HUNDRED Reviews 

331
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 145 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, especially the gloves and padded gear, noting their comfort, durability, and excellent grip for various activities. Many people highlight the fantastic customer service, with staff often described as helpful, responsive, and efficient in resolving issues and providing updates. Reviewers appreciate the overall product performance and the positive interactions with the company's team. However, some customers also noted significant issues with order and delivery, including long waiting times, missing items, and unexpected customs charges. A few other people also felt that customer service was unresponsive or unhelpful when problems arose, such as faulty products or difficulties with refunds and exchanges. There were also occasional reports of product quality concerns, like damaged padding, seams coming apart, or gloves not lasting as expected.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the quality and comfort of items like... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the high quality of items,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting issues such as... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the helpfulness... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising fast delivery times, often within... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Unfortunately I had to return the gloves I had bought my son due to unfortunate circumstances. Communication was a bit slow at first but I did receive a full refund even though the company didn’t have... See more

Company replied

Rated 4 out of 5 stars

Received gloves with part of the padding damaged on the left hand glove. However after sending an email to them asking what was going on I was contacted within hours and I now have another pair being... See more

Company replied

Rated 4 out of 5 stars

My daughter has just started out her goalkeeping journey. I wanted to invest in some goalkeeping gloves and under armour. The quality is fantastic and she loves the padding on the tshirt and trousers.... See more

Company replied

Rated 5 out of 5 stars

I recently ordered the academy pack bundle for myself to use for match days and training. I can honestly say that I’m am very happy with the quality of all the products I received the padded under top... See more


Company details

  1. Sporting Goods Store

Written by the company

We don’t throw in what looks good, sounds good like certain brands. We build on what matters. We are built to feel well, to perform well to ignite that confidence in your hands.


Contact info

3.8

Great

TrustScore 4 out of 5

331 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 23% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(331)

143 reviews in the last 12 months

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Rated 1 out of 5 stars

Hi in reply to Trust Pilot request of…

Hi in reply to Trust Pilot request of contacting you .
Please send the gloves at earliest convenience ..I will delete the comment as I did the PayPal Dispute on promises I'd have the gloves ..now well over the lawful 30 days as in the consumer rights act...
Just send his gloves to my home address not by E
Please send me tracking number
I want this ludicrous episode finished and my son happy..please answer this email with positive response.

January 27, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic Goalkeeper Gloves!

I purchased a pair of goalkeeper gloves from The Hundred Glove for my 9-year-old daughter as a Christmas gift, and we couldn’t be happier! The gloves are of exceptional quality, came beautifully packaged, and the design is fantastic.

The fit is perfect, and my daughter, who has been a goalkeeper for three seasons, says these are her favorite gloves by far. She has used five different pairs over the years, and none have impressed her as much as these.

We’ll definitely be returning to The Hundred Glove for her next pair. Highly recommend this brand to any goalkeeper!

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

I will continue leaving poor reviews…

I will continue leaving poor reviews until this is sorted. Yoj responded to my previous review with complete incorrect information.

1) you havnt responded to me at all since Christmas, I’ve had an automated email every single time I’ve tried to contact yo say you’ll get back to me soon and have heard nothing. Maybe if Grace or someone else confirmed it’s still being looked into, then I’d know the matter is still being progressed. Ignoring me is completely unacceptable.

2) NO you didn’t provide me with a photo as proof, I provided you with the photo as proof, you told me Royal Mail confirmed it’s delivered and they took a pic and you told me to go back to them. I did this, found the pic and sent it to Grace. The picture was someone holding a parcel in front of a random brick wall that was not my property.

Thirdly you have Royal Mail service your parcels, therefore I don’t feel this is fair for me to have to go back and forth and find out what’s going on. If Royal Mail have not delivered my parcel, it’s a you problem to sort. You entrusted them as you’re courier therefore now this has failed, you need to take responsibility.

