The Green Cross Reviews 

113
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff as amazing, friendly, and knowledgeable, often taking the time to provide personalized assistance. People appreciate the welcoming atmosphere and the professional, yet friendly, environment created by the team. The customer service receives frequent praise for being great, amazing, and efficient, with many noting quick and easy interactions. Reviewers also found the overall experience comfortable and smooth, with a simple sign-up process. Furthermore, many customers value the great location, often describing it as a convenient neighborhood gem.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Location

Clients share positive opinions on location, with many reviewers expressing their love for the place and... See more

User experience

Customers consistently report positive experiences, highlighting the simple sign-up process and the friendly,... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing it as amazing, great, and... See more

Service

Users describe positive interactions with service, highlighting that staff members are friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Take it from a local SF native and life long cannabis advocate this place is the best place for all your cannabis needs. The staff and service and atmosphere is just absolutely amazing. The high qua... See more

Rated 5 out of 5 stars

I’ve been to a lot of dispensaries around San Francisco over the years, and The Green Cross still stands out in a way that’s hard to explain unless you’ve been there. First off, the staff a... See more

Rated 5 out of 5 stars

great service by shawn , very friendly and very helpful! made my first time here very comfortable, definitely will be coming back !

Company replied

Rated 5 out of 5 stars

Great experience, good deals for good quality. They are very helpful, will be comming back here again!

Company replied


Company details

  1. Cannabis store

Written by the company

The Green Cross is located at 4218 Mission Street in the Excelsior District of San Francisco, and we welcome you to stop by at your convenience! Our hours of operation are 8:30 AM to 9 PM Monday through Saturday. Our staff is professional, friendly, and able to advise our members on the wide-range of cannabis products we provide, including: Cannabis, Pre-Rolls, Edibles, Concentrates, Tinctures, Pipes, Vaporizers, Topicals, and much, much more. Serving San Francisco is our specialty, but our passion is our members


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(113)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super helpful staff

April 7, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Jack! We’re so glad you found our team super helpful.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Great experience

Great experience

April 7, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Phinehas! We’re so glad you had a positive experience.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Steve was awesome 😎!!

Steve was awesome 😎!!

April 7, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the awesome review, Demeisha! 😎 We’re so glad Steve made such a great impression — we’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Very kind and knowledgeable

Very kind and knowledgeable

April 6, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the fantastic review, Priscilla! We’re so glad you found our team kind and knowledgeable — that’s exactly what we strive for.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Great Experience !!

The workers were very kind. The knowledge was perfect. Good pricing

April 3, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Kameron! We’re so glad you found our team kind, knowledgeable, and our pricing on point.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Great service with Steve

Great service with Steve! Hooked me up

April 2, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Josie! We’re so glad Steve took great care of you — we’ll be sure to pass along your shoutout.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Steve was very helpful we are here out…

Steve was very helpful we are here out of town! Loved his vibe! He helped us get exactly what we were looking for!

April 1, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the wonderful review, Karina! We’re so glad Steve took great care of you and helped you find exactly what you were looking for. We’ll be sure to pass along your kind words to him.

We hope you enjoyed your time in town, and we truly appreciate you stopping by. Looking forward to welcoming you back to The Green Cross next time you’re in San Francisco!

Rated 5 out of 5 stars

Great customer service from Steve

Great customer service from Steve. Fast and simple

March 31, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Nixon! We’re so glad Steve provided fast, simple, and helpful service — we’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Very helpful and informative

Very helpful and informative

March 31, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Matthew! We’re so glad you found our team helpful and informative.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Perfect interaction

Perfect interaction! Will was great and handled everything with grace. Definitely will be back !

March 31, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the wonderful review, Kassai! We’re so glad you had a perfect experience and that Will took great care of you — we’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Lots of options!

Lots of options! Super helpful!

March 31, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the fantastic review, Amber! We’re so glad you enjoyed the variety and found our team helpful.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Loved my experience Steve was awesome

March 26, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the awesome review, Mohammed! We’re so glad you loved your experience and that Steve took great care of you — we’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

First time there and will definitely be…

First time there and will definitely be back! The bartenders were super friendly but Will was very helpful

March 26, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Daniel! We’re so glad your first visit was such a positive experience and that Will was able to help you out. We’ll be sure to pass along your kind words to him.

We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Will helped me out and was very helpful…

Will helped me out and was very helpful and knowledgeable about the products. Quick and easy service and always very friendly! Definitely coming back

March 26, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review! We’re so glad Will was able to help and share his knowledge — we’ll be sure to pass along your kind words to him.

It’s great to hear you had a quick, easy, and friendly experience. We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Very friendly!

Very friendly!

March 26, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Kyra! We’re so glad you had a friendly experience with our team.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Very friendly

Very friendly

March 25, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the kind review, Jocelyn! We’re so glad you had a friendly experience with our team.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Wonderful place

Wonderful place to go to in San Francisco. Will was very knowledgeable and super kind. He helped me find the right items I needed. Thank you so much! Definitely will recommend you visit here.

March 17, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the wonderful review, Linda! We’re so glad you had a great experience and that Will was able to help you find exactly what you needed with kindness and knowledge. We’ll be sure to pass along your kind words to him.

We truly appreciate the recommendation and your support, and we look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Amazing service

Thank you Will! Such an amazing experience. They made me feel welcomed as soon as I walked in. This is by far the best dispensary in San Francisco.

March 19, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the amazing review, Maria Lu! We’re so glad Will made your experience such a great one and that you felt welcomed right from the start. We’ll be sure to pass along your kind words to him.

Being called the best dispensary in San Francisco means a lot to us. We truly appreciate your support and look forward to welcoming you back to The Green Cross soon!

Rated 5 out of 5 stars

Great friendly customer service!

March 20, 2026
Unprompted review
The Green Cross logo

Reply from The Green Cross

Thank you for the great review, Josh! We’re so glad you had a friendly and positive customer service experience.

We truly appreciate your support and look forward to seeing you again soon at The Green Cross!

Rated 5 out of 5 stars

Truly Welcoming First Visit

I have lived in San Francisco for years and somehow this was my first time visiting The Green Cross. I was honestly blown away by how welcoming everyone was the moment I walked in. No pressure, just genuine conversation and great recommendations. The space feels clean and calm which is rare. You can tell they care about what they do.

February 28, 2026
Unprompted review

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