Thefishingoutlet Reviews 

158
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the fantastic selection of fishing equipment available, noting that the prices are exceptionally competitive, fair, and budget-friendly for everyone. People also love the friendly staff service, regular order tracking updates, nice free gifts, and fast shipping options that consistently make shopping a true pleasure. Some reviewers were not happy with occasional delivery delays, longer shipping times, or parcels arriving without any prior notice from the couriers. However, shoppers pointed out that customer support was exceptionally quick, apologetic, and helpful in sorting out any unexpected order problems right away.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction with the friendly and helpful... See more

Price

Users describe satisfaction with price, highlighting great rates and competitive offers. Consumers appreciate... See more

Product

People report positive experiences with product availability, value, and overall quality. Consumers highlight... See more

Order

Reviewers mention positive feedback about order experiences, highlighting prompt deliveries, great prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scott (& Tom) do a cracking job of having what every fisherman/woman needs and then the stuff that the fisherman didn't realise they needed too! Great prices, service and sometimes, free delivery to... See more

Rated 5 out of 5 stars

I placed an order with them and waited when my item never arrived in the expected time ,I got in touch with them via email asking about delay! They promptly replied explaining that they were really... See more

Rated 5 out of 5 stars

Ordered a few items and can’t fault the service provided. Kept informed throughout the ordering process and updated on delivery times. Nice to have a reliable fishing tackle provider. 👏👏👏

Rated 5 out of 5 stars

I've shopped with them a few times now and been pleased with the price, quality and customer service including speed of delivery. I think the true test is how a company reacts when a mistake happens... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

158 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(158)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is a great company

This is a great company, they always have offers on and everything comes quickly. I buy carp stuff and bait from them and no issues at all. Highly recommended and real value!

March 28, 2025
Rated 5 out of 5 stars

Again very good .

Again very good .
Could do with a sign on main road to let people know where you are.have sent 2 customers down there, and were unable to find you.

February 25, 2025
Thefishingoutlet logo

Reply from Thefishingoutlet

Hi Steven, thanks for the review. We normally have a sign, we were just getting a new one printed, hopefully be back on the road soon :)

Rated 5 out of 5 stars

Brilliant company

Brilliant company.
Scott was great to deal with and when an item on my order ran out off stock he sorted the problem immediately.
I thought this was a scam site the prices are that good.
Defiantly recommend.

February 26, 2025
Rated 5 out of 5 stars

Competitive prices

I've used these guys a few times & I've never had a problem & I've always got my tackle very cheap or at least at competitive prices

February 25, 2025
Rated 1 out of 5 stars

Sold used bivvy instead of new

Ordered a bivvy from their website, the add did not say it was used or demo, I was excited to get the new bivvy. When it arrived the carry bag had holes and rips in, once opening the bivvy it was clear it was a used bivvy the connecting poles all have damage with paint peeling or some slightly dented, the pegs all muddy and used. I contacted the shop and they said I had mistakenly been sent a demo but do not have any new ones to have so offered £30 store credit. Terrible when you order something new and they attempt to send you a used bivvy as a new one.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

A fantastic company to deal with

A fantastic company to deal with. On one occasion i stupidly selected barbed hooks as part of a large order. I emailed customer services straight after (7pm on a Friday night) and promptly received a reply saving that it would be amended (order ref 14701). Sure enough a few days later the correct order dropped through my letterbox. On another occasion I emailed a query about a product and received a reply on a Saturday night. Never had a late delivery or an incorrect product.

October 9, 2024
Unprompted review

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