Delivery guys were lovely, looked after our parcels, care and attention, professional,cant fault them at all, they asked if they could help take the cardboard/ packaging away,we said we could do it to... See more
Company replied
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Review summary
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Reviews shaping this summary
Three guys came to deliver and install my new exercise bike. They arrived at the beginning of the 2 hour slot sent by email and confirmed 20 minutes before they arrived. The bike was unpacked and ass... See more
Company replied
Good choice of dates once they were appointed. Good communications with what would/was happening. When they indicated a late in the day delivery from 18:00-20:00 which I hadn't allowed for as going o... See more
Company replied
Arrived on time, even got a phone call from them about 20 minutes before delivery. Email & text the day before delivery too. Delivery driver and helper were very polite, carried my heavy package to th... See more
Company replied
Company details
Written by the company
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Contact info
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, United Kingdom
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4.6
Excellent
253K reviews
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Spot on
Spot on. Couldn’t ask for much more. Delivered in good time in perfect condition.
Tracking updates were also easy to find and very helpful.
July 24, 2026
Unprompted review
Great service!Good communications with…
Great service!Good communications with the driver.
July 24, 2026
Call Advising 30 minutes to arrival
I received a phone call that they they would be arriving in about 30 minutes. The 2 men went about unpacking my 2 chairs and put them in my conservatory and took all the packaging away with them. They were very pleasant and polite.
Order number 3250/303838
July 24, 2026
Unprompted review
Called before arrival and on time
July 24, 2026
The delivery was straightforward as I…
The delivery was straightforward as I like it, no fuss, job done and old mattress removed.
July 24, 2026
Unprompted review
Top delivery
Great communications, guys called 45 minutes before delivery which is quite helpful.
Staff very polite!
100 % recommended.
Everything hustle free.
July 24, 2026
very kind and helpful
July 24, 2026
Unprompted review
Good communication throughout
Good communication throughout. Shipment arrived on time.
July 24, 2026
Unprompted review
They were amazing
They were amazing! Came earlier than expected which I’m so grateful for, they gave a time zone and the driver called to say how long he would be! Probably one of the best most organised service thankyou!
July 24, 2026
Early delivery of parcel
I was kept informed of the progress of the parcel delivery, and they arrived around an hour earlier than originally estimated. Thank you
July 23, 2026
Very friendly delivery men (Martyn and…
Very friendly delivery men (Martyn and I think Lee?). They delivered a mattress to me and took it to the room. They were courteous and attentive and also called ahead which I really appreciated. Thankyou
July 24, 2026
Unprompted review
Excellent
Excellent. Delivered a sofa. Nothing broken, no issues. Polite and efficient.
July 24, 2026
Very friendly and helpful delivery team
July 24, 2026
Order was delivered in time frame…
Order was delivered in time frame given. It was helpful and easy to track delivery. Delivery staff were polite and helpful.
July 24, 2026
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