I paid almost $13,000 and only saw a decline in clicks and impressions. When I complained, I was told I needed to spend more money. I WISH I NEVER WOULD HAVE TRUSTED THEM and paid so much with no gu... See more
Company replied
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I paid almost $13,000 and only saw a decline in clicks and impressions. When I complained, I was told I needed to spend more money. I WISH I NEVER WOULD HAVE TRUSTED THEM and paid so much with no gu... See more
Company replied
Alex has been the absolute best client manager to work with. He's extremely knowledgeable and is great at pivoting to different strategies in order to life your website, business, or brand as a whole.... See more
We've loved Alex's hands-on guidance and his interest in seeing our clients' businesses succeed! He took over for our previous account manager, John, whom we miss, but having Alex's fresh insights and... See more
The HOTH is fantastic! Especially for SEO. We have been seeing some amazing results since we started our campaigns. Our campaign manager, Sam Mora, is great at explaining what happened last month,... See more
We are committed to amazing customer service. If you need any help with anything SEO, please contact us at support@thehoth.com.
111 2nd avenue NE, 33706, St. Petersburg, United States
No history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Sam is doing a great job. Looking forward to future results
Results, communication & flexibility are the qualities that I have experienced in working with Sam Mora and The Hoth. This has helped me to be able to provide great service for my clients and that in turn makes me happy. Thank you Sam!
It is such a pleasure to work with Sam Mora as she is always on top of everything. She proactively takes care of things behind the scenes, and makes managing my two SEO campaigns painless! I highly recommend both her and The Hoth Services. They cannot be beat!
TheHoth Team delivers as promised, on time, and takes the time to be sure my questions are answered and all needs met.
Sam, my customer support person is a rock star and Kenny, my account rep, is unassuming and matched my needs to their offerings.
I highly recommend them.
Blown away from the speed and professionalism of the service from start to finish.
My guy Madison Gillespie was a true professional and gentleman, treating us like a big-wig client despite the fact we were only looking to place a small order.
The result? We wanna use The HOTH for even more of our projects.
Give this man a raise!
All aspects of the service from the Hoth have been excellent. From pricing to administration, execution, and results. Our account manager Max is likewise excellent. Highly recommended!
We continue to have a great experience with The HOTH. Max Bowmer-Adey has been extremely helpful and helped to significantly grow our organic traffic. He identifies growth opportunities and continues to execute. I would highly recommend.
I can't believe how fast they can go from new order to completion! I do link building too, so I know how hard it is to run a ship that tight.
As always the Hoth delivers great service & expertise, thanks to Max for his knowledge & patience in answering our questions, it's nice to have a real person on the other end helping out when needed, it makes a difference. Keep up the good work.
Sam Mora has been nothing but great to me.
She definitely goes over and above. I ordered a Hoth X campaign and it just wasn't working. She took the initiative to stop the payment and instead did a deep dive on my site to find other technical issues. She even grabbed other staff members to help. Nothing worked so she even got me in touch with another team to helpe dive deeper into my technical issues. Definitely not giving up on me she's working hard to get my site issue resolved.
I've worked with them for 4 years and their service is second to none. I get quick replies and great support from Rachael, and the product really works. My search traffic has grown significantly and sales along with it, and I could not have achieved that without The Hoth.
Doing awesome job... increasing my traffic and sales. My rep, Jan, does great help explaining everything in SEO industry so you know how best to spend your marketing dollarws.... good detail. A+
We have used The Hoth and worked specifically with Max B for several years - his results are amazing. Even when presented with unique challenges for one of our client web properties Max had the insight and skill to get us near 100% gains in traffic and organic exposure, which has been fantastic for the brand. As a result we have added additional properties to the HOTHX program - and it looks like we'll see the same spectacular results. Absolutely recommend.
I have used the hoth's services to help scale a handful of client websites. What keeps me coming back is that their products are quality vs other seo firms.
I run a small agency... Jan has been great to work with. He has a great sense of what is going to work with SEO. We have got some great results on a few different projects. Keen to get more projects rolling with the HOTH.
Working with the Hoth has been amazing.
The turnaround point for my business was when I hired them to remake my PPC, I went from being an employee working my business on the side to working on my business full time due to all the traffic I get now.
Max my account manager responds to all my emails despite how annoying they can be sometimes.
I would have had a hard time getting my SEO business off the ground if it wasn't for The Hoth. Trevor (account manager) and Rachael (campaign manager) have been amazing to work with.
However, the content generally lacks the polish I would expect for anything that I would ever consider publishing on a customer's site, so I usually spend an extra $65-100 for every 1500-2000 words of content to have another contractor proofread and edit for spelling, grammar, localization, tone, and flow before I put on any of my own finishing touches. I could reject the content, but it takes longer to write thoughtful rejection notes than it does to make the changes, so it would be counterproductive on my end.
It's also a little bit difficult to find and approve specific articles unless you keep track of the direct link to the Hoth X order for that month. They also removed the ability to open recent Hoth X campaigns directly from the portal home page, so there's always an extra click, and then more clicks to find the article you want to approve since articles also aren't searchable by title.
There have also been a couple of dropped balls with the billing team where I had to request that contract bonuses be applied to the account.
At the end of the day, The Hoth helped me get the results I promised my customers, but I'll have to pay somebody a 6-figure salary to operate the business without a more seamless experience from the vendor that takes about 1/3 of my service fees off the top.

Reply from The HOTH
This month was unusual with a Google Core Update that caused a lot of turbulence in traffic for one of our clients. I reached out to my Hoth account manager Max to make sense of it. He was responsive, smart and excellent at explaining what was happening. This made it possible to accurately report on it to my client with confidence. I would have been lost without him! So valuable!
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