January 10, 2025
Unprompted review
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Rated 5 out of 5 stars

The best goalkeeper gloves on the market

My son uses these gloves and won’t wear any other brand they give him so much confidence in goal with these gloves on. The grip is outstanding as is the fitting well done to the team on making the best gloves on the market

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

My gloves

Extremely fantastic quality and a fantastic line of communication my daughter loves the gloves and they arrived much earlier than we expected and in for Christmas x

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Low stocks

The particular glove I wanted was out of stock but the company pulled out all the stops to get me my glove of choice.
The gloves didn’t disappoint, they’re super quality, a distinctive design and well presented.
Their after-sales is proactive and personal.
I can’t recommend this company too much, they’re a first class operation.
P.S. my gloves are the Spectre, pink/black

December 7, 2024
Unprompted review
Rated 5 out of 5 stars

Would buy again!

Bought as a birthday present for my nephew and would buy again! He trains three times a week and plays twice a week and they’re as new as the day we bought them! Fast delivery and great communication from their team as to where the gloves were at what point!

August 10, 2024
Unprompted review
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Rated 5 out of 5 stars

This was my second order

This was my second order, as we are really pleased with the quality and life of the gloves. Unfortunately the order was lost, but contacting the customer services team they immediately resent the order and even gave us free personalisation. From first contact with customer services team on Friday, I received the gloves via Evri on Monday morning. Excellent service and another quality product, would strongly recommend

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow! If you are looking for great service with exceptional quality of GK gloves… look no further… Hundred Glove is up there.
My son got excellent advice on switching to this brand via their chat, excellent communication from ordering to delivery and a penalty save on the first game he used them! 🙌🏻
Super impressed!!

December 7, 2024
Unprompted review
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Rated 1 out of 5 stars

Absolute joke

Absolute joke, Ordered 18th nov. Had nothing from them emailed twice, they even asked me to review the products.

Ive ask twice on facebook and theyve now blocked my account from there page as i have a business page and can load it on there.

Very disappointing i dont want the order now and itll get regected.

13th dec Update
Gloves arrived very cheaply make tacky very thin.

Poor quality stick with uhl if your an actual goal keeper

Shameful

December 2, 2024
Unprompted review
HUNDRED logo

Reply from HUNDRED

Hi James,

I’m really sorry to hear about your experience - it’s definitely not what we want for our customers.

I’ve looked into your order, and it’s currently on its way via Evri. It seems there’s been a delay on their end, and we’re following up with them to get this resolved as quickly as possible.

I also want to address your comment about being blocked on Facebook. We don’t block customers, and I haven’t been able to find any messages from you on our page. It’s possible there’s been a mix-up - could you double-check you’re reaching out to the right account?

If you’d rather not wait for your order to arrive, you can refuse the parcel when it’s delivered, and we’ll process a return as soon as we get it back. But if you’d like to give us the chance to make this right, I’m here to help.

Thank you for your patience - I’ll make sure we get this sorted.

- Team THG

Rated 5 out of 5 stars

I would highly recommend!!

Very easy to place an order. Fantastic saving for buying a bundle, comfortable glove, fits well and great colour, I chose pink 😁
What was nice was when I contacted customer support about my order, I received a message from Joe the owner, nice touch!

October 22, 2024
Unprompted review
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Rated 1 out of 5 stars

The quality of these gloves is…very poor

The quality of these gloves is extremely poor and does not match the descriptions provided on their website. The company positions itself alongside a renowned brand, presenting itself as a competitor, however, it is offering inexpensive imitations produced in China.

One could easily find a comparable pair on Amazon for approximately £20.

It is advisable to steer clear of this company to avoid being deceived 'scammed'.

Furthermore, they do not provide refunds, only credit notes, which means that once your payment is made, you are left with no options.

I attempted to reach out to them via email to express my dissatisfaction, but received no response.

My next course of action will be to contact BBC Watchdog, WHICH magazine, and the grassroots football association to alert other parents against spending their hard-earned money on these gloves, which are not worth the £50 price tag.

Stay away, don't waste your money!!

October 8, 2024
Unprompted review
HUNDRED logo

Reply from HUNDRED

Hi Harry,

I don’t typically respond to reviews, but I’d be upset too if repeated attempts at fraudulent chargebacks didn’t work.

First, you claimed the gloves “never arrived,” only for them to “mysteriously” show up later. You proceeded to initiate multiple chargebacks—first through your bank, then PayPal—all without even opening a support ticket with us.

When my team reached out and simply asked for the gloves to be returned, you outright refused.

It's disappointing when individuals resort to these tactics. We stand firmly by our decision to protect our business from such behavior.

Best,
Joe | Founder

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