The Fine Jewellery Company were exceptionally efficient when I had a slight issue with my order. The items I ordered arrived beautifully packaged - absolutely top notch and would make a lovely present... See more
Company replied
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Review summary
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Such a lovely white gold necklace with a Peridot stone looks so beautiful. Delivery was amazing I ordered Thursday night it was delivered Friday quicker than going to the shops. Highley recommended c... See more
Company replied
Excellently crafted, 1st class quality silver jewellery with genuine stamp at very reasonable price and fast delivery. Ordered a bracelet for my other half for Valentines day, and she was really hap... See more
The piece i bought took my breath away just beautiful , so beautifuli ordered another .... lucky me . This piece arrived very quickly and very well packaged in a beautiful box also . I have bought a... See more
Company replied
Company details
- Jeweler
- also in
- Jewelry Store
Written by the company
The Fine Jewellery Company specialises in beautifully crafted gold and silver jewellery, including natural diamond rings, earrings, necklaces, bracelets, lockets and chains. Our collections combine timeless styles with modern designs, offering elegant, wearable pieces created with quality and lasting value in mind. We are passionate about genuine materials, natural gemstones, excellent craftsmanship and providing a reliable customer experience from start to finish. Whether customers are searching for an everyday piece, a sentimental gift or something for a special occasion, we aim to offer jewellery that feels meaningful, personal and made to last. Alongside our jewellery collections, we are committed to honest customer service, clear communication and continual improvement in every part of the customer journey.
Contact info
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Good value and good service
February 7, 2026
Very nice little earings.
Very nice little earings.
In fact, I'm just about to order another pair! Good quick delivery and good communication. Recommended.
January 27, 2026
So easy to purchase lovely jewelry
Was very easy to order online. The ring was the correct size and looked exactly like the picture. Came shipped in a gift box the next day. Very pleased with it! Will likely make a future purchase.
January 29, 2026
Slow refund
Pearl earrings returned and refunded.
Pearl bracelet returned as very difficult clasp and not worth the money £148.50
Awaiting refund on card
January 27, 2026
What an amazing service
What an amazing service
Secure free delivery and my ring is beautiful. So pleased with it
January 23, 2026
Amazing customer service and perfect…
Amazing customer service and perfect white gold chain. A very happy customer!
December 23, 2025
I bought a gold bracelet from this…
I bought a gold bracelet from this company, and the service was absolutely outstanding. I’ll definitely buy from them again—thank you, highly recommend!
December 29, 2025
Unprompted review
Lovely jewellery and quick delivery
Lovely jewellery and quick delivery
Great service overall
December 27, 2025
Quick and easy return process
Unfortunately the earings I ordered didn't suit but the returns process was quick and easy
December 26, 2025
The purchase of my gift was very…
The purchase of my gift was very straight forward and without issue. I was told the ear rings would be despatched for 24 hour special delivery via Royal Mail. I received zero confirmation from The Fine Jewellery Company of my item being packaged/dispatched. This did worry me as .my purchase was not insignificant (£2k)
Royal Mail notified me the following morning to confirm the expected delivery.
When my package was delivered, the presentation of it was totally underwhelming. They where merely placed in a jiffy bag. The ear rings are beautiful but came with no verification of the product. Though I do not doubt the quality of them. There was no gift bag or anything at all to make me feel like a special or valued customer.
This has left me underwhelmed with my overall experience.
December 24, 2025
Ordering was simple
Ordering was simple. Updates were few and far between. I did contact them for an update and received a response (despite giving my order number) to, basically, logn in and look for myself (obviously not in those words).
Now, I get that, however, iI couldn't see a delivery date, its was nearly £300 necklace and I wanted to ensure someone would be here.
I did received an update after it was delivered to state "we can see its been delivered now"
Customer service is lacking in my experience.
Necklace was lovely, nicely packaged in a sweet box.
December 30, 2025
Fast delivery and no hassle with the…
Fast delivery and no hassle with the order I placed
December 30, 2025
Good customer service
I actually phoned the company with a question about a product. Very helpful lady who gave great advice re: what was best option to order. Delivery after placing the order was prompt and item well packaged.
December 27, 2025
Lovely cross
Lovely cross, well mavchined. Price was very reasonable. Delivered well in time for my wife's birthday.
December 12, 2025
Great gold earrings
Great gold earrings. Fast delivery. Trustworthy. Will use this company again, much better value for jewelry
December 17, 2025
Great company used a few times now…
Great company used a few times now quick delivery and competitive prices will use again 5 ⭐⭐⭐⭐⭐
December 16, 2025
Stunning Jewellery for a great price
The jewellery is stunning. Super quick delivery. Great price for the jewellery as well!
December 23, 2025
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