Jonathan is amazing! He answers all questions with so much detail, he is so helpful and always checking in to make sure all is going well. He is a great salesman! Zosha is an awesome instructor - she... See more
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The Fitness Group is the Leading Fitness Education Training Provider with teams based in the UK, Europe and The UAE. With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. At The Fitness Group we offer a wide variety of industry leading Personal Trainer, fitness and health education courses. Our industry leading courses are internationally recognised qualifications that meet CIMSPA and REPs UAE standards. We have locations throughout the UK, Europe and The UAE that offer full-time, part-time, and supported online study options. If you study online you can submit your practical assessments via video or you can book face-to-face tutor support. We are trusted by some of the most prestigious organisations to train and educate their teams and we support the recruitment of fitness professionals for all major gyms here in the UK and in The UAE. Our team are looking forward to supporting you.
The Fitness Group Education
Written by the company

- The Fitness Group is the UK’s Leading Fitness Education Training Provider
- With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. We provide the very best fitness education experience for our students. Our ethos is centered on you, and throughout your journey you will have your own assigned tutor for support. Our students are at the heart of everything we do and this is what separates us from everyone else. We hope you enjoy reading our reviews from our former and current students.
Contact info
United Kingdom
- 03301758209
- info@thefitnessgrp.co.uk
- thefitnessgrp.co.uk
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Allie was a really wonderful tutor
Allie was a really wonderful tutor, she was attentive, replied quickly and was super helpful during my whole process and coursework. I really appreciate all her help!
The fast responses and assistance
The fast responses and assistance am receiving is good
Jonathan is amazing!
Jonathan is amazing! He answers all questions with so much detail, he is so helpful and always checking in to make sure all is going well. He is a great salesman! Zosha is an awesome instructor - she is so knowledgeable and personable and the workshops run so smoothly and she is so detailed with her teaching. Overall a great experience so far with everyone! Highly recommend!
Great customer support
First time taking a course with The Fitness Group. As it is an online course I contacted customer support multiple times.
The team has been great, and Mel, the Head of Learner Support, has been absolutely excellent. Her communication has been consistently clear and responsive, and she has effectively resolved every issue I’ve had.
Ricky from Learner Support Coordinator
Ricky from Learner Support Coordinator, has been amazing helping me to get organised and so supportive and encouraging. Hes been quick to reply when i've contacted him, including on weekends which I didnt expect. Thanks Ricky and keep up the good work 🙂
Carmina is fantastic
Carmina (Learning Support Coordinator) has been fantastic throughout my Level 3 Mat Pilates qualification. She was incredibly supportive, efficient and helpful — always responded quickly and made my exam process really smooth. Would highly recommend The Fitness Group and Carmina's support in particular!
Lorena my tutor is very helpful and…
Lorena my tutor is very helpful and throughout my in person days she shared her expertise with us in an informative way.
Harry was very helpful
Jonathan has been excellent
Jonathan has been excellent, he’s helped me through every step of accessing the courses and I’m very grateful! He’s very kind and informative and you can tell he cares about his customers.
Allie was an amazing teacher during our…
Allie was an amazing teacher during our reformer training course. She has years of experience both in industry and in teaching/education and was extremely helpful and approachable with great advice.
I had a great experience with Lorena.
I had a great experience with Lorena as my reformer Pilates teacher. She was very knowledgeable and explained each exercise clearly making it easy to follow along. She was also very approachable and welcoming, especially if you didn’t understand something or needed to ask a question. I felt comfortable asking for clarification whenever I needed it. Overall, a brilliant teacher who made the practical days enjoyable and easy to follow. Highly recommend Lorena.
Easy to purchase
Warren was very helpful giving me a discount code and guiding me through the process
Great value course
Fitness tutor Dan was really helpful and seemed to know exactly what he was talking about.
Jonathan is a star!
Jonathan was great to work with, gave great support.
Highly Recommend Mark!
Mark is an absolutely fantastic Level 2 tutor and assessor! He made the learning experience enjoyable, and his sense of humour made even the more challenging parts much easier to get through. I learnt so much throughout the course and always felt supported.
He is kind, approachable and genuinely wants you to succeed. His marking was fair and thorough, and the turnaround time was excellent, which made the whole process so much smoother.
It was an absolute pleasure to work with Mark, and I would highly recommend him to anyone looking for a knowledgeable, supportive and genuinely great tutor and assessor. Thank you, Mark! 🙌
Great help to get started
Got assistance booking the course off Harry, he was a breath of fresh air in the morning. Answered all my queries, and went the extra mile to provide me extra support and contacts to get started. I’ve got great confidence that this will be a well organised course from the get go.
I was very impressed with the customer…
I was very impressed with the customer service of The Fitness Group. Jonathan was really prompt at calling me after my first inquiry on WhatsApp. He took the time to hear about my goals and suggested how to navigate the Level 2 and 3 courses to suit my timelines and needs. I had been speaking to other certification providers too, but I was convinced that The Fitness Group was the right place for me, because of the level of customer care, promptness and help that Jonathan provided. I've begun my learning journey and looking forward to completing the program and getting certified.
Excellent Support from Jonathan ^-^
I registered for the Pro PT course I was really hesitant but Jonathan helped me a lot with this.
He was so patient, kind and helpful
And still helping me till now
I really appreciate his help and patience
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