The products were excellent, just be patient if you have lithium battery related products because it comes by Land parcel. But every wait was worth it. Genuinely giving 5 stars. Keep it up guys. Love... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The product is amazing. It was packed nicely and was sent very quick after ordering. I really liked the experience of ordering from GiggleGrass, there was no hassle. I was a bit sceptical since it was... See more
Just received my first Thermal extraction device from giggle grass. Super fast delivery and pompt customer service response. I got dynavap the G3 from them and in love with it already. Valing is indee... See more
Ordered a Dynavap G3 from GiggleGrass, the product was missing from the box. Reported it to Team GG, but support was unhelpful and refused to verify their claims. They already had my contact d... See more
Company replied
Company details
Written by the company
Authorized retailer Dynavap, Storz and bickel, Arizer, Pax, Puffco, Madheaters, Tinymight, etc in India. Dry herb vaporisers and accessories.
Contact info
CDA 1, Cuttack, Odisha, 753015, 753015, Cuttack, India
- 8329266997
- support@thegigglegrass.com
- thegigglegrass.com
4.4
Excellent
132 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and great product
Ordered multiple items from them and service have been always on point.
October 5, 2023
Good product 👍🏻 must buy !!
I bought a dynavap m rosium, it is in good condition and shining like anything, delivery came a day earlier. About the product it is nicely made to simply experiencing a whole new level 👍🏻👍🏻
October 11, 2023
Unprompted review
good packing and genuine product
September 17, 2023
Great
Great selection of products and speedy shipping. Quality of product delivered is top notch.
September 30, 2023
Good pricing and fast shipping
Good pricing and fast shipping. Special care was taken for the glass parts
September 16, 2023
It doesn’t work properly this product
September 24, 2023
No idea of when the product is arriving
September 17, 2023
Excellent customer service and large…
Excellent customer service and large collection of choice
September 15, 2023
Cant be more grateful that they are so…
Cant be more grateful that they are so legitimate in what they do and trust the customer and hence become very very trust worthy. Had a great experience.
August 1, 2023
Worth it place to buy for your needs
Worth it place to buy for your needs. Just trust their processe. They provide best prices and experience
#staymedicated
July 10, 2023
Missing stuff in a bundle
Missing stuff in a bundle
Dosing capsule case came without capsules.
Rest all products came as.expected
July 28, 2023
12k for the same product is not right
12k for the same product is not right, it should have been 8k at the most
July 8, 2023
Reply from thegigglegrass.com
Hello,
Sorry for the unpleasant experience. All the prices are transparent and we won't be able to provide any assistance regarding this issue.
Proactive management and good collection of products.
Edit: I was immediately contacted after I put up the inital review of 3 stars for the issues I mentioned and was informed of all details. I’m now a very happy customer of the pre delivery experience.
Has a good selection of vapes, but I had no form of communication after purchasing. No tracking the order nothing, I still don’t know what’s happening and how long it will take.
June 24, 2023
I bought an X max product from GG and I…
I bought an X max product from GG and I must say they are very good. The packing was good and reached me before time. I'm glad I knew this website. You guys are the best!
May 7, 2023
Unprompted review
Good product and support team.
April 2, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.