The Hair Consult Reviews 107

•

4.9

e-Commerce Service

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Such amazing service from Cara and The Hair Consult. My first experience buying products here and one glass bottle arrived smashed, it was instantly sorted and they sent another with sincerest apologi... See more

Company replied

I had a problem whereby royalmail did not deliver my item, even upon booking a re delivery. I had the most amazing customer service from Cara from the hair consult who offered for my item to be hand d... See more

Company replied

One of the few remaining places I can buy this product. Good value and super quick delivery.

What a great website. Very professional and informative. I had an online consultaion and came way with a well priced bespoke package of amazing products for my hair. Love their personalized note and f... See more

Company replied

Company details

e-Commerce Service

Written by the company

The Hair Consult provides expert advice on the best products, tools and solutions for your hair. Curated by hair experts with decades of experience, and with contributions from the biggest global names in hair, The Hair Consult offers personalised hair consultations and tutorials as well as access to the best and most innovative hair products on the market.

Contact info

4.9

Excellent

107 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Apr 25, 2026

One of the few remaining places I can…

One of the few remaining places I can buy this product. Good value and super quick delivery.

April 6, 2026

Mar 9, 2026

Delivery was quick and my products were…

Delivery was quick and my products were beautifully packaged .

February 18, 2026

Sep 10, 2025

FANTASTIC!

Products were dispatched promptly and arrived within a couple of days. They were packed nicely and wrapped in tissue paper - very nice touch!

Fantastic price point and value for money. First time customer, but very impressed and will be a regular from now on.

September 3, 2025

Jul 28, 2025

Quick delivery

Quick delivery, very happy with my purchase

July 7, 2025

Jul 23, 2025

Really lovely company to deal with.

Really lovely company to deal with.
Nice packaging and always arrives promptly.
Great Products.
Thank you.

July 16, 2025

Jul 7, 2025

Products that I wanted at a competitive…

Products that I wanted at a competitive price, delivered promptly

June 30, 2025

Jul 3, 2025

Very good customer service every time

Very good customer service every time. Very pleased thank you.

June 25, 2025

Jun 9, 2025

I received a wrong order but they…

I received a wrong order but they professionally and quickly rectified it for me these things happen will definitely use again 5* thank you

June 2, 2025

May 26, 2025

January 8, 2025

Reply from The Hair Consult

Jun 7, 2025

Migle, thanks a lot for the fab review! It means a lot to know everything arrived just right ❤️ X THC team

Jan 4, 2025

November 20, 2024

Reply from The Hair Consult

Jun 7, 2025

Catherine, thank you for taking the time to share. Fast, beautifully packaged deliveries are our top priority! X THC team

Nov 17, 2024

Excellent service xxxx

October 29, 2024

Reply from The Hair Consult

Jun 7, 2025

Rikki, delighted you were happy with our service — we truly appreciate your support! ❤️ X THC team

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