Explained what was happening to my 89 year old mother very clearly . Did not rush the appointment . My mother was very anxious but they talked her through each part of the assessment & explained a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sruthi asked me many hearing and health related questions and did an examination of my ear canals followed by a hearing test. She explained the results clearly and then proceeded to calibrate my new... See more
Company replied
I saw Mr Pranosh James on 17th August 2026 at Hastings Station Plaza. He was absolutely brilliant, especially at listening to my “problems” with the hearing aids, and explained everything clearly, and... See more
Company replied
Easily booked and attended appointment 4 days later. Very good audiologist less than an hour later I was fitted with my first hearing aids and able to hear with clarity for first time in several years... See more
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Company details
Written by the company
We’re The Hearing People, and hearing is all we do. We keep hearing care simple and human, so it’s easy for everyone to access. Hearing brings joy into everyday life, and everyone deserves to tune into more of those special soundwaves. We deliver both NHS‑funded and private hearing care, with the same level of expertise, warmth and attention for every patient, every time. The Hearing People is a trading name of Audiological Science Ltd.
Contact info
United Kingdom
- thehearingpeople.co.uk
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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We saw Dona at Tuckswood
We saw Dona at Tuckswood. She was brilliant. We had never had such an in depth hearing test and information we had not been given before. Our hearing aids were made there and then and everything explained beautifully. She was very patient.kind and efficient.
August 13, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
The staff were very attentive
The staff were very attentive. However they could not view my previous hearing test to compare with my previous test as I would like to know if there was a market deterioration. My experience was very good.
August 6, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
My experience today was first class.
My experience today was first class.
The lady who done my hearing test was very kind and made me feel very comfortable.l would recommend anyone with hearing problems to go along.
August 13, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
The appointment was excellent
The appointment was excellent, Navami explained what was going to happen and explained the results after the tests were completed. She had a friendly manner and was knowledgeable. I would definitely recommend.
August 12, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Navami was excellent
Navami was excellent, she explained everything she was doing , checking all the time that I was clear on things , she ran through the results with me , then took the time to explain the phone links to my wife , she was courteous, polite and patient throughout , she is without doubt an asset to your business
August 13, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Hearing review
Prince was very patient and professional in his manner and approach. He explained things clearly and concisely.
August 13, 2026
Unprompted review
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
I had an audiology appointment…
I had an audiology appointment yesterday with Navami Joshy She was very professional, helpful and patient. She explained everything thoroughly and made the whole experience enjoyable. I thoroughly recommend her to anyone wishing to have hearing aids
August 12, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Great service
The booking process was incredibly easy, with loads of appointment slots to choose from. The appointment itself was fantastic—professional, friendly, and packed with useful information. I left feeling fully informed and walked out with my hearing aids the same day. Private options were mentioned, but there was absolutely no pressure, which was such a relief. A genuinely great experience.
August 11, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Excellent hearing aid care
I was attended to by James Pranosh who was a very polite, friendly and informative individual smartly presented and very knowledgeable.
I had a small issue with one of my hearing aid tubes and was offered an appointment that very afternoon, again with James who quickly solved my problem and now all seems well.
August 12, 2026
Unprompted review
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Felt at ease
Harisanker made me feel at ease and has such a caring nature about him. A*
August 12, 2026
Unprompted review
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Excellent sevice
August 12, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Joby Jose provided a very good service…
Joby Jose provided a very good service for my mum's hearing appointment. He gave clear information and instructions for her test and hearing aids. Very happy with the service.
August 12, 2026
Unprompted review
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Easy to try first-time hearing aids
Easy to book an appointment with fairly short waiting time close to where I live.
Straightforward appointment, warm and friendly audiologist who was clear with her instructions and information. Benefit from hearing aids obvious within an hour.
August 11, 2026
Reply from The Hearing People
Hi Kate, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Went to local clinic at a GP surgery
Went to local clinic at agp surgery. The audiologist SYam was excellent. Explained everything . Issued NHS hearing aids as I requested. Gave me information I hadn’t had before with previous supplier.
August 11, 2026
Unprompted review
Reply from The Hearing People
Hi Catherine, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Asra was very clear and kind
Asra was very clear and kind. She explained everything very clearly to me. I felt I was in very good hands.
August 11, 2026
Unprompted review
Reply from The Hearing People
Hi David, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Syam was lovely
Syam was lovely, knowledgeable and kind and obviously knew the product well. He was very good and I would highly recommend him
August 11, 2026
Unprompted review
Reply from The Hearing People
Hi Jill, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Reply from The Hearing People
Hi Paul, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Joby jose was informative and helpful with my father.
Joby jose was informative and helpful
August 11, 2026
Unprompted review
Reply from The Hearing People
Hi Harry, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Mansoora B Khader - Audiologist
Mansoora B Khader was very efficient, polite and instructive. The service was very easy to use and quick in response. I look forward to dealing with them in the future.
August 10, 2026
Reply from The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
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