The French Farm Reviews 

403
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique selection of products, often noting their delicious taste and the availability of hard-to-find items. People frequently highlight the easy ordering process, fast and prompt delivery, and exceptional, careful packaging that ensures items arrive in perfect condition, making the overall experience seamless and enjoyable. However, some people mentioned occasional issues with the delivery experience, such as packages arriving later than expected, a lack of detailed tracking information, or items arriving damaged.

What people talk about most

Product

Users describe positive interactions with product, highlighting the excellent quality and delicious taste of... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the delicious taste of various food... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the prompt and fast... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and intent to reorder due to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a francophile and francophone who has lived and worked in France and of course a HUGE foodie. For years I was getting a lot of my French ingredients, including my favorite mustards from Edo... See more

Company replied

Rated 5 out of 5 stars

French Farm products are one of a kind, I have purchased your beautiful steak knives and this time I got the lollipops and they’re delicious. I ordered the fruit, caramel and milk chocolate, never had... See more

Company replied

Rated 5 out of 5 stars

The tea towels that I had ordered were packaged well, without any damage. The fabric is soft, without any roughness or bleeding of colors. I would highly recommend these products because they look a... See more

Company replied

Rated 5 out of 5 stars

I placed my first order with the French Farm and am very impressed. There was an issue with the shipping through FedEx (not their fault) and when I reached out to the French Farm, they immediately fol... See more

Company replied


Company details

  1. #4 of 39 best companies in Food Products Supplier

Written by the company

The French Farm has searched the European continent to bring you the finest in imported gourmet foods, and kitchen and dining decor.


Contact info

4.9

Excellent

TrustScore 5 out of 5

403 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(403)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality and service

Jams, cookies, crackers, and candy were all delicious!! Items were extremely well packed and just as described online. And they arrived quickly!

May 1, 2023
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Rated 5 out of 5 stars

I ordered TWO LARGE Touchon Company…

I ordered TWO LARGE Touchon Company brand
Tea Towels - I could not figure out to leave a Mother’s Day message......However, my sister who had lived in France 🇫🇷 for 7 years understood the beautiful quality.
She was very happy, they are quality and large, My suggestion to your Website is to to include the ability to leave a message. Simply wonderful to buy from Europe!

May 2, 2023
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Rated 5 out of 5 stars

Love shopping here

Love shopping here! Such a wonderful selection of hard to find items for my pantry. Always packaged with extreme care, and quickly delivered too. I have shopped at other "European import" online shops before, and they always had long ship times with items usually arriving dented or sometimes broken. Loyal French Farm customer now.

March 28, 2023
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Rated 5 out of 5 stars

All the best French products

I used to work for a French organization and lived all the products my colleagues would share. I'm thrilled to be able to get them delivered to my home, and at reasonable prices! Love everything I received.

March 30, 2023
Rated 5 out of 5 stars

Great items to pick from

Great items to pick from. I love everything I purchase.
Excited to get them out the box and they are always Packaged well.
Great for a splurge or gifts or for unique hard to find items.

March 29, 2023
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