The oak ledge and brace doors in our house have elevated the whole feel. They weren't cheap, but you get what you pay for, and we've had lots of really positive comments from visitors. It's been a b... See more
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See what reviewers are saying
Simple and straightforward process for a made to measure angled dorr. Pay on website for the size that covers your door measurements. They contact you for the exact measurments then using that they se... See more
Ordered stainless steel spindles and stainless newel caps, after searching far and wide for these items Heritage stepped up to the mark and supplied both. Good quality goods, items as advertise... See more
Company replied
Wasn’t sure whether to order oak or pine doors so had a conversation with staff at the company and after this decided on pine as my intention was to paint the doors. Ordered 3 pine bead and butt ledg... See more
Company details
Information provided by various external sources
Heritage is the UK’s largest manufacturer of solid oak home improvement products. Whether it is flooring or doors and stairs, we have the best oak products
Contact info
Westthorpe Fields Road, S21 1TZ, Sheffield, United Kingdom
- 0114 247 4917
- sales@theheritagecollection.co.uk
- theheritagecollection.co.uk
4.7
Excellent
176 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent all round
Really helpful staff followed by the prompt delivery of a top class product. Whats not to love?
September 2, 2023
Reply from Heritage Doors & Floors
Hi
Thank you so much for your lovely feedback! We're so pleased you are happy with the product and service received
Kind Regards
Laura
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Highly recommended.
Great communication by the company. The door I purchased arrived ahead of schedule. It was solid, extremely well made and despite it being sold as a second, it was asnear perfect as I could have hoped. I will definitely use Heritage again. Brilliant value.
August 31, 2023
Unprompted review
Reply from Heritage Doors & Floors
Hi Andy,
Thanks so much for the lovely feedback. We're so glad you are happy with the item and service received.
Kind Regards
Laura
Great service👍
May 17, 2023
Reply from Heritage Doors & Floors
Hi Max
Thanks for the great feedback!
Kind Regards
Laura
Completely as ask for thankyou
May 17, 2023
Reply from Heritage Doors & Floors
Hi Gary
Thanks so much for the 5 stars
Kind Regards
Laura
No advice of dispatch and use of an…
No advice of dispatch and use of an incompetent delivery company. I am still waiting for my product.
May 10, 2023
Reply from Heritage Doors & Floors
Hi Steve,
Thank you for your review and I do apologise you have not received your item as of yet.
As your item was in stock at the time of ordering this was sent straight out and you should have received an email from the courier company, with your tracking number and letting you know when your item was out for delivery. I have had a look at the tracking for your item and it looks as though this was attempted twice but there was no one home and they are currently holding it until they contact you to arrange a suitable delivery date. I have contacted them to see if they can provide us with any further information on your delivery and if you could contact us on sales@theheritagecollection.co.uk and we can speak to you directly regarding this and look at getting this resolved for you.
Kind Regards
Jozy
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Excellent quality product
Excellent quality product. Good website and straightforward delivery.
April 5, 2023
Fantastic range of products
Fantastic range of products, found what I was looking for communication was good, delivery speedy highly recommended.
March 30, 2023
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So pleased with my doors
So pleased with my second order of ledge and brace doors.... lovely quality and quick delivery. Excellent service for such a reasonable price. Thank you.
March 26, 2023
Great service providing good products…
Great service providing good products at a reasonable price. Customer service fantastic. Would highly recommend
March 15, 2023
Great door
Great door. Beautifully made. Delivery super fast. Customer service excellent.
March 20, 2023
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Quick delivery
Quick delivery, we’ll packaged but not due to be opened until work commences. Great deal in their sale!
February 20, 2023
Simple and straightforward process for…
Simple and straightforward process for a made to measure angled dorr. Pay on website for the size that covers your door measurements. They contact you for the exact measurments then using that they send you an technical diagram showing what the door will look like with those measurements. Confirm back to them if you are happy for them to proceed, then wait 2-3 weeks for it to be made and delivered. No fuss & an excellent made door
January 9, 2023
Fantastic products and service.
Fantastic products, well made and service and delivery top notch. Website easy to use and place orders. Well done.
February 3, 2023
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Totally reliable company with high quality products
Totally reliable company. Super quality products. We've been customers off and on for nearly 10 years; quality is undiminished and - allowing for delivery costs - prices have increased FAR less than average.
Slight glitch in ordering process this time - but that was down to PayPal not the company.
January 19, 2023
Lovely quality door and finish
Lovely quality door and finish, well packaged, and a small pot of paint provided to touch up if needed after hanging.
December 21, 2022
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