The Green Cross Reviews 

111
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, knowledgeable, and genuinely helpful approach, making interactions pleasant and productive. Many people appreciate the welcoming atmosphere and the feeling of being in a community-focused neighborhood spot rather than a commercial operation. The service is frequently highlighted as excellent, with consumers noting the efficiency and ease of their overall experience, often describing it as quick and smooth. Reviewers are particularly impressed with the great customer service and the convenient location, which is close to public transit.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Location

People report positive experiences with location, frequently describing it as a great spot in San Francisco... See more

User experience

Reviewers consistently express satisfaction with their user experience, highlighting the simple sign-up... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting it as amazing, great,... See more

Service

Customers consistently report positive experiences with the service, often highlighting the staff's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Take it from a local SF native and life long cannabis advocate this place is the best place for all your cannabis needs. The staff and service and atmosphere is just absolutely amazing. The high qua... See more

Rated 5 out of 5 stars

I’ve been to a lot of dispensaries around San Francisco over the years, and The Green Cross still stands out in a way that’s hard to explain unless you’ve been there. First off, the staff a... See more

Rated 5 out of 5 stars

great service by shawn , very friendly and very helpful! made my first time here very comfortable, definitely will be coming back !

Company replied

Rated 5 out of 5 stars

Great experience, good deals for good quality. They are very helpful, will be comming back here again!

Company replied


Company details

  1. Cannabis store

Written by the company

The Green Cross is located at 4218 Mission Street in the Excelsior District of San Francisco, and we welcome you to stop by at your convenience! Our hours of operation are 8:30 AM to 9 PM Monday through Saturday. Our staff is professional, friendly, and able to advise our members on the wide-range of cannabis products we provide, including: Cannabis, Pre-Rolls, Edibles, Concentrates, Tinctures, Pipes, Vaporizers, Topicals, and much, much more. Serving San Francisco is our specialty, but our passion is our members


Contact info

4.9

Excellent

TrustScore 5 out of 5

111 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(111)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great first time here

Great first time here! Sam at the door made me feel extremely welcomed. Made the sign up process simple. Sean at the register even bettered the experience. He helped me get exactly what I was looking for and his interaction and people skills were beyond ordinary and amazing. Great environment, clean and definitely coming back.

May 22, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you so much for the thoughtful review, Jonathan! We’re thrilled to hear your first visit was such a positive experience from start to finish.

Sam will be happy to hear he made the sign-up process welcoming and easy, and we’ll definitely pass along your kind words to Sean as well. His ability to connect with people and help customers find exactly what they need is something we truly value.

We’re also glad you enjoyed the clean environment and overall vibe. We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Memberships

great membership, wonderful customer service.

May 22, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Julia! We’re so glad you’ve had a wonderful customer service experience with us.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Hooked me up from out of town

Hooked me up from out of town! First cali dispo experience was sick!!

May 20, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the awesome review, Dacota! We’re honored to be your first California dispensary experience and so glad we could make it a great one.

Hope you enjoy your time in town, and we truly appreciate you stopping by The Green Cross. Looking forward to welcoming you back next time you’re in California!

Rated 5 out of 5 stars

First time for my 21st and they hooked…

First time for my 21st and they hooked me up

May 20, 2026
Unprompted review
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Reply from The Green Cross

Thank you for celebrating your 21st with us, Sierra! 🎉 We’re so glad your first visit was a great experience and that our team could help make it special.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

I love this place

May 19, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you so much for the love, James! We’re so glad you enjoy coming to The Green Cross.

We truly appreciate your support and look forward to welcoming you back again soon!

Rated 5 out of 5 stars

great service by shawn

great service by shawn , very friendly and very helpful! made my first time here very comfortable, definitely will be coming back !

May 18, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the wonderful review, Selina! We’re so glad Sean made your first visit comfortable and welcoming. We’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

My friend told me come & visit

My friend told me come & visit. Was told best in SF

May 15, 2026
Unprompted review
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Reply from The Green Cross

Thank you for stopping by and giving us a visit, Cedric! We’re honored your friend recommended us and even more honored to be called one of the best in SF.

We truly appreciate your support and hope to welcome you back to The Green Cross again soon!

Rated 5 out of 5 stars

Great place

Great place, Steve was awesome helping me out!

May 14, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Simon! We’re so glad Steve was able to help and make your experience a positive one. We’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

NICEST people in SF

NICEST people in SF. Loved Gustavo & Steve. Great recommendations.

May 12, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the amazing review, Noah! We’re so glad you had a great experience and that Gustavo and Steve took such good care of you. We’ll be sure to pass along your kind words to both of them. We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Steve was so amazing

Steve was so amazing! Gustavo was very welcoming at the front. Tons of options and great service!

May 12, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the wonderful review, Gabriella! We’re so glad Steve made such a great impression and that Gustavo gave you a warm welcome. We’ll be sure to pass along your kind words to both of them. It’s great to hear you enjoyed the selection and service. We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

The best

The best! 🤙🤙🤙🤙🤙

May 11, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the love, Kirk! 🤙 We’re honored to be your favorite. We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Great

Great! great prices Steve was awesome

May 11, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review! We’re so glad you enjoyed the prices and that Steve took great care of you — we’ll be sure to pass along your kind words to him. We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Awesome experience

Awesome experience. Great selection and fair pieces. Upbeat bud tenders!

May 8, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the awesome review! We’re so glad you enjoyed the selection, the value, and the upbeat energy from our team. We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Best place in the town

Best place in the town

May 8, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the amazing review, Richard! We’re honored to be your favorite spot in town. We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

great service !

great service !

May 8, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Maya! We’re so glad you had a positive experience with our service. We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Steve was extremely informative and…

Steve was extremely informative and helpful. Everyone is friendly and welcoming. My favorite spot in the Bay

May 8, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the amazing review, Bryce! We’re so glad Steve was able to help and provide such informative guidance. We’ll be sure to pass along your kind words to him. It means a lot to hear we’re your favorite spot in the Bay. We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Super clean store!

Super clean store!, Great customer service and product variety!!

May 4, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Mr. Flowers! We’re so glad you enjoyed the clean space, the customer service, and the variety of products. We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Great first time experience Steve was…

Great first time experience Steve was very helpful got some good weed on his recommendation

May 6, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Derek! We’re so glad you had a positive first-time experience and that Steve was able to help guide you to something you enjoyed. We’ll be sure to pass along your kind words to him. We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Fire i love it

Fire i love it

May 5, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the love, Mo! 🔥 We’re so glad you’re enjoying it.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Great!!!!!

May 5, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Hayyan!!!!! We’re so glad you had a positive experience.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

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