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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their exceptional quality, craftsmanship, and stunning designs, often noting that the jewelry looks and feels premium. Many people are delighted with how well the pieces hold up to daily wear, even through activities like showering, without tarnishing or losing their appeal. The aesthetic appeal and versatility of the items are frequently highlighted, with many reviewers receiving numerous compliments. However, some customers experienced significant issues with order processing and delivery, with several reporting long delays, missing items, or a complete lack of tracking information. While some found customer service to be phenomenal and responsive in resolving issues like lost packages or incorrect items, others were dissatisfied with a lack of communication and unaddressed concerns, particularly regarding delivery problems and warranty claims.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the craftsmanship,... See more

Quality

Users describe positive interactions with quality, frequently praising the excellent craftsmanship,... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers praise fast shipping, with some receiving... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise quick shipping, with some... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the support team for being... See more

Based on these reviews

Rated 5 out of 5 stars

One of the best jewelry brands I have ever shopped at. I got my boyfriend three rings for Christmas and got a complimentary travel jewelry case as well and he is obsessed with them. The whole process... See more

Rated 5 out of 5 stars

Ordering from Gasper Jewelry was super easy and smooth from start to finish. The delivery was fast — everything arrived right on time and well packaged. The quality blew me away — from the 8mm Cuban l... See more

Company replied

Rated 5 out of 5 stars

Very nice products. As an amateur who dabbles in jewelry, I was able to easily snap off the dangling Gasper medallions that NO ONE wants on their wrist. Not sure why it's necessary. Is there another... See more

Rated 5 out of 5 stars

I ordered the tanzanite chip necklace with 3” extenders. I was blown away by the expediency of my order from placing my order to receiving it. Well packaged and exactly as pictured. It looks great, fi... See more


Company details

  1. Fashion Accessories Store

Written by the company

We're flipping the script on jewelry norms. Expect top-notch quality that outperforms and outlasts, designs that make a statement, and prices that leave our competitors in the dust. We're here to empower and impress, no fluff, no overpricing - just pure, standout style.


Contact info

4.0

Great

TrustScore 4 out of 5

914 reviews

5-star
4-star
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1-star

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 3 out of 5 stars

The chain was way too heavy

The chain was way too heavy. Perfect length but too heavy for the drop. The drop is beautiful but I’ll have to find a lighter chain for it to look really good. On a man it might be ok but too heavy IMO for a woman

April 13, 2026
Unprompted review
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Rated 5 out of 5 stars

This is my second tanzanite chip

This is my second tanzanite chip . I bought it to keep here at my 2nd home. Always whenever I wear it I get lots of compliments. I’ve given several people the website to get one. Everyone thinks it’s really expensive and are shocked and please to learn it only looks that way.
I plan to get another color perhaps in silver.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service!!

Amazing service!!

In addition to very quick shipping, the team at Gasper has been responsive, understanding, and generally very quick to action and overall amazing! There has been the best Customer Service I’ve had all and I will come back again!

April 3, 2026
Unprompted review
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Rated 5 out of 5 stars

My order got lost because of a local…

My order got lost because of a local postal carrier, which was not the fault of Gasper. How they handled it was really perfect. They did the whole research and gave me instructions on how to do the research on my end and to contact my local postal service. In the end, the conclusion was made that the fault was of the local delivery guy that lost my package, and Gasper is willing to compensate for the losses. I will give them five stars for the service, and I'm looking forward to buying more.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Gasper Jewelry combines elegance

Gasper Jewelry combines elegance, quality, and wearability in a way that feels effortless. Definitely a brand I’d recommend if you’re looking for timeless pieces that actually last.
The finishing is clean, the shine is beautiful without being too loud, and most importantly, it looks even better in real life than in photos.
What I loved the most is how versatile their designs are. You can wear them daily for a simple, classy look, or style them for a more dressed-up occasion.

March 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Surprises how good everything was

Don’t underestimate them. Everything was good from start. Then I got my bracelet (the creation of Adam one) but sadly I ordered the smaller one, and it didn’t fit me. I tried opening and closing it the whole time until I broke it. Nothing to do with the quality, the quality was outstanding and the level of detail on the hands is amazing. I texted the team for a hope to get some help seeking options for a replacement. they answered quickly, helped me and offered me to replace my broken one and this time with the right size. I’m surprised of how much they care about their clients, I’ll definitely keep buying their products. Good quality and a great brand.

February 26, 2026
Unprompted review

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