First experience with this company wasn't good due to the way a return was handled (promised to send out much wanted/needed replacement goods asap but instead refunded which hugely messed up party pla... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After initial mixup with delivery address the matter was resolved with speed and efficiency. I have already placed a second order which is proving most enjoyable. Would strongly recommend this compa... See more
Wonderful service fast delivery good selection of French wines. They were helpful people. Not sure what else you could ask for. Good experience throughout and again this time Frequent customer... See more
Good communication about wines which were not available although it is disappointing that relatively ‘normal’ wines were out of stock. Delivery when promised.
Company details
Written by the company
At The General Wine Company, we're a family-run business with a deep-rooted passion for wine and spirits. For over four decades, we've dedicated ourselves to curating a collection of exceptional wines, meticulously sourcing from around the globe. We believe in going beyond the ordinary, seeking out small, independent producers who pour their heart and soul into crafting unique and truly special wines. We're not just a wine merchant; we're a family sharing our love of wine with yours. We invite you to become part of our story, to discover the dedication, artistry, and passion that goes into each bottle. We strive to provide more than just wine; we aim to deliver an experience – a chance to savour the unique flavours, appreciate the craftsmanship, and connect with the stories behind each bottle.
Contact info
39 Lavant Street, GU32 3el, Petersfield, United Kingdom
- 01730235923
- enquiries@generalwine.com
- thegeneralwine.co.uk
4.5
Excellent
112 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great Deals
I purchased a number of bottles from a special offer promotion. They were types I had not tried before - but as usual - they were all good!
Thanks General Wine Company.
October 12, 2026
excellent service
October 16, 2026
The bottle was very well packaged.
October 6, 2026
Positive impression
My first approach and order with the company was impressive: the website was easily navigated; the ordering and payment online were made without difficulty; the delivery, fast and efficient. All in all, a positive experience.
October 1, 2026
GREAT
Terrific wine, delivered promptly, well packaged, reasonable postage. All great.
September 28, 2026
For an elderly person it was very easy…
For an elderly person it was very easy to use the website to order .The order was delivered in 2days the packaging was excellent
September 10, 2026
First experience with this company…
First experience with this company wasn't good due to the way a return was handled (promised to send out much wanted/needed replacement goods asap but instead refunded which hugely messed up party plans for us due to timing) however since they heve redeemed themselves! Good prices, speedy delivery.
August 17, 2026
Marvelous stock holding
Marvelous stock holding, good prices and fast prompt delivery.
August 12, 2026
Great service
Parcel arrived timely & well wrapped. Very pleased & would shop here again.
July 7, 2026
Paid £160 for don julio 1942
Paid £160 for don julio 1942, my favourite drink. Received the cheap £60 version. And they are unwilling to refund the difference. Will not use again.
April 2, 2026
Unprompted review
I have only just received the wine…
I have only just received the wine ordered in earlyDecember. The admin and customer service has been woeful.
March 19, 2026
Unprompted review
Reasonably quick delivery
Good communication about wines which were not available although it is disappointing that relatively ‘normal’ wines were out of stock.
Delivery when promised.
February 18, 2026
I ordered a 2017 Chateau Musar for my…
I ordered a 2017 Chateau Musar for my wedding anniversary. I received a 2018 Chateau musar which isn’t a bad wine but didn’t hit the mark for the year we married. Simple mistake but the invoice says it’s a 2017 and so does my order confirmation. I couldn’t even be bothered to return it. If you can’t offer a solution I’m afraid I won’t be shopping with you again..
February 11, 2026
Excellent response to my query…
Excellent response to my query regarding my failed delivery.
January 28, 2026
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