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The Felt Box Reviews 

855
•
TrustScore 5 out of 5

4.9

Craft Store
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Review summary

Created with AI, based on recent reviews

Considering 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, especially the wool, noting its vibrant colors and ease of use for felting. Many consumers also highlight the competitive and reasonable pricing, offering great value for bulk purchases. The wide selection and impressive range of products ensure people find everything needed for their crafting hobbies. Reviewers frequently commend the fast and efficient delivery, with items arriving promptly and well-packaged. The overall service is highly regarded, with many appreciating good communication, helpful information, and care taken in preparing orders. This positive experience often leads customers to express their intent to return for future purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality of the wool,... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of the wool... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers expressing satisfaction with... See more

Service

People report positive experiences with service, consistently praising its efficiency and speed. Reviewers... See more

Price

Customers had positive experiences with price, consistently finding products to be affordable and reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with my first purchase from Feltbox. Fast delivery, good communication & great choice of wools & tools. Prices are very competitive & quality products. I’m new to needle felting and I’... See more

Rated 5 out of 5 stars

The Feltbox didn't have everything I ordered in stock but very kindly advised me they had an alternative fibre. As soon as let them know what I wanted as a replacement, I received a refund because of... See more

Rated 5 out of 5 stars

Lovely carded wool, the colours are beautiful. Also bought flat 100% wool felt for needle felting pictures and it is so much better than the squares I previously purchased from Amazon, there's... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery. Haven't opened the package yet as my wife would be too tempted to open the individuals pieces now :D We have no doubts about the quality of the Advent set based on previous transa... See more

Company details

  1. Craft Store
  2. Hobby Store
  3. Wool Store

Written by the company

The Felt Box has been selling a huge range of carded wool, tools, felting materials and specialist fibres for all your needle felting needs since 2010. We provide quality products, value for money, quick shipping and excellent customer service. As a small business, with an excellent reputation, we are lucky enough to build strong and lasting relationships with our customers.

Contact info

4.9

Excellent

TrustScore 5 out of 5

855 reviews

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4.9

All reviews

(855)

135 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely wool and fabulous colour choices

Even contacted me over Christmas period re my order colours. So kind and helpful. Very competitively priced for carded batts and such a vast array of colours. Lovely for 3D felting and so much more. I bought 100g batts in a bundle offer.

December 28, 2025
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Rated 5 out of 5 stars

Speedy delivery and quality products

Started a new hobby over the Christmas holidays and needed some carded wool. The website is easy to navigate and the range of colours is amazing. Wool arrived in good time and is great quality. Will definitely be using the felt box again.

December 30, 2025
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Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Haven't opened the package yet as my wife would be too tempted to open the individuals pieces now :D We have no doubts about the quality of the Advent set based on previous transactions.

October 31, 2025
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