrating and enjoy a drink you might enjoy-If you’re single or a mature couple or business professional breaking a journey-tired/hungry traveller in need of quiet/helpful hospitality- I’d avoid.

I arrived late on a Friday night-booked last minute a 4* hotel? Followed signs from car park to guest check inn-through courtyard-greeted by rowdy party, drunken young vibe, no staff around, floating desk in middle of room- one busy girl I caught I asked to check in-oh through here down there round-follow me Iam going that way-lead to a bar knee deep in youngsters & 1 rushed girl serving-I was laden with heavy bags-could barely hear above the noise-left at the bar only to be redirected through another room-down steps to another desk-no one-very nice girl came-she could check in-went to get someone else-( if there was anywhere else-I would have walked out)
Asked what time I wanted breakfast -
I was exhausted-not eaten-it was late but 4*??? Handed a key-pointed to more flights of stairs on a dark staircase-tipsy people bumped into me-
Hot stuffy bedroom-there was a fan.
dogs barking in bedroom next door
Spotlessly clean room
Clean bedding & towels
Very nice girl on desk in the morning & the lady that took my booking. Front door to daylight open in morning-to pretty town-
I didn’t stay for breakfast.

July 24, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Our second stay in 12 months

Our second stay in 12 months. Lovely stay. We're given a free upgrade ...very spacious, well appointed room.
Breakfast was great and all staff encountered were so friendly.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

amazed to read the reviews on this…

amazed to read the reviews on this place, we stayed overnight in the adjacent lawns apartments, very clean and well well equipped, had dinner in the evening in a the restaurant not the best meal your going to eat ever but well presented, attentive staff and decent value for money.
The breakfast was fine, nice staff good options and again well presented, hard to find fault, overall one night stay dinner bed and breakfast was sensibly priced really suprised by the negative reviews would recommend

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

If you’re looking for a lesson in…

If you’re looking for a lesson in patience, The Feathers breakfast is perfect. We waited a full hour for what can only be described as a *mouthful* of food. The toast arrived bone dry, not a hint of butter in sight, the breakfast itself was equally dry, and the mushrooms were so few I’m convinced they were on a witness protection programme. The coffee was lukewarm, presumably to match the enthusiasm of the service, which was just as disappointing as the food. Overall, an impressive achievement in how to get everything wrong at once. Wouldn’t rush back… mainly because I’d still be waiting. ☕🍞😅

December 24, 2025
Unprompted review
Rated 2 out of 5 stars

Overly priced for mediocre food.

Overly priced for mediocre food.

Childs Menu limited and of poor quality and over priced. Mac and cheese - came on its own in a small bowl with no garlic bread for £11. Poor.

Vegetarian option pretty much non-existent.

Tried it, but won’t be coming here again unfortunately.

November 15, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Don’t waste your time going there

Don’t waste your time going there, ordered our food but had to wait AGES, actually think they forgot about us, when it did finally arrive wasn’t particularly hot!!
They were apologetic but felt it better to blame it on the new staff!!!

June 1, 2025
Unprompted review
Rated 3 out of 5 stars

What a shame on today’s visit.

What a shame on today’s visit.
Popped in to have a drink and perhaps stay for Sunday lunch. Stood at the bar with who looked like a manager more interested in pouring drinks without any acknowledgement. A barmaid finished serving a customer and then decided to just leave the bar area without again any acknowledgement of me standing there. She then directed a member of staff to serve me as he approached the bar. At least he had some very good manners. We sat down and as staff served other customers with food orders again no acknowledgement of our presence. We then finished our drinks and left as we decided not to stay fir lunch.
Lovely place and atmosphere but such a shame with the staff attitudes towards customer service.

January 26, 2025
Unprompted review
Rated 4 out of 5 stars

Waiter Service

Everything very nice - friendly staff with a warm reception. Nice food only marred by the fact that staff carried drinks to the dining table by hand not on a tray so their fingers were where we would be drinking from 😢! Not best hygienic practice !

February 25, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

We walked out in disgust

Sunday 20th August lunchtime.
I went to the bar to order sweets and coffees. The shift had changed on the bar from the pleasant lady who had dealt with our original order. The lady clearly could not be bothered to serve us. After waiting for ages, I was handled with an abruptness and indifference, the like of which I have never before encountered. We just walked out and went to a pleasant tearoom round the corner.
The quality of the meals did not justify their high price; scampi all batter and hardly any meat inside, sold as wholetail but clearly reformed, and a minute portion of potatoes.
Would never return.

July 25, 2014
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look