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Ordered and paid (Apple Pay) for Bird sunglasses (Tawny in dusk, charcoal lenses). never received an email (no, not in my spambox either), never heard from them again (they don't answer emails), no answer, not on instagram either. Do NOT order people, they are SCAM! My money is lost....
Do not use, they will not fulfil your order and do not communicate / pay their end retailers.
Placed order, all seemed well. They put me in touch with end retailer and then when I tried to get delivery the end retailer noted they have not been paid so can I cancel order. I tried contacting good boutique with no resolution. Payment was taken straight away but no product has been received.
I have escalated to Paypal now for full refund.
I never received my order. I cannot get anyone to communicate with me I’m regards to where my product is. However, I have been charged for it. Very poor customer service and obviously a bogus company.
Didnt recive my order so far iam waiting 1 month......... no money refund and they dont respond to my emails.... Its looks that they scam more people....
DO NOT ORDER FROM THEM!!! I placed an order on June 20. After a week of waiting, I contacted them asking whether my order has been shipped yet. The seller replied saying that they never received my order in their system and they'll try to resolve it with The Good Boutique. They already charged my PayPal account this whole time so I don't understand how my order isn't in their system. After that, they stopped replying to all my messages and I had to file a claim with paypal. Right now, I'm waiting for PayPal to review the case.
Great prices and quick delivery. Ordered twice from you with no issues
Omg, I will retract, due to an eye condition and the fact that I failed to thoroughly examined the parcel I saw just one ball of yarn but did not see that the others where a different colour.my goodness how can you sell something to someone that they did not ask for.please can you refund my money. I'm not going to sending back the wool as it comes all the way from Amsterdam. If you want the yarn I am happy to give it back if you came and collect. Goodness me I'm on shock.i was supposed to of made this hat for a friend it her birthday Saturday now I can not make the present.
Order number 18544
Estimated arrival date on Wednesday, May 17
Total: £5.68
Sonia Russell
Drops Alaska
Quantity: 4 - Unit price £1.42
Denim blue - uni colour 57
Incorrect colour pluses you put oddcolours inside.
The green olive was ONLY what I wanted and you put one ball of olive and three denim. I am furiously disappointed
Lovely quality item I’m really pleased with it. Delivery took quite a while it was two weeks later than the date given on the email and no one responded to my email when I enquired about this.
I also had to pay £20 in customs fees which I don’t think was very clear (I had another look to see if I’d missed it and couldn’t find a notice about this but that’s not to say there wasn’t one it just wasn’t very clear)
The item is still worth it with the customs fees it’s really lovely so it turned out well in the end :)
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