The Fine Jewellery Company were exceptionally efficient when I had a slight issue with my order. The items I ordered arrived beautifully packaged - absolutely top notch and would make a lovely present... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Such a lovely white gold necklace with a Peridot stone looks so beautiful. Delivery was amazing I ordered Thursday night it was delivered Friday quicker than going to the shops. Highley recommended c... See more
Company replied
Excellently crafted, 1st class quality silver jewellery with genuine stamp at very reasonable price and fast delivery. Ordered a bracelet for my other half for Valentines day, and she was really hap... See more
The piece i bought took my breath away just beautiful , so beautifuli ordered another .... lucky me . This piece arrived very quickly and very well packaged in a beautiful box also . I have bought a... See more
Company replied
Company details
- Jeweler
- also in
- Jewelry Store
Written by the company
The Fine Jewellery Company specialises in beautifully crafted gold and silver jewellery, including natural diamond rings, earrings, necklaces, bracelets, lockets and chains. Our collections combine timeless styles with modern designs, offering elegant, wearable pieces created with quality and lasting value in mind. We are passionate about genuine materials, natural gemstones, excellent craftsmanship and providing a reliable customer experience from start to finish. Whether customers are searching for an everyday piece, a sentimental gift or something for a special occasion, we aim to offer jewellery that feels meaningful, personal and made to last. Alongside our jewellery collections, we are committed to honest customer service, clear communication and continual improvement in every part of the customer journey.
Contact info
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My chain arrived promptly
My chain arrived promptly, beautifully presented
I ordered a long fine chain and this was just what I wanted. I am so delighted with my purchase.
Next time I will pop into the Jewellery Quarter and visit your shop!
September 3, 2025
'An excellent company to deal with'.
Patric refunded my ill-advised purchase for my wife without question, even though earrings were involved. An excellent company to deal with.
August 26, 2025
Thank you for my 9ct gold hoop…
Thank you for my 9ct gold hoop earrings they are just what I have been looking for the price was great and the delivery was quick will be looking again ....
August 28, 2025
I really liked my earrings🌺 thank you…
I really liked my earrings🌺 thank you so much.
August 28, 2025
Really impressed!
I had a great experience with these guys! I ordered some earrings and they came really quickly and nicely packaged! Unfortunately they were smaller than I wanted (my fault for not reading the listing properly) so I returned. The refund was so fast and easy - you do pay for return postage but I'm fine with that! Really great experience all round and will definitely order from them again (I'll just pay more attention next time!). Highly recommend!
August 29, 2025
Unprompted review
fast service and expert advice
Very fast service. I ordered one day and the necklace arrived the next day. I also needed some customer service help and the advice and information was really helpful.
August 26, 2025
Prompt delivery and love the earrings
August 26, 2025
Good quality jewellery at competitive prices
A wide choice available, at competitive prices with free, speedy delivery.
August 26, 2025
Excellent quality at a good price and delivered very quickly
Bought an 18 carat white gold necklace set with diamonds and rubies as a present to my wife for our ruby wedding anniversary. Absolutely thrilled with what I received and the price paid. She loved it.
Will use them again if needed
August 16, 2025
Lovely piece of vintage jewellery
Very fine piece of vintage jewellery. Very nicely packaged. Sent securely and promptly
August 15, 2025
Large silver locket
I bought a gorgeous large oval silver locket & it's beautiful. The craftman ship is amazing yet delicate. I would definately recommend buying from this great jewellery company
August 20, 2025
Just what I needed,lovely looking neat…
Just what I needed,lovely looking neat diamond studs looks very well made.
August 12, 2025
Easy to order and arrived without any…
Easy to order and arrived without any issues, sent in a nice box xx
August 15, 2025
Lovely choice of gold necklaces and…
Lovely choice of gold necklaces and options to have different lengths of chain. Also offer engraving service to make it more personalised.
August 7, 2025
Really easy to use website
Really easy to use website. Some great discounts. Product shots are really good. Bought a Peridot necklace for my wife and it came in what felt like a blink of an eye. All in all, really good experience.
August 8, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.