The Fjord Store Reviews 76

TrustScore 2 out of 5

2.1

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Rated 5 out of 5 stars

First time shopping at Fjord! It is my new favourite shop with a carefully put-together selection. I was very impressed with incredibly fast shipping just a few days before Christmas and they went an... See more

Company replied

Rated 5 out of 5 stars

Bought two poster prints from Atelier Cph, a paper towel holder from Skagerak and the Firebird candle holder and got it all shipped to Germany. The guys at The Fjord Store were great - really helpful... See more

Rated 1 out of 5 stars

I am absolutely shocked at what I have received - it actually makes me laugh. I ordered a "Lifelike UV-Resistant Artificial Boston Fern" what I got was the cheapest and nastiest looking piece of plast... See more

Rated 5 out of 5 stars

The Fjord Store has the most beautiful things. To be honest, I spend too much time browsing their site either for gifts for friends or for something special for my apartment. The print and frame I rec... See more

Company details

  1. Store

Information provided by various external sources

The Fjord Store web store offers a carefully considered collection of home and lifestyle goods from the Nordic countries and Japan. We believe in products that are contemporary yet aesthetically timeless, functional, authentic, and made to last.


Contact info

2.1

Poor

TrustScore 2 out of 5

76 reviews

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Rated 5 out of 5 stars

Smooth shopping experience and quality products

I had a really good experience shopping with The Fjord Store. The website is easy to navigate, the product information is clear, and the ordering process was simple and straightforward. Everything felt professional from start to finish.

My order arrived as expected, and the product quality matched what was shown on the website. I also appreciated the communication during the process, which made the experience stress-free.

Overall, The Fjord Store delivers what it promises, and I would feel comfortable recommending it to others looking for a reliable online store.

January 25, 2026
Unprompted review
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Rated 1 out of 5 stars

SHOCKED!

I am absolutely shocked at what I have received - it actually makes me laugh. I ordered a "Lifelike UV-Resistant Artificial Boston Fern" what I got was the cheapest and nastiest looking piece of plastic - not to mention the size is entirely misrepresented online. Do not buy from these fraudsters.

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery

March 13, 2022
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Reply from The Fjord Store

Thanks Ariel, we strive to get orders out of the door same day as order. Enjoy!

Rated 5 out of 5 stars

Well Done

Love the blanket I ordered, very thick and warm, great design and high quality, could not have been more perfect. The personal handwritten words were very appreciated thanks :)

July 28, 2021
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Reply from The Fjord Store

Thanks Emilie. Enjoy summer, and winter with your new blanket. A fave of ours, too!

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Rated 5 out of 5 stars

The Fjord Store team is amazing

The Fjord Store team is amazing. Just the perfect example of outstanding customer service.

June 3, 2021
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Reply from The Fjord Store

It was a pleasure Linda to provide your chosen gifts for friends in MO. Thanks again!

Rated 5 out of 5 stars

Andy from the Fjord Store was great

Andy from the Fjord Store was great! Thanks for the extra attention to detail as well ease and timing of communication. I’m enjoying everything about my purchases, too!

May 21, 2021
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Reply from The Fjord Store

Thanks Rayna, it was a pleasure.

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Rated 5 out of 5 stars

Prompt Delivery

Prompt delivery! Carefully packaged! I'd shop here again.

February 14, 2021
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Reply from The Fjord Store

Thanks for your order; appreciate the support from Toronto - cheers!

Rated 5 out of 5 stars

First time shopping at Fjord

First time shopping at Fjord! It is my new favourite shop with a carefully put-together selection. I was very impressed with incredibly fast shipping just a few days before Christmas and they went an extra mile to gift wrap everything beautifully with notes on each package! A much-appreciated bonus! Thank you🙏

January 11, 2021
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Reply from The Fjord Store

It's our pleasure! Glad everything made it to Toronto in-time. Thx.

Rated 5 out of 5 stars

I can’t thank you enough

I can’t thank you enough! Both gifts arrived, beautifully wrapped and on time. One was sent to the US and the other locally. Both recipients were delighted and so was I. Great service and quality - a winning combination!

December 26, 2020
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Reply from The Fjord Store

No problem, Leslie. Thank you for letting us help with your holiday gifts. Cheers!

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Rated 5 out of 5 stars

Love this local store

Love this local store. Beautiful homewares and jewelry. Things that are classic and well made and have a stylish twist. My Christmas gift arrived super fast, wrapped and ready to put under the tree. Job done.

December 18, 2020
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Reply from The Fjord Store

Thanks Carla. Merry Christmas!

Rated 5 out of 5 stars

Lovely all around

Great service, quick shipping. Great selection, will shop here again for sure.

December 17, 2020
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Reply from The Fjord Store

Thanks Shannon. Happy Holidays!

Rated 5 out of 5 stars

Happiness

Wonderful service, fast shipping, wonderful product. Happiness. Thank you!

December 11, 2020
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Reply from The Fjord Store

You're welcome! Thanks for shopping with us.

Rated 5 out of 5 stars

Thank you Fjord

Thank you Fjord! The birdhouse I ordered is not only beautiful, it came so quickly. Your response time was so fast with my questions, and I really appreciate you reusing shipping supplies! I'm so glad I came across your shop.

November 19, 2020
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Reply from The Fjord Store

Thanks Jenna. We love our Pidat bird feeder, too. The Stellar's Jays can't get enough of it!

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Rated 5 out of 5 stars

Awesome service

Awesome service! Product is amazing - I purchased the Collar Espresso Maker by Stelton and the quality is top notch.

November 12, 2020
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Reply from The Fjord Store

Thanks Demi.... it's a favourite here, too. Glad you like it. Cheers!

Rated 5 out of 5 stars

Great selection of brands and products

Great selection of brands and products. Fast shipping, would purchase again!

October 21, 2020
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Reply from The Fjord Store

Glad you're happy with your purchase, Janice. Until next time! Thanks.

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service. Gorgeous Well Made Products. This is our second time ordering and everything has been flawless. Thank you!

October 15, 2020
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Reply from The Fjord Store

Thanks Heather - always a pleasure!

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