Het probleem zat in uw advertentie op de site dat u de bestelling zeer snel zou leveren. Ik moest via e-mail aandringen op die onbevredigende uitleg. En je begrijpt de frustratie toen ik zag dat ik... See more
Company replied
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See what reviewers are saying
We really impressed with the quality of the bedding. The delivery was quick, well packaged and the communication was clear.
After a fewonths of using my duvet it appeared to be damaged at the seams badly,and the zipper was falling off. I contacted customer service by email,showed them the pictures and I was given a gift c... See more
I recently purchased my second duvet from HappyBed, and I couldn't be happier! The quality and comfort of their duvets are exceptional, which is why I decided to buy another one without a cover. It'... See more
Company details
About HappyBed
Written by the company
Discover the Duvet of Your Dreams at HappyBed
English: Wake up refreshed with HappyBed. Find your perfect night's sleep with our dream-worthy duvets. Designed with care, crafted in Europe, and certified for quality and safety. Enjoy fast delivery, a 1-year warranty on all products, and a 30-night sleep trial.
Nederlands: Word uitgerust wakker met HappyBed. Ontdek het dekbed van je dromen: met zorg ontworpen, in Europa geproduceerd en gecertificeerd volgens de hoogste normen. Profiteer van snelle verzending, 1 jaar garantie op alle producten en 30 dagen proefslapen.
Deutsch: Erholt aufwachen mit HappyBed. Entdecken Sie die Bettdecke Ihrer Träume: sorgfältig gestaltet, in Europa hergestellt und nach höchsten Standards zertifiziert. Genießen Sie schnellen Versand, 1 Jahr garantie auf alle Produkte und 30 Nächte Probeschlafen.
Français: Réveillez-vous ressourcé avec HappyBed. Découvrez la couette de vos rêves : conçue avec soin, fabriquée en Europe et certifiée selon les normes les plus strictes. Profitez d'une livraison rapide, d'une garantie d'un an sur tous les produits et de 30 nuits d'essai.
HappyBed: Guarantees and Conditions
- Warranty: 1-year warranty on all products / 1 jaar garantie op alle producten / 1 Jahr Garantie auf alle Produkte / Garantie d'un an sur tous les produits
- Quality: European production: ISO-12951, ISO-12952, and OEKO-TEX certified / Europees geproduceerd: ISO-12951, ISO-12952 en OEKO-TEX gecertificeerd / Europäische Produktion: ISO-12951, ISO-12952 und OEKO-TEX zertifiziert / Fabrication européenne : certifiée ISO-12951, ISO-12952 et OEKO-TEX
- Shipping: Fast delivery / Snelle verzending / Schnelle Lieferung / Livraison rapide
- Trial: 30-night sleep trial / 30 dagen proefslapen / 30 Nächte Probeschlafen / 30 nuits d'essai
Contact info
Wittevrouwen 21, 1358 CD, Almere, Netherlands
- Hello@thehappybed.com
- thehappybed.com
Outlet!
4.1
Great
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Perfect blankets and pillows
July 25, 2024
Practise en mooi
July 16, 2024
Very happy with my Happy Bed
Very happy with my Happy Bed, the whole experience was positive when buying, delivery time was great and the blanket is light and warm.
July 9, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Was echt top!!👍
July 3, 2024
Reply from HappyBed
Beste,
Wat ontzettend leuk om te horen dat je zo positief bent over Happybed!
Als er in de toekomst nog iets is waarbij we je kunnen helpen, aarzel dan niet om contact met ons op te nemen via hello@thehappybed.nl of ons een dm te sturen op onze sociale media. We staan altijd voor je klaar en waarderen je feedback!
Dat wordt weer heerlijk slapen vannacht. 😊😴
Met vriendelijke groet,
Kim - Happybed
Levering en dekbed top!
June 24, 2024
Order a quilt- but the HomePage change…
Order a quilt- but the HomePage change when i payde- and payde for the pillowthing. Wrote to the Company but nothing happend. They just wrote- order again.
Tak for sidste henvendelse der nu har fået styr på det. Tak for hjælpen.
April 25, 2024
Reply from HappyBed
Tak for din anmeldelse.
Det er ærgerligt at høre, at noget gik galt.
Jeg er glad for at kunne hjælpe dig!
Vi har sendt dig en e-mail her, og vi vil snart hjælpe dig.
Jeg vil meget gerne se et svar på mailen!
Undskyld igen for ulejligheden.
Med venlig hilsen,
Hendrik | The HappyBed
Fantastic bed wear.
February 28, 2024
Reply from HappyBed
Thank you for the kind words! If you have any questions or need assistance with anything else, feel free to ask. Have a great day! Rosa | Team HappyBed ✨
Very bad experience
Very poor. I followed an Instagram advert and ordered. Email confirmation had different info to what I ordered. I immediately contacted their customer support (3x) but they answered the following day after already sending the wrong order.i have retuend the order (at additional costs) and I am waiting for a refund. I won't be using them again and I have ordered what I need from another company
March 6, 2024
Reply from HappyBed
Dear Debra Roussouw,
We sincerely apologize for the inconvenience and frustration you have experienced with your order. It's disheartening to hear about the discrepancies in your order and the challenges you faced with customer support.
We understand the importance of a smooth and accurate ordering process, and we're sorry that we fell short of your expectations. We also regret any delays in responding to your inquiries, as timely communication is essential.
Regarding the return, we appreciate your cooperation in sending it back. We assure you that our team will process your refund as soon as possible. If there are any further concerns or if you need assistance with the refund process, please feel free to reach out to us at hello@thehappybed.nl.
We value your feedback, and we will take steps to improve our processes to prevent such issues in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right for you in the future.
Best regards,
The HappyBed Team
I am very happy with my adquisition
I am very happy with my adquisition
Most probably I will by a second one
March 1, 2024
Unprompted review
Reply from HappyBed
How nice to hear that you are happy with your purchase. And we really appreciate that you want to purchase a second one.
Groetjes, Rosa | Team HappyBed 🌙
Topdekbed!
January 24, 2024
Reply from HappyBed
Fantastisch om te horen dat je tevreden bent met je topdekbed! - Naomi | HappyBed 🌙
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