GO2 Reviews 

296
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Hi, first time using your company, recommend by a friend, I bought the curb it stick, i received an envelope in the normal post with only a packing slip inside, the envelope looked liked it had bee... See more

Rated 5 out of 5 stars

I ordered the value pack (4 Inhaler Sticks) and they arrived very quickly after ordering. I'm using the Energy and Focus inhalers whilst my Wife is using the Calm and Sleep inhalers. So far so good. T... See more

Rated 5 out of 5 stars

Love the concept. Fabulous idea . I have been using the focus at work and whilst studying. Certainly helps with brain fog and enhances concentration levels . Would be useful on long car journeys too... See more

Rated 5 out of 5 stars

A few months ago I stumbled across the Go2 Sleep stick in my local chemist and bought it for my daughter-in-law, Hannah, who has always struggled with difficulty sleeping. Hannah had often had to reso... See more

Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

296 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(296)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product.

Great product.
Leaves hands feeling clean but not dry.
Excellent customer service. I would definitely recommend this company.

February 6, 2022
Advertisement
Rated 1 out of 5 stars

Hand gel

Bought 70% alcohol hand gel with tea tree from Superdrug. Really liked it so bought 1000ml. This run out so I bought 2 more 1000ml to find that it was really sticky and slimy texture. Compared the bottles and the ones I bought were alcohol free and included aloe. They are awful. £20 and 2 litres of hand gel wasted! Tried to get in touch via the contact form on their website but no response. Superdrug no longer sell the 70% alcohol one to exchange and out of stock on their website so I guess discontinued.

January 28, 2022
Unprompted review
GO2 logo

Reply from GO2

Hi. These are two different products which Superdrug stock. One is Alcohol Free and one contains Alcohol. They have a completely different consistency, the Alcohol Free one more gel like. As you purchased the product from Superdrug you can return it to the retailer you purchased it from. We would love to help, but in same way as if you picked up a conditioner from Superdrug, instead of a Shampoo, it is not reflective of the brand. It is possible that the retailer need to have clearer in the store communication, but the Alcohol Free Hand Gel is formulated to lay as a barrier on hand, which takes longer to dry, vs the Alcohol which quickly absorbs and kills bacteria, but doesn't act as a barrier. Hope that helps.

Rated 1 out of 5 stars

Out of date

Ordered the pack of 4 and they were all put of date. Looking through amazon I found similar stories. Be aware please check dates on inhalers. No one has been responding to these reviews on amazon to clarify this.

January 25, 2022
Unprompted review
GO2 logo

Reply from GO2

Hello. They are not out of date, what you are seeing is the batch code, not the use by date. As this has caused confusion all new stock going on will have the words BATCH CODE next to the numbers. Your sticks are good for 12 months on shelf and 3 months after opening, so well within date.

Advertisement
Rated 5 out of 5 stars

Amazing customer service i had a…

Amazing customer service i had a problem i didn’t receive my first order i email the company and they sent me out a replacement straight away I received it today very happy with the product and the service and would highly recommend the brand thanks again.

January 17, 2022
Rated 1 out of 5 stars

It has not come and have been waiting a…

It has not come and have been waiting a week

January 16, 2022
GO2 logo

Reply from GO2

Hi Terry, it was dispatched the day after you ordered. We have experienced some issues with Royal Mail since before Christmas and will send out a replacement order. Kindest, the GO2 team

Rated 1 out of 5 stars

I have not yet received the product I…

I have not yet received the product I ordered or had any communication from the company it’s been 10 days since I placed my order and payment taken via PayPal.

January 9, 2022
GO2 logo

Reply from GO2

Hi Lisa. We are really sorry to hear that you have not received your sticks. It was dispatched the next working day, but we have unfortunately experienced a few challenges with Royal Mail over the last weeks. We will arrange for a new dispatch tomorrow. We apologies for any inconvenience.

Advertisement
Rated 5 out of 5 stars

I ordered the value pack (4 Inhaler…

I ordered the value pack (4 Inhaler Sticks) and they arrived very quickly after ordering. I'm using the Energy and Focus inhalers whilst my Wife is using the Calm and Sleep inhalers. So far so good. The scents are very pleasant and I can feel my inhalers go to work almost immediately. My wife is also finding hers very useful especially the Calm inhaler which she keeps to hand whilst at work which is a very stressful environment.

December 13, 2021
Advertisement
Rated 5 out of 5 stars

Easy to order

Easy to order, arrived on time and the products smell amazing! Cant wait to start using them.

December 1, 2021
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look