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The Fleece Company Reviews 

6,450
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, finding them comfortable and well-made, often highlighting the use of natural materials like muslin. Many people also found the ordering process straightforward and efficient, appreciating the attractive prices and various deals, including buy-one-get-one-free offers. However, some customers also noted issues with product sizing, reporting items arrived significantly smaller than advertised. A few other people also felt that product colors did not always match descriptions or expectations, and some reviewers experienced problems receiving only one item instead of two from BOGO offers. Additionally, there were mentions of high shipping costs and extended delivery times.

What people talk about most

Product

Consumers find product experiences to be ambiguous, with many expressing dissatisfaction regarding product... See more

Quality

Customers consistently note positive experiences with quality, praising the gorgeous colors, softness, and... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the ordering process easy to navigate... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many expressing apprehension about delivery... See more

Price

People report ambiguous experiences with price, with some finding prices reasonable and even phenomenal,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My buy one get one free order kept defaulting to two of the same colour when I repeatedly chose different colours. Had to re-start order several times to get the two different colours I wanted. That s... See more

Rated 4 out of 5 stars

So far the ordering experience has been easy and problem-free. I liked the discount offered for an additional set of pillowcases at 40% off after placing the initial order. I can't vouch for the blank... See more

Rated 4 out of 5 stars

I have not received my blankets yet so I can’t speak on that yet but the ordering process was easy enough and I love a buy one get 1 free offer. One negative though your timer on my special offer for... See more

Rated 4 out of 5 stars

The blanket I ordered came arrived much smaller than the size listed on the website. Contacted customer service and after a few emails and pictures, Justine took care of the problem and a new blanket... See more

Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(6,450)

5,952 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Easy to pick out!

It was easy picking out the colors and the website was easy to use! I would've gotten the pillowcases but, there was only one size!

August 5, 2026
Unprompted review
Rated 4 out of 5 stars

So far so good

So far so good! No problem navigating the website. Will reserve opinion until I see how long it takes to get and if all the claims made prove to be true!

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great 👍🏼

I ordered two king size on their BOGOF offer. They are perfect for the heatwave we are going through. They do shed tho so I’m having to wash them regularly to try and eliminate this. Size wise they are perfect 👌🏼 excellent quality and super pleased. Delivery was slow but worth the wait . There are several negative reviews from customers but I’m happy with the items 😊

August 5, 2026
Unprompted review
Rated 1 out of 5 stars

Size NOT Accurate, CAN'T Dry in Machine

I have 2 major complaints about this blanket. First is the size. I ordered 2 queen size blankets for my 2 queen size mattresses. The blanket is soft and light, but the package is marked "Standard" with dimensions at "150 X 200 cm". These dimensions translate to 59" wide X 79" long, but this blanket is only 49" inches wide. When it's sitting on top of the mattress there's at least a 12-inch gap from blanket to mattress on each side of the blanket. This blanket looks like the top of a twin size mattress. When I look up the dimension for a twin blanket it should be 65" wide, which is substantially smaller than this 49" wide blanket. Second is the fact that you can't dry the blanket in a machine dryer. After I ordered the blanket, I got a care email saying the blanket must be air dried. It can't be dried in a machine dryer. If I had known about the drying issue, I never would have ordered this blanket. Very unhappy with this purchase.

August 5, 2026
Unprompted review
Rated 1 out of 5 stars

Smaller than advertised

Ordered 2 blankets of a certain size and received blankets much smaller than advertised. So far no response from the company re returns and refunds! Google this company, they are not trustworthy.

August 3, 2026
Unprompted review

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