The Hairy Coo Reviews 

917
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 505 reviews, reviewers overwhelmingly had a great experience with this company. People constantly mention that the tour guides are exceptionally friendly, highly entertaining, and filled with fascinating stories about local Scottish history. Travelers also appreciate the wonderfully organized trips, noting that the spectacular mountain views and comfortable bus rides make the entire journey truly memorable. Some reviewers were not happy with certain schedule details, mentioning specific concerns about short stop durations, missing break information, or unexpected timing delays along the way. A few people also felt that the driver commentary was difficult to follow clearly or that additional itinerary transparency would significantly improve the overall trip experience.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting the exceptional knowledge and... See more

Location

Reviewers mention positive feedback about location, expressing appreciation for the breathtaking landscapes... See more

Service

Customers report extremely positive experiences with service, highlighting safe, smooth driving and highly... See more

Holidays

Clients share positive opinions on holidays, describing their excursions as memorable and immersive.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting great guides, comfortable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5 star rating for our guide today Fraser, for being efficient, attentive and knowledgeable and for having a really good playlist of music throughout the tour from Edinburgh to Inverness. Great stops,... See more

Rated 5 out of 5 stars

Three day tour from Edinburgh up to the Isle of Skye with Paul S, our guide and driver. The scenery is spectacular and there were plenty of stops in between the main events to stretch your legs. Paul... See more

Company replied

Rated 5 out of 5 stars

I absolutely hate buses but knew this was the only way for me to see what I wanted to see while in Scotland. My driver, Stephen, was an expert at maneuvering that big bus and even on the country roads... See more

Rated 5 out of 5 stars

Mari was an excellent driver and guide. The only thing I would have appreciated was more time at the Glennfinnan stop, because that was for sure the most interesting part of the tour.

Company replied


Company details

  1. Tour Operator

About The Hairy Coo

Written by the company

Experience the best of Scotland with The Hairy Coo coach tours. Enjoy one of our fun and fascinating day trips or multi-day coach tours of Scotland.

The Hairy Coo offers Scotland tours from Edinburgh. All tours are guided by one of our experienced Scottish tour guides.

We also offer private tours of Scotland for all sizes of groups from 1 - 100.

Contact info

4.9

Excellent

TrustScore 5 out of 5

917 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(917)

542 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a great tour by Fraser

Had a great tour by Fraser, interesting stories as we drove, and good spots to get pictures

May 5, 2026
Unprompted review
The Hairy Coo logo

Reply from The Hairy Coo

Thank you so much for taking the time to leave us a review. We’re delighted to hear that you enjoyed your tour with Fraser! He’ll be so pleased to hear you enjoyed your time on tour with them.

Thank you again for choosing The Hairy Coo to explore our beautiful city with us! Haste Ye Back!

Advertisement
Rated 5 out of 5 stars

If there is 100 stars for this

If there is 100 stars for this, I would absolutely pick it for fraser the best tour guide ever! We are From the philippines and we enjoyed our edinburgh tour with so brilliant tour guide fraser. thank you sir big time!

May 5, 2026
Unprompted review
The Hairy Coo logo

Reply from The Hairy Coo

Thank you so much for taking the time to leave us a review. We’re delighted to hear that you enjoyed your tour with Fraser! He’ll be so pleased to hear you enjoyed your time on tour with them and that he's recieved the first 100/5 star review!!!

Thank you again for choosing The Hairy Coo to explore our beautiful city with us! Haste Ye Back!

Rated 5 out of 5 stars

Well organized

Well organized, knowledgeable and friendly guide and coach driver.
Covered plenty of sites.
Lovely Scottish music!

May 5, 2026
Unprompted review
The Hairy Coo logo

Reply from The Hairy Coo

Thank you so much for taking the time to leave us a review. We’re delighted to hear that you enjoyed your tour with us!

Thank you again for choosing The Hairy Coo to explore this beautiful country with us! Haste Ye Back!

Rated 5 out of 5 stars

Louis was a great guide

Louis was a great guide, she played music and taught history throughout! She shared history about everywhere we went and passed. Jim from Ratho coaches was a brilliant driver and ensured a safe journey and allowed us to see some brilliant views and got us to some very difficult areas!

May 4, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Hairy Coo Experience

John G. was an amazing tour guide with humor and made the experience fun. He knew a lot of history and knowledge of Scotland, and would provide excellent advice with each stops we stopped at. I would recommend him to see Glenfinnan, Glencoe and Scottish
Highlands to anyone visiting Scotland.

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

A Must Do in Edinburgh

Went in the whiskey distillery and highlands tour, had Ryan as our tour guide/dj/historian/quiz master/driver and we had a blast! Definitely don’t miss this whilst you are in the area

April 30, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Highlands Tour

I took a Highlands tour with our guide Fraser, who stood out for his friendliness, expertise, and deep knowledge. I absolutely recommend him for your guided tours here in Scotland. Thank you, Fraser!!

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience!

Well coordinated from start of the tour until the end.

Our driver/guide Garry was absolutely brilliant in providing the very detailed history of Scotland, specifically, those landmarks within our tour.

Worth the price we paid for, will definitely recommend them and book another tour from hairy coo.

May 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great experience

Great experience and an amazing thing to do if you want a real taste of the high lands. Fraser showed us beautiful sights, told us some great stories and showed us some hidden gems that weren’t even included in the tour. Will definitely come back for another tour!

April 26, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I went to Loch Ness and The Highlands

I went to Loch Ness, Glencoe, The Highlands, and Pitlochary with Nick from Hairy Coos. Nick was very knowledgeable, extremely caring as we had a couple of passengers on the bus with motion sickness and he dealt with the passengers with sensitivity, and he had a jolly good sense of humour with a lot of knowledge about Scottish history. I had a grand day out. Thanks Nick 😀

April 28, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look