The Hairy Coo Reviews 

915
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 505 reviews, reviewers overwhelmingly had a great experience with this company. People constantly mention that the tour guides are exceptionally friendly, highly entertaining, and filled with fascinating stories about local Scottish history. Travelers also appreciate the wonderfully organized trips, noting that the spectacular mountain views and comfortable bus rides make the entire journey truly memorable. Some reviewers were not happy with certain schedule details, mentioning specific concerns about short stop durations, missing break information, or unexpected timing delays along the way. A few people also felt that the driver commentary was difficult to follow clearly or that additional itinerary transparency would significantly improve the overall trip experience.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting the exceptional knowledge and... See more

Location

Reviewers mention positive feedback about location, expressing appreciation for the breathtaking landscapes... See more

Service

Customers report extremely positive experiences with service, highlighting safe, smooth driving and highly... See more

Holidays

Clients share positive opinions on holidays, describing their excursions as memorable and immersive.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting great guides, comfortable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5 star rating for our guide today Fraser, for being efficient, attentive and knowledgeable and for having a really good playlist of music throughout the tour from Edinburgh to Inverness. Great stops,... See more

Rated 5 out of 5 stars

Three day tour from Edinburgh up to the Isle of Skye with Paul S, our guide and driver. The scenery is spectacular and there were plenty of stops in between the main events to stretch your legs. Paul... See more

Company replied

Rated 5 out of 5 stars

I absolutely hate buses but knew this was the only way for me to see what I wanted to see while in Scotland. My driver, Stephen, was an expert at maneuvering that big bus and even on the country roads... See more

Rated 5 out of 5 stars

Mari was an excellent driver and guide. The only thing I would have appreciated was more time at the Glennfinnan stop, because that was for sure the most interesting part of the tour.

Company replied


Company details

  1. Tour Operator

About The Hairy Coo

Written by the company

Experience the best of Scotland with The Hairy Coo coach tours. Enjoy one of our fun and fascinating day trips or multi-day coach tours of Scotland.

The Hairy Coo offers Scotland tours from Edinburgh. All tours are guided by one of our experienced Scottish tour guides.

We also offer private tours of Scotland for all sizes of groups from 1 - 100.

Contact info

4.9

Excellent

TrustScore 5 out of 5

915 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(915)

540 reviews in the last 12 months

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Rated 5 out of 5 stars

How to squeeze as much as possible into a daytrip

Pick up point was clear. The driver Colin made sure that we all were safe on the bus and during the trip. It was clear what was covered and not included. The air con was a blessing. Very knowledgeable driver who shared bits and bobs of fun facts but of course also so much interesting knowledge about the buildings, nature and more. Thank you so much!

June 23, 2026
Unprompted review
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Reply from The Hairy Coo

Really appreciate your feedback Mona! Colin will be pleased to hear his knowledge and care made your Highlands trip so enjoyable. We hope to see you again!

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Rated 5 out of 5 stars

Highly recommended

We spent a long time on the road, but every minute was worth it. The journey was absolutely stunning, and our driver and guide, Brendan, was AMAZING. He was so entertaining and always willing to help, while at the same time explaining everything to us throughout the entire trip. A fantastic tour. We highly recommend it!

June 22, 2026
Unprompted review
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Reply from The Hairy Coo

Thank you! We’re delighted you had a great time on the tour with Brendan, and it's great to hear you’d recommend it!

Rated 5 out of 5 stars

Our tour guide

Our tour guide, Collin, was exceptionally nice, polite, and funny. His extensive knowledge of the sites we visited truly enhanced the experience. I highly recommend this tour!

June 21, 2026
Unprompted review
Rated 5 out of 5 stars

What an amazing bus tour it has been!

What an amazing bus tour it has been!
Fraser told us so much interesting facts about the history of Scotland and its landmarks. Lots of humour all the way there and back, and even a poem recited - all that while driving the bus🤩 I admire this man 👏🏼
It was pure pleasure!💫
Strongly recommend it👍🏼

June 21, 2026
Unprompted review
The Hairy Coo logo

Reply from The Hairy Coo

What a lovely review! It's wonderful to hear Fraser’s mix of history, humour, and poetry brought the Highlands tour to life. So glad you enjoyed the tour - thanks for the recommendation!

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Rated 1 out of 5 stars

Classless?

Was stopped behind a Hairy Coo coach in Glencoe at traffic lights. We had been waiting a few minutes but suddenly a woman emerged from the bus and proceeded to urinate right in front of their bus and the passengers in my own vehicle. It was a disgusting sight and not something you want to see, especially in a beauty spot like Glencoe. There were public toilets just down the road and surely a grown woman can control herself for a few minutes. It's little wonder that locals are getting tired of the mass influx of tourists, some of which literally treat their home like a toilet. Hairy Coo should not be facilitating this.

Edit: the bus reg was SG25 AFE, name Maeve and date was 26/5/26. I initially contacted HC via their website but received no reply.

May 28, 2026
Unprompted review
The Hairy Coo logo

Reply from The Hairy Coo

This is very concerning to read, and we’re sorry you witnessed this. Please be assured our tours always include planned comfort breaks, and this behaviour is not representative of our guests or team.
While we’re unable to confirm this involved one of our passengers and not another visitor to the area, we appreciate you taking the time raise your concerns and will investigate the situation further.

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Rated 5 out of 5 stars

Hairy Coo tour to Rosslyn Chapel

Went on a tour with Michael to visit the Rosslyn chapel and Wallace monument.
A truly relaxed and informative day.
Michael filled the trip with stories and info, and squeezed in a bonus stop.
Would highly recommend.

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience

Our guide/driver Ian was very informative
Carried the group in terms of conversation and humor
Visited a lot of places so turned out to be very good value for money
Spectacular and amazing views with some activities
Highly recommend even for solo travel

June 14, 2026
Unprompted review
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Rated 5 out of 5 stars

5 star rating for our guide today…

5 star rating for our guide today Fraser, for being efficient, attentive and knowledgeable and for having a really good playlist of music throughout the tour from Edinburgh to Inverness. Great stops, and plenty of them, for a good solid day trip. Highly recommend Fraser and Hairy Coo tours!

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience
Ian is super guide and such a wonderful person
I have done multiple days tour and it was really wonderful
Thank you Ian

June 14, 2026
Unprompted review
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