The Healthy Pet Club Reviews 

1,297
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Absolute con - do not get tangled up with this business. I cancelled my membership - 14 months in so way past the 12 month minimum. I cancelled it because I couldn’t get an appointment as the loca... See more

Rated 1 out of 5 stars

A con. It may be the actual vet practice (Bridge veterinary practice Wroxham) as opposed to healthy pet club but even so this is awful. Supposed to contact users each month to let them know that the t... See more

Rated 1 out of 5 stars

Absolute nightmare. It is impossible to cancel this membership. I've spent ages on hold and no one ever picks up the phone or replies to emails. I'm reporting them to Trading Standards for these trap-... See more

Rated 5 out of 5 stars

The healthy pet club has been good value for money, we get our monthly nurse visit, our vet visits when needed and all of our flea and worm meds sorted simply and easily, the nail clipping has been... See more

Company replied

Company details

  1. Veterinarian

Written by the company

Caring for your pet can be expensive, but by joining The Healthy Pet Club, you could enjoy a range of benefits which are designed to save you money. Our healthcare plans are a cost-effective way to provide your pet with the best possible care.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

1K reviews

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2.4

All reviews

(1,297)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

One year’s treatment almosr

First the staff are very welcoming on your entry to the clinic my past experience at other vets has not been .
The way the nurses and vet’s have treated my young pups has been perfect .
What I pay for both in the pet club is extremely reasonable in fact I think very good value
I would like to say well done to all staff

February 17, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your kind comments and we are please you are enjoying the benefits of the scheme.

Rated 5 out of 5 stars

Excellent

Excellent, Spreads the cost of worming, vaccines etc so my dog never has to miss out. Also lots of other bonuses like 10% off, Also get a monthly mag that is full of help and fun

December 10, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your kind feedback and we are glad you are enjoying the scheme

Rated 5 out of 5 stars

Five star service

Five star service, happy with the care my cockapoo puppy. Staff at Park Avenue are lovely. Visit today Marske vet 6 month health check. Nurse gentle and professional with my puppy.

December 8, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your kind feedback.

Rated 5 out of 5 stars

Tablets

Just a simple issue of sorting out tablets for our pup but it was handled helpfully and politely

December 1, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your kind feedback.

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Rated 3 out of 5 stars

Reminders

Hello
I have been a member since at least February 2022, and in that time I have never had a reminder of any appointments or for any worming or flea treatments for a vaccination of Kanga due back in April.
I have mentioned this to the receptionists at the practice and they have said they are not able to press that button of me to get the reminders, however it appears that I am not the only one!

November 1, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your feedback. I will contact the practice on your behalf to get these reminders in place for you. Your practice are now aware. Kind Regards.

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Rated 5 out of 5 stars

It's Worth Considering!

To be honest when it was first suggested that I look into this for Boris, my little dog, I thought it was going to be a lot of hype. I was wrong, it's cost effective and gives me peace of mind knowing Boris gets regular checkups. The flea products and discounted vaccinations are well worth having.

November 24, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you and we are please Boris is benefiting from being part of the scheme.

Rated 5 out of 5 stars

Simply amazing

Pet club is amazing. So lovely to receive the benefit s and monthly magazine with all the lovely pictures of people s pets 🥰

November 18, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your kind feedback.

Rated 5 out of 5 stars

The website is great and informative

The website is very easily accessible and not to difficult to navigate when trying to find things.
I loved the day in the life as a vet and would love to see more of these and maybe a newsletter or similar on how to become a veterinary surgeon.
I love the opportunity to send in your photos of pets to win a chance for the Home Screen!!

November 18, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you and we are pleased to hear you are enjoying the website and newsletters.

Rated 5 out of 5 stars

The healthy pet club the best thing I…

The healthy pet club the best thing I joined for my new puppy when I have been unable to get my puppy wormed ect I know that healthy pet club help with all these areas deal off and paying each month means when we are short but need injections worming flea treatment we can it’s free because it paid in the cast so less stress

October 3, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your comments and we are glad to hear you are benefitting from the scheme.

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Rated 4 out of 5 stars

Plenty of regular newsletters without…

Plenty of regular newsletters without wasting postage on sending in the mail! always upbeat and lots of lovely animal pics and stories.
Thanks

November 17, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you and we are glad you are enjoying the content of our newsletters.

Rated 5 out of 5 stars

5 stars

Me and my boy jaxx loves to hear from the pet club, always giving good advice the emails are so interesting n give good info on them

November 17, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

We are pleased that Jaxx is enjoying being part of the Healthy Pet Club.

Rated 5 out of 5 stars

Health Check

I had my 6 month free health check courtesy of being a member with The Healthy Pet Club! Incredibly reassuring and always nice to know my puppy is being well taken care of by such a reputable company!

November 16, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your kind comments about the scheme.

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Rated 4 out of 5 stars

benefits are good

benefits are good, ie free bag cat food, money off of vets bills, also flea and worm tablets organised for me, peace of mind doing the right thing for my cats

October 31, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you and glad your cats are benefiting from that peace of mind.

Rated 5 out of 5 stars

Great cover and information

Great cover and information sent through!

Newsletter has great offers and information

November 17, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

Thank you for your kind words.

Rated 5 out of 5 stars

New go pet club i was introduced when…

New go pet club i was introduced when we changed vets
Very happy and enjoy the news letters also took advantage of discount when dogs needed some of his teeth needed removing.
Had to ring when one of my dogs passed away and the lady was lovely

November 3, 2022
Unprompted review
The Healthy Pet Club logo

Reply from The Healthy Pet Club

We are sorry to hear of the loss of one of your dogs, but pleased to hear you are enjoying being a member of the scheme.

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