Interhearing Reviews 638

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and ability to put them at ease. Many people highlight the excellent service received, noting the efficiency and gentleness of the procedures. The booking process is frequently described as easy and quick, with many appreciating the ability to secure appointments at short notice. However, some customers mentioned difficulties with the location, specifically regarding finding the practice due to road closures or issues with parking at the venue.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Service

People report positive experiences with service. Customers consistently praise the efficiency and... See more

Booking process

Reviewers highlight positive aspects of the booking process. Customers consistently found it easy and... See more

Location

Customers consistently note ambiguous experiences with location. While many reviewers found various... See more

User experience

Users describe positive interactions with the overall experience. Many found it to be everything they hoped... See more

Based on these reviews

Rated 5 out of 5 stars

Got an appointment within a week, easy to book online but the helpline was also very good answering a query. Judy at Radbrook Green surgery was very knowledgeable and supportive, the procedure was c... See more

Company replied

Rated 5 out of 5 stars

Made an appointment at the Warrington surgery online which was promptly acknowledged. Received a follow up call to request basic medical information. Attended Warrington surgery where Josh asked... See more

Company replied

Rated 5 out of 5 stars

I can't fault the service I received at Interhearing in Oswestry- it was first class. Judy was very efficient, carrying out the procedure very gently, but she was also really warm and kind, which put... See more

Company replied


Company details

  1. Audiologist
  2. Hearing Aid Store
  3. Local Medical Service

Written by the company

Interhearing is an independent, family run ear care service offering local, experienced and professional ear care since 2009. Join the 19,000 happy Interhearing patients we have helped to hear again!


Contact info

4.9

Excellent

TrustScore 5 out of 5

638 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Great service, quick and easy!

Easy to book an appointment, very little waiting, great service.

April 9, 2026
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Reply from Interhearing

Thank you for your 5 star review Chris! We are pleased you found the appointment easy to book and you didn't need to wait long.

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Rated 5 out of 5 stars

The consultant who did the procedure…

The consultant who did the procedure was excellent. Very informative in explaining what was about to happen and calming to make you feel relaxed.
First class.

April 7, 2026
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Reply from Interhearing

Thank you Paul, for your 5 star review. It is excellent to hear that your ear wax specialist Margaret was excellent, informative and made you feel relaxed during the procedure.

Rated 5 out of 5 stars

Ear wax removal, 0Chester

Ear wax removal carried out carefully and proficiently by Josh at In Motion, Chester. I have a 'problem' right ear and Josh was extra helpful in clearing it. I'll be booking again. Thanks, Josh.

April 7, 2026
Unprompted review
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Reply from Interhearing

Thank you for your 5 star review Kathleen. It really does help us improve our services and helps others find the right services for them. We are thrilled that Josh was extra helpful in clearing out your ' problem' ear and we look forward to welcoming you to clinic again.

Rated 5 out of 5 stars

Perfect service.

Perfect service.
Easy to make sppointment
On time
Pleasant staff

March 26, 2026
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Reply from Interhearing

Thank you for your lovely review Judy! We are all thrilled that you found our service perfect, easy to make an appointment and on time! Pleasant staff make the whole experience a lot nicer! I will pass on your comments.

Rated 5 out of 5 stars

Good service

March 24, 2026
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Reply from Interhearing

Thank you for your 5 star review! It is lovely to hear from our patients that we offer a good service.

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Rated 4 out of 5 stars

Nice thoughtful lady.

Very efficient and lovely lady.

March 31, 2026
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Reply from Interhearing

Thank you for your 4 star review. It is lovely to hear from our patients about their experiences. We would be delighted to hear any improvements you can suggest for us to reach 5 stars for your next visit.

Rated 5 out of 5 stars

Best experience yet!

Got an appointment within a week, easy to book online but the helpline was also very good answering a query.
Judy at Radbrook Green surgery was very knowledgeable and supportive, the procedure was carried out very quickly and professionally and her gentle touch meant I didn't suffer my usual ear discomfort afterwards. Best microsuction treatment I've had in over 10 years. Thank you Judy. 100% recommended!

March 31, 2026
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Reply from Interhearing

Thank you for your 5 star review Julie! Judy will be thrilled she was able to give you the best experience you have had during a microsuction procedure yet! We look forward to welcoming you to clinic again when you need us.

Rated 5 out of 5 stars

Good experience

Pleasant to deal with John and painless for my ears!

March 30, 2026
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Reply from Interhearing

Thank you for your 5 star review. We are thrilled to hear your appointment was pleasant and your procedure was painless.

Rated 5 out of 5 stars

Made an appointment at the Warrington…

Made an appointment at the Warrington surgery online which was promptly acknowledged.
Received a follow up call to request basic medical information.
Attended Warrington surgery where Josh asked basic medical questions and fully explained the procedure for ear wax micro suction.
My left ear took approximately 2 minutes and wax was fully removed.
My right ear took a little longer ( my problem ear) wax again was fully removed.
No pain, no residues left in either ear, instantaneous results.
Fully recommended.

