The Hearing Clinic Reviews 

758
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally welcoming, professional, and patient when dealing with both adults and children. People appreciate how appointments are handled with great care, making everyone feel completely at ease from the moment they arrive. Consumers also note that consultations and ear examinations are remarkably thorough and comprehensive. Reviewers find the audiologists very knowledgeable, explaining every test clearly and ensuring patients understand their hearing health fully. Visitors consistently feel confident in the expert advice provided, resulting in a very satisfying and reassuring journey overall.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, approachable, and... See more

Service

Clients share positive opinions on service, highlighting efficient, polite, and thorough care. Reviewers... See more

User experience

Customers consistently note positive experiences with user experience, highlighting quick appointments,... See more

Product

Consumers find products to be of high satisfaction, noting that the prescribed hearing aids are perfect,... See more

Customer service

Reviewers highlight positive aspects of customer service, reporting professional help, personal attention,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great environment. Tricia explained everything and was very meticulous. Answered all my questions and explained my results. I look forward to getting my hearing aids and hopefully enables me to get in... See more

Rated 5 out of 5 stars

Visited Milngavie Hearing Clinic today and once again it was a very positive experience. Monica was very professional and, knowledgeabl, she put me at ease immediately. Feel great knowing I was in... See more

Company replied

Rated 5 out of 5 stars

I brought my nine year old to The Hearing Clinic as she has a history of hearing issues and surgeries, she has been fine for a couple of years but we've suspected the issues were back. Booking was eas... See more

Rated 5 out of 5 stars

I got a quick appointment and the receptionist was very friendly and helpful. My consultation was with Amy who listened to all I had to say, answered all my questions, explained the tests I was going... See more


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Specialist audiological services. Auditory Processing Disorder - assessment and management. Tinnitus Management. Discrete hearing aids.


Contact info

4.9

Excellent

TrustScore 5 out of 5

758 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(758)

89 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great environment

Great environment. Tricia explained everything and was very meticulous. Answered all my questions and explained my results. I look forward to getting my hearing aids and hopefully enables me to get involved with conversations with my fiends and family without background noise overtaking things.

August 19, 2026
Rated 5 out of 5 stars

This clinic has a great reputation for good reason

A fantastic clinic - professional, approachable, knowledgable and reliable.

Everyone is friendly and helpful and I have been treated with respect, care and consideration on every visit.

The hearing aids prescribed have been perfect and every aspect of their use has been explained carefully. The ongoing aftercare is approached with the same amount of consideration and help.
I would recommend the hearing clinic at welwyn 100%

August 10, 2026
Rated 5 out of 5 stars

Clarity at last

Following my earlier review I was immediately contacted by Bridget and invited for an immediate reassessment. Bridget completely retuned both hearing aids. We went through my grievances which satisfied me. I now find my hearing aids excellent.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent as always

Excellent as always. When I couldn’t get along with the new Starkey hearing aids they were quickly replaced with the updated version of my previous ones which are working well. It was really nice not to be made to feel guilty about requesting the exchange

August 5, 2026
Rated 5 out of 5 stars

Very pleased and impressed

I got a quick appointment and the receptionist was very friendly and helpful. My consultation was with Amy who listened to all I had to say, answered all my questions, explained the tests I was going to have and gave me a clear description of her findings. I got a speedy report outlining everything which was also copied to my GP. I was very impressed and pleased that I had chosen this clinic. I now have a clear idea of my ear problems and what I need to do next.

July 25, 2026
Rated 5 out of 5 stars

Extremely thorough

I brought my nine year old to The Hearing Clinic as she has a history of hearing issues and surgeries, she has been fine for a couple of years but we've suspected the issues were back. Booking was easy, the lady I spoke to couldn't have been more helpful. On the day both the person who checked us in and the person carrying out the hearing tests were great. They were really kind and reassuring to my daughter and the checks and tests were very thorough. I felt that we were in good hands. Sadly our suspicions were confirmed and our daughter's hearing issues have returned, but we left feeling informed and very clear on the results. I would not hesitate in recommending The Hearing Clinic to friends and family.

July 11, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look