Heppersales Reviews 9

TrustScore 3.5 out of 5

3.3

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Company details

  1. Handbags Shop

Written by the company

Hi and welcome to our store, to us trust, honesty and an exceptional customer experience are the cornerstones of HEPPERSALES. We firmly believe in our product and believe in bringing our customers the very best quality for the very best prices. We have great ambition on becoming the number one online luxury store that our customers can trust and rely on to bring them affordale luxury products at unbeatable prices but never compromising on quality. We have a sales team on call 24/7 who will always answer any questions or concerns you may have. When you make a purhchase with heppersales you will be assigned your very own customer support agent who will always be there for you during and after making your purchase, we think this personal touch is so important for our customers and it really has been well received by our many many returning customers. Happy shopping and on behalf of all the Heppersales team thank you so much for all your support.


Contact info

3.3

Average

TrustScore 3.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 1 out of 5 stars

PLEASE RUN AWAY FROM THIS SCAMMER

PLEASE RUN AWAY
FROM THIS FAKE SITE WITH DECEITFUL LYING PEOPLE. i ordered for over 2 weeks and didn’t get the tracking informatio. Not only was i being given cock and bull story about my order but this lying and deceitful people sent a wrong tracking details that showed the package was delivered in US to Paypal to get the payment released to them knowing fully well that the package wasnt shipped to me. When i called them out that i have reported their SCAMMING GAME TO PAYPAL, they finally responded to my message which they didn’t respond to for 4 days until i told them about their SCAM. BUYERS, PLEASE DO YOURSELF A FAVOR AND DONT DEAL WITH THIS PEOPLE. They only responded to messages if you tell them about telling others about their SCAMMING. Save your time and money from this nonsense and lying people. HEPPER SALES IS FRAUD AND SCAM. Period

February 1, 2024
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Rated 5 out of 5 stars

Excellent Website with great prices and…

Excellent Website with great prices and many different brands.
thats my second purchase with Heppersales. excellent Quality and great service. if you are looking for Designer handbags in low price go and check Heppersales. Highly Recommended.
Keep up the good work.

December 25, 2023
Heppersales logo

Reply from Heppersales

Thank you Umair - glad you loved your Bag :)
You know where to go whenever you're looking to buy Luxury in cheap!
Heppersales

Rated 1 out of 5 stars

Company of lies and false advertising

Dear future buyers! I urge you to think about buying from Hepper Sales. This company is not trust worthy. Do not believe what they tell you and what is on their website. Gemma and Holy are the two person that I have been in contact with to purchase an item. In the beginning when they want you to purchase from them, they will contact you and stay on good communication. From the moment you want to make a return, they will make all sort of excuses of why the delay of responding your emails. There is no phone communication because no one picks up the phone.
There return policy states that they will provide you a label for the return. However, this not true, they will ask you to do the return and they will reimburse you.
I spent $ 200 to shipped the item to HepperSales. I found out the item was stuck at Fedex custom. I contacted Fedex and they needed clearance from HepperSales.
I contacted Gemma and Holy and ask them to contact Fedex. They said they will contact Fedex. Gemma sent me an email from GTSClearance that states " thank you for the clearance information". So I believe they contacted Fedex and provided what ever information was needed for the clearance.
Well guess what people! I contacted Fedex this morning and they said, they did not receive any information from Heppersales. Now the shipment is being sent back to me, in which they will charge me a fee for returning to the US.
HepperSales is company of lies and false advertising. Do not purchase from this company unless you are okay to loose all your money.

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Hepper Sales IS AFFORDABLE QUALITY!!!

I can’t imagine the bad reviews being accurate!
I have done business with Hepper Sales on numerous occasions, and EVERY experience has been an AWESOME one! I have ordered a men’s ROLEX watch, and a Louis Vuitton hand bag, which were both of HIGH QUALITY! Barry assisted me throughout the process and all went smoothly! Since then, WE have ordered other products such as a Louis Vuitton belt, and another men’s Rolex watch! We love Hepper Sales! You can not find better prices, and quality products!
Their initial site was hacked in the past and the founders kept us up to date faithfully! Maybe the poor reviews were set to damage their credibility?! I implore you to try them for yourselves! They’ve worked hard to establish excellent customer care, in which they have provided EVERY TIME!
Thanks Hepper Sales! We’ll continue to do business with you! Your customer service is TOP!

September 18, 2023
Unprompted review
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Rated 1 out of 5 stars

I placed a order 10 days ago and no one…

I placed a order 10 days ago and no one will help me. This must be a fake everything. And they took my money. I have tried to ask questions and all I get is we will check into it. Um….2 to 3 days processing and 4 to 14 days delivery and still don’t have a tracking on my item. 1091HS order number. I guess I need to turn them in To BBB.

October 4, 2022
Unprompted review
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Reply from Heppersales

This order was fulfilled, there was a delay with tracking information yes as sometimes this can happen, that is out of our control, Mrs Brown received her order within the delivery time frame and claimed to have returned her order, as a good will gesture she was then issued a full refund without us receiving our product back, from the minute this customer placed her order she was abusive and threatening to our staff, we remained professional and Mrs brown received a full refund despite us still not receiving our product back to this day from Mrs Brown as promised.

Rated 1 out of 5 stars

SAVE YOURSELF TIME

SAVE YOURSELF TIME
THIS COMPANY IS FAKE
EVERYTHING THEY ARE SELLING IS FAKE
I AM YET TO EXPOSE THEM ON MY SOCIAL MEDIA AS I HAVE A LOT OF FOLLOWING AND IT WILL SAVE PEOPLE! STAY AWAY AND DO NOT ORDER!!!!

September 13, 2022
Unprompted review
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Reply from Heppersales

This customer tried to place an order, the card was not accepted at our end so no payment went through, (we have proof of this and showed this person) however money apparently did leave her bank briefly but she assumed we were a scam without actually contacting her bank as we insisted she did time and time again, we tried to help her but she got very abusive and threatening.
The bank of course put this persons money back into her account but she still insists we had her money. At no point did a sale go though our system for this customer and the first thing she did was bad mouth our company all over social media etc without a shred of evidence despite our efforts to help in anyway we could. We have now put this unfortunate incident behind us.

Rated 5 out of 5 stars

I would highly recommend heppersales

I would highly recommend heppersales, an absolute pleasure to deal with.
Customer service and quality 5*
Thank you 🙏

August 29, 2022
Unprompted review
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Reply from Heppersales

Thank you so much for your kind words

Rated 5 out of 5 stars

5* service

5* service, amazing communication throughout, arrived early and so much better than I imagined, will 100% be a returning customer with heppersales, amazing job.

August 11, 2022
Unprompted review
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Reply from Heppersales

Thank you very much for your review and look forward to receiving your next order

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