THE FITNESS GROUP Reviews 

4,545
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,299 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the dedicated staff and tutors for being extremely helpful, knowledgeable, and consistently supportive throughout their entire educational journey. Learners consistently highlight the exceptionally quick and clear communication from coordinators who make everyone feel welcome, confident, and completely at ease. Additionally, consumers greatly appreciate the flexible payment options, straightforward course materials, and the easy-to-use website that ensures a smooth overall user experience. People note that staff members take ample time to thoroughly answer all questions, providing clear guidance and valuable professional advice for future career choices.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that tutors and advisors are consistently... See more

User experience

Customers consistently note positive experiences with user experience, highlighting helpful support and clear... See more

Customer service

Customers had positive experiences with customer service, consistently praising the helpful, knowledgeable,... See more

Response time

Users describe positive interactions with response_time, praising the prompt and efficient communication from... See more

Service

People report positive experiences with service, highlighting great support during course enrollments and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jaz from the careers team was really helpful and encouraging. She promptly answered all of my career questions and helped navigate me to potential options and course progressions. At no point did I f... See more

Rated 5 out of 5 stars

Warren was super responsive, explained all my options thoroughly, wasn’t pushy, gave me time to consider things and made himself available for all my questions. I really enjoyed my interactions with... See more

Rated 5 out of 5 stars

I signed up for fitness trainer Level 2 and PT level 3, and opted for the online training. I was pretty nervous starting the course, not sure how it would work. My assigned trainer was (is) Danny (... See more

Rated 5 out of 5 stars

What a day! I had my fitness instructor level 2 assessment with Gary today and he was awesome. I do not come from a fitness background and he made sure that I feel comfortable, understand the for... See more


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. Fitness and Nutrition Service

Written by the company

The Fitness Group is the Leading Fitness Education Training Provider with teams based in the UK, Europe and The UAE. With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. At The Fitness Group we offer a wide variety of industry leading Personal Trainer, fitness and health education courses. Our industry leading courses are internationally recognised qualifications that meet CIMSPA and REPs UAE standards. We have locations throughout the UK, Europe and The UAE that offer full-time, part-time, and supported online study options. If you study online you can submit your practical assessments via video or you can book face-to-face tutor support. We are trusted by some of the most prestigious organisations to train and educate their teams and we support the recruitment of fitness professionals for all major gyms here in the UK and in The UAE. Our team are looking forward to supporting you.

The Fitness Group Education

Written by the company

The Fitness Group is the UK’s Leading Fitness Education Training Provider
With our industry-leading 5-Star support our expert team will guide you to grow your career through our wide range of internationally recognised, health and fitness education qualifications. We provide the very best fitness education experience for our students. Our ethos is centered on you, and throughout your journey you will have your own assigned tutor for support. Our students are at the heart of everything we do and this is what separates us from everyone else. We hope you enjoy reading our reviews from our former and current students.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,545)

2,249 reviews in the last 12 months

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Rated 5 out of 5 stars

Come to Manchester today for my…

Come to Manchester today for my practical assessments. I was really nervous about the travel as my Newcastle assessment was cancelled however Jodie made me feel right at ease. I’m so happy to travelled down for the day, she made me feel right at ease and had a great day! 10/10

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

LVL 2 Assessment with Gary

Had an assessment with Gary R. And he was polite, informative & kept the overall tone of the session easy and light so me and my peers felt a lot less pressure.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Personal Trainer.

I have recently decided on a career change and become a Personal Trainer through The Fitness Group. I have been speaking to Harry on several occasions and found him very knowledgeable and helpful. He made the whole process from finding out about the courses, to booking them very easy.

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Level 3 mat Pilates

I recently signed up for the level 3 mat Pilates instructor course, I was in contact with Warren and he has been amazing. He took the time to explain everything to me (even late into the evening) and made sure I was happy and understood everything. Highly recommend getting in touch with Warren if you have any queries!

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Jessy has been my point of contact and…

Jessy has been my point of contact and she has been incredibly helpful with advice and navigating my soon to begin journey. Her manner and bubbly nature always leave me feeling re-inspired. She's an asset to the company.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Jaz was really helpful while finding…

Jaz was really helpful while finding the right course to suit me and what I want to do moving forward.

As it’s a bit of a career change I wanted to make sure it was the right choice and she really helped me find the best courses, I can’t wait to get started!

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

I completed my Stage 2 Level 3 Pilates…

I completed my Stage 2 Level 3 Pilates assessment at the weekend with Lorena. Lorena was supportive, informative and encouraging throughout. Along with the other class participants this created a really good atmosphere to complete this next stage in my Pilates journey.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

So helpful

I wanted more information and was confused about my options and Warren was so very helpful - so excited to be on this journey - thanks to Warren!!!

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Level 2 gym instructor course

I left a voicemail with The Fitness Group enquiring about a course and they returned my call straight away. Harry from the service team was brilliant and I felt very comfortable to book the course right after our conversation. Cheers Harry!

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

I completed my stage 2 L3 mat pilates…

I completed my stage 2 L3 mat pilates assessment with Lorena. She create positive and supportive environment for everyone, her guidance was always positive, clear and constructive. I really appreciate how attentive and encouraging she has been in her feedback and advice that genuinely helped my development and confidence. I am truly grateful for her support during the assessment process and the tips she shared for all of us to progress and develop further.

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Course purchase

Second time now going ahead with a course and further development. As previous very helpful. Easily best pricing compared to others and everything made so simple

August 3, 2026
Unprompted review

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