Very disappointed I placed a order on the 20th December today is the 10th January and still not received my items I have asked to return the items when they arrive as these were needed by today... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered the Panini Spider-Man 60th Anniversary sticker album with sticker box on NOV 17 2022. Its December 23rd 2022, and nothing; about 5 weeks later. I know I am in far away Puerto Rico, but I sent... See more
Exceptional customer service. There was a minor problem with recent order of mine and the lengths taken by Dan to fix it were amazing. If this level of customer service was applied by large retai... See more
Order some stickers and magazine, their was no order update so waited. Then thought email and no reply tried to call and invalid number and then I looked at reviews. Worse fear I been scammed. I cont... See more
Company details
Written by the company
The Got Need Swap Shop - Here to turn all of your sticker and trading card “NEEDS” into ”GOTS” and ”SWAPS”. We sell new starter packs, card packs, multipacks, tins, magazines, books, packaging and so much more. We also run gotneedswap.co.uk a website which helps you to finish you sticker or trading card collection by swapping with other collectors and every purchase through our The Got Need Swap Shop comes with a voucher for a years free membership of the site to help you finish your collection without it costing you the earth! Got Need Swap is an online community for collectors of stickers and trading cards to swap their extras and finish their collections. Years ago we were allowed to take our stickers to school and flick through a pile of them with our friends - got, got, got, need! We do that online. We have a YouTube channel with pack openings to show you what you get when you buy a starter pack or anything else. We are on Facebook, building a community of collectors to discuss, help and generally be friendly. Search GotNeedSwap in YouTube, Facebook or Google for more details.
Contact info
United Kingdom
- 01386 258003
- info@gotneedswap.co.uk
- thegotneedswapshop.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Very disappointed I placed a order on…
Very disappointed I placed a order on the 20th December today is the 10th January and still not received my items
I have asked to return the items when they arrive as these were needed by today
The delivery time is very very poor
Deserves 1 star
The 2 stars are for the people that do swap because the premise of the site is good. I however will not be using this site again due to ordering and paying for cards directly from the site and never receiving them or a refund. The last communication was an apology the they had been ill but neither cards or money has showed up. 9 year old left upset 😡
This site doesnt seem operational now
This site doesnt seem operational now, it links to a slot site with the email linking to a UK site that is just swapping nothing like the other site where i can buy cards and sticker packs. Did something happen?
After seeing a lot of negative reviews…
After seeing a lot of negative reviews on here, I thought I need to write one about my experience. I found a card I needed to complete my sons adrenalyn xl 22/23. It's was half the price listed else where. It was easy to get logged in. Had regular emails keeping me informed and it was dispatched within a day or two of the order being placed. It was sent via first class signed for. Would definately use again.
Would rate 0 stars if I could
Would rate 0 stars if I could. Ordered 2 sticker books. None arrived. Emailed multiple times with no response.
I would give zero stars if possible
I would give zero stars if possible. This website is a scam. I ordered 200 GBP of Panini cards in two orders and NEVER received either order. I sent an email, even called at least three times from the US--there is just a quick answering machine. No one ever returned my calls or got back to me in any way other than a form email saying possible delays. TOTAL RIP-OFF.
DO NOT BUY!!!
DO NOT BUY!!!! I ordered from here on 19th November nearly £30’s worth of items, still waiting! Nobody responds to emails, website is down!! Can’t believe it!
Never received my order
I bought a star signing tin back in November 2022 for a Christmas present and I’m still waiting for it!!! I’ve emailed so many times and no one has got back to me. Absolutely disgusting service!!
Avoid at all costs
Order placed ahead of Christmas and still not arrived. No response to emails either. Avoid.
DO NOT BUY ANYTHING FROM GNS.I placed…
DO NOT BUY ANYTHING FROM GNS.I placed an order two weeks ago, no update on when item will be sent. I emailed a week ago for an update, no response.
Never received item or any response to…
Never received item or any response to my emails, It is a scam esp. aimed at kids.
DO NOT buy anything from this scam…
DO NOT buy anything from this scam company !!! They will take your money but you will not receive your goods and all emails go unanswered.
So far: NOTHING has arrived, website Down
Ordered the Panini Spider-Man 60th Anniversary sticker album with sticker box on NOV 17 2022. Its December 23rd 2022, and nothing; about 5 weeks later. I know I am in far away Puerto Rico, but I sent them multiple emails and, first, I got an automated response saying they were having issues with shipping, but that the store would do anything it could to get things going. More time passed, and still NOTHING, so two or so days ago, send them another email and got the error message from gmail saying the store's email doesnt exist or can be found. Now, as of today, 12/23/2022, the website is DOWN. FCkers.
Order arrived in good time, well packaged and as expected
Was worried after reading the reviews but my order arrived in good time, well packaged and as expected. Thank you.
Scam Site
Made an order we still have the email. They have taken our money, do not respond to emails and when I try to log in to their site it says the email isn't recognised. This is a scam site DO NOT purchase from them. If you try to call the number (usa), no one answers. order TGNSS-5989 for nearly £130
GNS Took my 7yr son’s pocket money and…
GNS Took my 7yr son’s pocket money and 10 weeks later nothing received. Emails unanswered and phone line doesn’t work.
Wish I’d read these reviews before placing order on his behalf.
DO NOT USE
These people take your money, don’t reply to emails and you never receive the product. DO NOT USE THEM. You will lose your money.
It’s a scam
It’s a scam. I only lost £21 but very annoying. Ordered, paid, nothing arrived after 4 weeks - no tracking number, no response to telephone or email. Please don’t use
Ordered from here …
Ordered from here on the 18th of octor and not had a reply. I have no reported them to trading standards and be able to claim back what i spent. If you all report we will have a better chance its easy online form
Same bad experience as others
I placed the order weeks ago, and there's been no delivery or response to emails. I've requested a refund within a week or I'm contacting my credit card company. I wish I'd checked here first.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