March 26, 2026
Unprompted review
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Reply from Interhearing

Thank you Michael for your 5 star review. It is lovely to hear how well your booking went and that Josh fully explained the procedure to you. The results sound great! We look forward to seeing you again in clinic when you need us.

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Rated 5 out of 5 stars

Excellent Service

Easy to book online and good subsequent communication. Friendly and efficient treatment with good advice on the use of Earol going forward.

March 24, 2026
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Reply from Interhearing

Thank you for your excellent review Graham. It is great to hear how easy the appointment was to book online and that your treatment was friendly and efficient.

Rated 5 out of 5 stars

My appointment today with Josh went…

My appointment today with Josh went really well. It’s the first time I have had ear wax removed and following a week of ear drops to soften the wax - the procedure was pain free and Josh was very reassuring. It’s amazing now to have my hearing back as my left hear was dead!! Thank you Josh 👍🏽

March 26, 2026
Unprompted review
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Reply from Interhearing

Thank you for your excellent 5 star review Tricia, we are thrilled to hear your first experience of earwax removal went really well!

Rated 5 out of 5 stars

Appointment on time

Appointment on time. Test done efficiently

March 23, 2026
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Reply from Interhearing

Thank you for your 5 star review! We are pleased your earwax removal was on time and carried out efficiently.

Rated 5 out of 5 stars

i can hear again

Thank you to Judy for my ear treatment today she was very professional and friendly it was pleasure to be there iwould definitely recommend her.

March 25, 2026
Unprompted review
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Reply from Interhearing

Thank you Colin for your excellent review. Judy will be pleased to read your comments and will be delighted to welcome you back when you next need ear wax removal.

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Rated 5 out of 5 stars

Interhearing, the best!

Judy is an exceptional nurse/technician. Every step explained, and super knowledgeable.
Highly recommend.

March 25, 2026
Unprompted review
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Reply from Interhearing

Thank you for your lovely review Sue, Judy will be thrilled. We are pleased you would highly recommend our services.

Rated 5 out of 5 stars

Highly Tecommended

Brilliant staff especially Margaret the nurse who took so much effort & time to sort my ears out and I now have perfect hearing - can’t recommend this company highly enough & would use again without any hesitation if I ever needed to in the future

March 17, 2026
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Reply from Interhearing

Thank you for taking the time to write such a lovely review, particularly for Margaret. We are thrilled you were given the time and effort needed to complete the procedure and ensure your perfect hearing! We look forward to welcoming you to clinic again when needed.

Rated 5 out of 5 stars

VERY POLITE AND EFFICIENT,PUT YOU AT…

VERY POLITE AND EFFICIENT,PUT YOU AT EASE AND CLEAN.VERY PROFESSIONAL.EXPLAINED THE FULL PROCEDURE OF WHAT THEY DO,WELL WORTH THE VISIT.

March 20, 2026
Unprompted review
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Reply from Interhearing

Thank you Stephen for your 5 star review of our services at Wolverhampton. We are thrilled you found your earwax specialist very polite and efficient. Explaining the procedure and putting our patients at ease is exactly what we want everyone to experience when they come to see us at Interhearing.

Rated 5 out of 5 stars

Ear wax removal.

Josh was very friendly and welcoming at the Radbrook clinic in Shrewsbury. My ear wax removal was a quick, pain free experience.

March 20, 2026
Unprompted review
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Reply from Interhearing

Thank you for your 5 star review. I am pleased that Josh was very friendly and welcoming. I shall be sure to pass your comments on to him. We love to hear about quick and pain free experiences in clinic.

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Rated 5 out of 5 stars

I was seen at the time of my…

I was seen at the time of my appointment.
I have seen my current practitioner for 4 years and always receive excellent treatment, factual, knowledgeable and effective.

March 19, 2026
Unprompted review
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Reply from Interhearing

Thank you Mr Watkins for your excellent review. I am thrilled that you have been visiting Interhearing for many years and have always had excellent treatment with Judy!

Rated 5 out of 5 stars

Excellent service

Excellent service. My mother visited for her appointment this week and saw Judy. Judy was professional and friendly and put my mother at ease. Always impressed with the service received and Judy is a credit to your company.

March 17, 2026
Unprompted review
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Reply from Interhearing

Thank you so much for this wonderful review. We are so pleased your Mother found her appointment with Judy professional and friendly. All the best from Interhearing.

Rated 5 out of 5 stars

Thank you Margaret for my ear wax…

Thank you Margaret for my ear wax removal today 17th March, you're a little diamond 💎 my ears feel so much better kind regards fiona Murphy 👂x

March 17, 2026
Unprompted review
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Reply from Interhearing

Thank you, Fiona, for your wonderful review. Margaret will be so pleased. We are thrilled your ears feel so much better following your procedure.

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